I have mixed emotions about the H10 Ku'damm having spent the last few days there.
Firstly, the background of the booking was that I originally made it for August but couldn't go in the end and totally forgot to cancel it. The hotel were very accommodating as they allowed me to book another time to visit as they had already taken my money. They could have been difficult about this and they weren't which impressed me.
The positives of the hotel were:
Clean and modern
Good equipment in the gym
Privilege rooms come with access to the Privilege lounge where you can get free tea, coffee, drinks and nibbles.
The negatives were:
The bed, as previous reviewers have stated, was too hard
The pillows weren't great and even though they put a pillow menu by the bed, when we asked for something different they didn't have them (so what is the point of advertising something that you don't have??!)
The shower was a complete nightmare - great Grohe rain head shower, but when you have a shower that powerful you aren't going to keep it from going all over the bathroom floor without a door or a platform that is more raised.
I had a great massage there, but the massage room is right next to the gym and three people walked in while I was having my massage. It also means that when someone is pounding away on the treadmill it's not as relaxing and quiet as a massage should be.
The Privilege Lounge didn't serve and alcoholic drinks apart from beer.
Berlin is a great city and I will definitely be returning, but not sure whether I would stay at this hotel again. It could be great, but they have a few issues that need to be sorted out.
- Official Description (provided by the hotel):
- From 4th June 2013 until 9th June 2013 inclusive the Health & Beauty Center can only be limited accessed. On June 3rd 2013 the area is completely closed.We do apologize for the inconveniences caused. ... more less
- Reservation Options:
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- Also Known As:
- h10 Berlin Ku`Damm Hotel Berlin