Breakfast area has barely 10 tables, which is only few meters from checkin counter, so loudly crowded area to have breakfast. These tables are tightly put together, as the whole breakfast area is barely 10 meters by 3 meters. There were only two baby chair (high chair) with one of them didn't have the front support, leaving only one useable baby chair. This wasn't repaired for the duration of 5 days that were were there and we needed a baby chair; although we reported this to them.
Breakfast quality and quantity was way below the average. We kept asking waiter to refill the breakfast over and over, day after day. Scramble eggs taste awful. Pancakes were dried and hard to bite.
Although the waiter was very helpful, the waitress was very rude and disprespectful, specially when we had to wait a long time for tables to be cleaned up so we could be seated (imagine the wait, if you got kids with you).
Note that most of the time, there is only one waiter/waitress available during breakfast to either clean up or refill the food.
No porter available in the hotel. You'd need to carry your bags on your own.
Hotel doesn't have front entry for cars to load/unload luggage.
The available parking on the basement, is tight space as well. Also, although we paid for 5 days parking in advance, the parking ticket never worked on the machine, and every time we had to call the reception to manually open the gate for us.
No restaurant available within the hotel. So, no room service, which is often needed for us with kids during evenings.
Although, i had booked weeks before the traveling date, and requested connecting rooms, the hotel staff had not considered my request! (note that I'm a marriott member for years, and I wasn't expecting such request not being granted). Definitely I will consider other hotel brands in my next traveling.
