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Reviews (307)
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22 - 27 of 307 reviews
Reviewed 10 August 2015

This hotel is a great disappointment. This was our fourth stay and whilst the rooms are clean and the breakfast is fantastic, they let themslves down badly in the restaurant in the evening. This has happened on three of our four visits. This last time, the hotel was full and the restaurant very busy BUT there was only one waitress and only one chef. It took us 2 hours for a one course meal with salad - just unacceptable. Other diners gave up and left having waited over an hour for their meal or dessert. When the food is presented it is very good but the wait is interminable. I am really sorry to have to be so damning but if the number of staff na dlevel of attention to guests were improved, it would be great. Don't bother to ask for another pillow, they will just forget to deliver it and when you go to Reception to ask for it, you get a very frosty 'we are very busy you know' and on this occasion a slammed door. Oh dear - management needs to take a serious look.

  • Stayed: August 2015, travelled as a couple
    • Value
    • Sleep Quality
    • Service
1  Thank EricP726
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 25 July 2015

As others have mentioned, this hotel is slightly out of town, but the area is fine and it is
really easy to get to the tram stop (5 minutes walk away).
Very helpful and friendly staff speaking excellent English.
Clean and comfortable bedrooms with air conditioning.
Lovely roof top spa area with comfy loungers, jacuzzi and sauna.
Gym in basement. Ample free parking.
Excellent breakfast with vast choice of cooked food, meats, cheeses, pastries etc etc.
For the price paid,would suggest this is impossible to beat.

  • Stayed: June 2015, travelled as a couple
    • Value
    • Sleep Quality
    • Service
2  Thank BoodleandFaff
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 5 July 2015

The hotel is out of town but do not be put off as the tram is 5-minute walk away and runs every 10 minutes or so, taking you to the centre in less than 15 mins.
The two young people at reception were very welcoming and helpful and we were so grateful to be upgraded to a Comfort Room ( very light and roomy). Air conditioning was a bliss as temperature outside was well above 30 degrees. Breakfast was good and
plentiful.

  • Stayed: July 2015, travelled as a couple
    • Value
    • Cleanliness
    • Service
Thank Caline1223
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 29 June 2015

the hotel is a little bit far from the center in a comercial area,there is free parking,the breakfast is very good and they also serve meals at dinner also nice and tasty. the guy at the reception was nice.

  • Stayed: June 2015, travelled as a couple
    • Sleep Quality
    • Cleanliness
    • Service
Thank michael m
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 8 June 2015

Stayed here for 1 night in December to see the beautiful Angel Performance at the Christmas Markets. Wi Fi was free. Parking was free. It was an easy 5min walk to the Nbr 1 tram stop and then a 10min journey into the city.
The room was large and clean, it had a small kitchenette area, but no utensils. Our room faced the main road and we had some traffic noise but it did not disturb our sleep.

Stayed: December 2014, travelled with family
2  Thank Leonie O
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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