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Reviewed 23 October 2016

Excellent in every way; I would recommend
In a heartbeat. The check was very efficient. Breakfast were fine. Dinners impeccable for
Food, service
And ambiance. Wonderful (cigar) bar. The transition to new ownership
Is seamless

Date of stay: October 2016
  • Trip type: Travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
Thank mikaels706
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Menachim C, Manager at Patrick Hellmann Schlosshotel, responded to this reviewResponded 26 October 2016

Dear Valued Guest,

thank you for staying with us and thank you so much for your positive review, also thanks for your compliments.

Great that you like the old classic style of the chateau and our services.

The unique location of the historical hotel is just a short taxi ride nearby the city center. We are the only hotel in Berlin that is that close to the centre but also has a huge park like a garden on a property of about 8.000 SQM size.

It will be our pleasure to welcoming you again at PATRICK HELLMANN SCHLOSSHOTEL and we also like to invite you for a show around to introduce our new Bohemé, New York, Dragon and Marbella rooms and apartment #21.

Please feel yourself very warmly invited. We will keep seats for you at the cigar bar!

Your PATRICK HELLMANN SCHLOSSHOTEL Team

Menachim Czertok
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 13 October 2016

We booked the Hotel because of the reviews on Trip Advisor. We booked the Executive Suite. The bathroom accessories were not replaced daily such as shampoos etc. The dining was not available on the night of arrival as the hotel has booked out on a function. We noted that this hotel has many functions. We were never offered a lift to the city even though this hotel is far out of the way of the busy Berlin shopping precinct. I think this could have been offered. Taxis are quite expensive and public transport is a good walk from this hotel.

Date of stay: October 2016
  • Trip type: Travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
Thank stevencN1089HV
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 26 September 2016

september 17, 2016
.beautiful, elegant hotel. great facilities. fantastic staff that made me feel welcome and well taken care of. the restaurant and food were excellent. i plan to stay there whenever i'm in berlin!

Date of stay: September 2016
  • Trip type: Travelled on business
    • Value
    • Location
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    • Rooms
    • Cleanliness
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Review collected in partnership with this hotel
1  Thank 731harriettea
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Menachim C, General Manager at Patrick Hellmann Schlosshotel, responded to this reviewResponded 11 October 2016

Dear Valued Guest,

thank you for staying with us and thank you so much for your positive review. With your experience of travelling around the world your review means a lot to us!

It will be our pleasure to welcoming you again at PATRICK HELLMANN SCHLOSSHOTEL and we do hope that you have enjoyed the beautiful bright Marbella room, designed by Patrick Hellmann.

Please feel very warmly invited.

Your PATRICK HELLMANN SCHLOSSHOTEL Team

Menachim Czertok
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 26 September 2016

The hotel and staff were first class, the rooms were luxurious and the breakfasts very nice indeed. However I could not believe that smoking was allowed in the bar, the smell of smoke and especially cigar smoke was overwhelming throughout the ground floor, after the first night we decided to eat locally because of this.

Date of stay: September 2016
  • Trip type: Travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
2  Thank 516huww
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 25 September 2016

After booking a Grand-Deluxe room on Booking.com based on the photos shown there, we were very disappointed when we were shown to a room which was very disappointing. The hotel staff explained that this was a problem with booking.com. So we opted to upgrade to a much nicer room which as inline with our expectations, albeit at double the price. Once there, everything was top notch.
The restaurant was great for breakfast and lunch. Dinner was very disappointing though, I felt transported back to the pseudo-fancy German restaurants of the late 80s / early nineties: Trying hard to be fancy, but really no clue what they're doing. Think rabbit meat boiled to rubber, chopped and stuffed into vanilla flavored puff-pastry, artfully arranged amidst half a dozen little dollops of different sauces. Urgh.
Still - five stars for the hotel, ambiance, experience, service, spa.

Date of stay: September 2016
  • Trip type: Travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
1  Thank M9368OImichaelk
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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