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“Amazing Room and Service”

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Hilton Munich Airport
Ranked #24 of 389 Hotels in Munich
Certificate of Excellence
GreenLeadersBronze level
Reviewed 27 July 2017

We stayed one night here prior to a flight back to the US. We had a deluxe double in the new section. The room was fantastic: modern, airy, very quiet (considering we could see a runway), comfortable bed, and very high tech in every way. The service was equally as outstanding. My wife needs feather free bedding and housekeeping was there within five minutes of our request to change the bedding. In addition, at checkout, one of the bellmen not only came to our room to get our very heavy and extensive luggage, but he also walked all the way to Terminal 2 with us, made sure we got in the correct line, and then lifted all of our luggage on to the scale! We never had to touch a bag. The hotel has an excellent restaurant in which we ate both dinner and breakfast and was as convenient to the terminals as any hotel at any airport where we have stayed. This hotel actually made getting a flight home an enjoyable part of our vacation!

Room Tip: Although we did not stay in one of the rooms in the "old" section of the hotel, our room i...
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  • Stayed: July 2017, travelled as a couple
    • Value
    • Location
    • Service
1  Thank Arch68
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HiltonMunichAirport, Executive Office at Hilton Munich Airport, responded to this reviewResponded 28 July 2017

Dear Arch68,

Thank you so much for taking the time to tell us about your stay. We are so thrilled to hear that you enjoyed yourself, and we appreciate your great feedback regarding our service and staff.
We are so glad that you had a positive experience with us, and we are very much looking forward to welcoming you back in the future!

Kind regards

Claudia Soost
Hilton Munich Airport

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141 - 145 of 2,535 reviews

Reviewed 27 July 2017

The hotel rooms are spacious and quiet. The location was great as it is situated between the two Munich Airport terminals. The lobby bar and restaurant was a relaxing place to unwind after our long trip from Passau and our 10 day vacation. The front desk staff is professional and courteous. We were able to get free wifi, which some travelers have commented that they couldn't access. Highly recommend this hotel if you are traveling to/from Munich.

  • Stayed: July 2017, travelled with family
    • Sleep Quality
    • Cleanliness
    • Service
Thank Donna E
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HiltonMunichAirport, Executive Office at Hilton Munich Airport, responded to this reviewResponded 28 July 2017

Dear Donna E,

Thank you so much for taking the time to tell us about your stay. We are delighted to hear that you enjoyed your time at Hilton Munich Airport! We look forward to seeing you again next time you are in Munich!

Kind regards

Claudia Soost
Hilton Munich Airport

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Reviewed 27 July 2017

We were staying for one night at the end of a Danube River cruise. We wanted to be close to the airport for our morning flight the following day. This hotel really was perfect from that perspective, no worries about getting to the airport in time for your flight, you're already there, just walk to the terminal, no shuttles! Surprisingly quiet, we didn't hear a thing and got a great night's sleep in a very comfortable, clean, and modern hotel. On the other hand, if you want to tour Munich for a day, you've got to make your way by train into the city. It's about a 45 minute ride and if you don't know where to stop you could be in a bit of trouble. I researched ahead of time so I knew Marionplatz would be our stop as it has a pedestrian street with access to plenty of culture and places to shop and eat. Riding the train into the city can be tricky if you don't plan ahead!

Room Tip: Ultra modern construction, glass everywhere, you can't get a bad room here.
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  • Stayed: July 2017, travelled as a couple
    • Value
    • Cleanliness
    • Service
1  Thank Therese L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HiltonMunichAirport, Executive Office at Hilton Munich Airport, responded to this reviewResponded 28 July 2017

Dear Therese L,

We really appreciate your kind comment and thank you for taking the time to write it!
We are delighted that you enjoyed your stay with us, the comfortable rooms and our location and we look forward having another opportunity to welcoming you back here at the Hilton Munich Airport!

Until then we remain with

kind regards
Claudia Soost
Hilton Munich Airport

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Reviewed 26 July 2017 via mobile

The hotel itself was okay, spacious rooms in a great location.

However, please be very careful what they put on your "security holding" credit card. Our room was paid in full well in advance, yet the staff charged our card hundreds of dollars, a card that was meant for security holding in case we took the TV or something malicious of that nature, which none occurred.

I would recommend the hotel due to close proximity to the airport, but please watch your bill very very carefully. Incompetent staff.

Stayed: July 2017, travelled with family
1  Thank NYTravel8
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HiltonMunichAirport, Executive Office at Hilton Munich Airport, responded to this reviewResponded 28 July 2017

Dear NYTravel8,

We are sorry to hear that you were disappointed with your stay at Hilton Munich Airport. We apologize for any inconvenience you have experienced and we will follow up on this.
Please contact us for any questions or information. We hope to have the opportunity to welcome you back soon.

Kind regards

Claudia Soost
Hilton Munich Airport

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Reviewed 26 July 2017

A great option for anyone having a morning flight from MUC. This hotel is perfectly situated within the Munich airport. The staff are very friendly and helpful. The hotel is spotlessly clean. We had a room in the new tower and is was impressive - spacious and with all the newest technology one could expect in a smart hotel room. The restaurant and bar a quite good and reasonably priced. Check-in for international flights can easily take two hours - even from priority passengers, making this Hilton an excellent choice for anyone not wanting to have to "rush" to the airport in the morning.

  • Stayed: July 2017, travelled as a couple
    • Rooms
    • Cleanliness
    • Service
Thank Nolads
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HiltonMunichAirport, Executive Office at Hilton Munich Airport, responded to this reviewResponded 27 July 2017

Thank you very much for staying at Hilton Munich Airport and for providing us with your highly appreciated feedback on TripAdvisor.
We were overwhelmed while reading through your comment and to hear that you enjoyed your stay with us. Please rest assured that we will share your feedback with our team.
We look forward to welcome you back again soon.

Kind regards

Claudia Soost
Hilton Munich Airport

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Hilton Munich Airport

Address: Terminalstrasse Mitte 20, 85356 Munich, Bavaria, Germany (Formerly Kempinski Hotel Airport München)
Phone Number:
Region: Germany > Bavaria > Upper Bavaria > Munich
Amenities:
Bar / Lounge Beverage Selection Business Centre with Internet Access Fitness Centre with Gym / Workout Room Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#5 Spa Hotel in Munich
#7 Green Hotel in Munich
#16 Luxury Hotel in Munich
#27 Business Hotel in Munich
#28 Romantic Hotel in Munich
#39 Family Hotel in Munich
Price Range: €93 - €278 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Hilton Munich Airport 4.5*
Number of rooms: 551
Official Description (provided by the hotel):
Hilton Munich Airport is located between Terminal 1 and 2 at the Munich Airport, just a few steps beyond customs and 35km north-east from Munich city centre. The four-story and transparent hotel was built in 1994 and set in the futuristic landscape of Munich Airport. The center structure marks a 1,400 sqm glass atrium with 20 tropical palm trees. The 551 rooms and suites are equipped with functionally amenities such as sound-proof windows, black curtains, a relaxing chair and working desk. The fit & fly SPA including indoor pool, sauna, steam bath, gym as well as SPA treatments offers the guest a perfect location for refreshment and relaxing. At the elegant restaurant charles lindbergh they offer regional cuisine and regular theme buffets from Friday to Sunday for up to 200 persons. Or relax at our Nightflight Bar with fantastic drinks and snacks. Please be informed that our swimming pool will be closed from November 11, 2017 for approximately 4 weeks for maintenance work. ... more   less 
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Also Known As:
Kempinski Hotel Munich

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