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Traveller rating
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All reviews museum island great location around the corner washer and dryer train station small balcony s bahn minute walk within walking distance excellent hotel central location public transport brandenburg gate kitchenette hob toaster internet
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Reviewed 12 November 2018

I was travelling on business and had a very comfortable stay in this hotel in a very central location. Would highly recommend this as a place to stay, as it was quiet and comfortable and enabled me to manage a busy schedule.

Date of stay: November 2018
  • Trip type: Travelled on business
    • Value
    • Location
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Review collected in partnership with this hotel
1  Thank GoPlaces07844738015
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
ajost, Manager at Adina Apartment Hotel Berlin Hackescher Markt, responded to this reviewResponded 14 November 2018

Dear GoPlaces07844738015,

thank you very much for your feedback.
It is great to see that you enjoyed your stay with us and that it was a great location for you to manage your business schedule.
As we are only two S-Bahn stations away from the main central station and right next to Alexanderplatz it is a very convenient location indeed.

We hope to welcoming you or your colleagues in the future and wish you all the best in the meantime.

Kind regards,

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 6 November 2018

Spacious apartment within walking distance to lots of tourist spots and the S Bahn/U Bahn a couple of minutes walk away for those a bit further afield.

Booked via Expedia for a family of four. We were allocated a room which not only had two separate bedrooms but also two bathrooms (one walk-in shower and one with shower over bath). Very modern interior with free room safe, eco-friendly toiletries and handy kitchen area with generous fridge; they even have a washing machine concealed behind a cupboard door in the bathroom!! Biggest room we have ever had in a major city by far. We arrived late on Friday night and the supermarket is literally 2 minutes around the corner to stock up for breakfast the following day. Windows to two sides of the corner room (317) which afforded a view of the TV Tower. Area around hotel feels very safe at day or at night. The keycard to your room also operates the lift system.

After spending all day on our feet, we opted on two evenings to have a meal in the hotel bar. Small selection but tasty, hot and reasonably priced. There is also a ‘happy hour’ from 5.30-7.30pm each evening. All the staff we encountered were pleasant and helpful.

There was an odd smell on entering the apartment which I put down to the air-conditioning, although after a couple of days of not turning it on, I was unsure if it was coming from the kitchen area/drains. Also, the shower sometime fluctuated between cool and very very hot. The room was very clean and these are only small items that need to be addressed for future guests and I do not think warrant reducing my rating of the hotel. Sorry I did not raise them at the time but didn’t want the disruption as was only there for 3 nights. Would give this apart-hotel 4.5 stars.

Thank you Adina and beautiful Berlin for a relaxing weekend break in your amazing city!

Room tip: Room 317 has 2 bedrooms and view of TV tower
Date of stay: October 2018
  • Trip type: Travelled with family
    • Sleep Quality
    • Cleanliness
    • Service
1  Thank Grays_on_Holiday
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
ajost, Manager at Adina Apartment Hotel Berlin Hackescher Markt, responded to this reviewResponded 9 November 2018

Dear Grays_on_Holiday,

thank you so much for your extensive review and Feedback on your stay with us, I highly apprevciate you taking the time to write your comments.

Our two bedroom Apartments are the best Option for a Family of four with enough space, especially through the two bedrooms and bathrooms. I am glad you enjoyed it. Indeed the hotel is located in a very central spot just around Hackesche Höfe and having a Supermarket almost next door is super convenient.
I am also glad that you enjoyed our hotel bar and especially that our Team could last a positive Impression.

We will be investigating in the smell in the apartment, thanks for letting us know the room number, and also will have a look at the shower. Maybe we need to change the mixer tap.

Thank you again for your very nice comments and maybe we can welcome you as a guest in one of our Adina Hotels in Germany in the future.

We wish you and your family all the best for the future.

Regards,

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Reviewed 6 November 2018

Excellent room and location. Room was particularly spacious with excellent facilities, including good sized fridge and full kitchen amenities.Good location to explore Berlin.We also joined a Walking Tour starting from Hackescher Markt which is also very recommended "Original Berlin Walks".

Date of stay: November 2018
  • Trip type: Travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
1  Thank Odyssey494587
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
ajost, Manager at Adina Apartment Hotel Berlin Hackescher Markt, responded to this reviewResponded 9 November 2018

Dear Odyssey494587,

thank you so much for taking your time to share your experience with us. It is great to see that you enjoyed your stay with us and that you liked the Location and the rooms. The walking tour also is one of my favorites.

We wish you all the best for the future and hope to welcome you back in our hotel for your next visit to Berlin.

Thanks again for your review.

Regards,

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Reviewed 6 November 2018

Double check which Adina hotel in Berlin you want to stay in as there ate two! If you want breakfast book it the night before to avoid the extra charge of 3 euro per person. Room was very clean and well resourced and most importantly the bed was very comfortable.

Date of stay: November 2018
  • Trip type: Travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
1  Thank delia c
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
ajost, Manager at Adina Apartment Hotel Berlin Hackescher Markt, responded to this reviewResponded 6 November 2018

Dear FarAway,

thank you so much for taking the time to share your feedback of your stay.

There are actually three Adina Apartment Hotels in Berlin, our one at Hackescher Markt, close to Alexanderplatz and Hackesche Höfe, one at the main central station near the hospital Charité and one at Checkpoint Charlie.
Indeed there is an early bird breakfast option and we are glad you enjoyed your stay and the spacious rooms and the bed :)

We wish you all the best for you and your family and hope to welcoming you back to our hotel in the future.

Best regards,

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Reviewed 5 November 2018

My only complaint was that the whirlpools were out of action for our stay which slightly spoilt it. I had booked duties hotel due to its central location and spa facilities.Overall a fantastic comfy family hotel in a great location. Really lovely staff and very helpful.

Date of stay: October 2018
  • Trip type: Travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
1  Thank samBrightonUk
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
ajost, Manager at Adina Apartment Hotel Berlin Hackescher Markt, responded to this reviewResponded 6 November 2018

Dear samBrightonUk,

thank you so much for taking the time to tell us about your stay at our hotel.

We are so sorry for the not funtioning jaccuzis. We are working on the damage but due to our dependance on materials not being delivered on time it is still an issue. We know how important the jaccuzis are, especially when staying with the whole family.
Thank you so much for mentioning our staff and that you enjoyed your stay even without the jaccuzis. I highly appreciate you sharing the positive things and that my team could make your stay enjoyable.

We hope to have you back at our hotel as our guests in the future so we can provide you with all amenities in our hotel, including the jaccuzis.

I wish you and your family all the best.

Regards,

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