Very clean. Staff were very nice and friendly. Also given a city map on arrival which was so useful. No formal reception but there is a cafe below. There are key safes/number to call if your out of hours which might be a bit inconvenient. Couldn't find anyone to check out with in the morning so had to leave the key in the room and drop them an e-mail. Didn't have breakfast there so can't comment on that. Themed rooms were creative but on initially entering the place it looked a bit creepy as the walls are painted black. Good location for main station. Good for backpackers on a budget but not for couples. There was wifi but you had to log in again every 10 minutes.
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