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Reviewed 13 September 2016 via mobile

The hotel is located next to/above a public parking garage, for which they offer discounted parking.

The hotel staff was friendly and check-in was swift enough.

Our room was basic and compact. The bed was a bit on the hard side but it was fairly comfortable; the pillows were non-feather (allergy sufferers thank you). There was a power outlet on one side of the bed under the nightstand shelf; the other side, however, had none, just a point on the wall near the foot of the bed. For those interested, there was no mini-fridge in the room.

The bathroom had a shower/tub combo with zero mold (great job, housekeeping!). The water pressure was good and the hot water stayed hot.

The free WiFi worked well, but the designated passcodes had issues. Parking is available in the public garage below the hotel; talk with the hotel staff about the best rate.

I would stay here again if I'm in the area.

Stayed: September 2016, travelled with friends
Thank RoadWrangler
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
H0492-GM, Reception at Mercure Hotel Freiburg am Muenster, responded to this reviewResponded 21 September 2016

Dear guest,

We very much appreciate your comments regarding your stay at the Mercure Hotel Freiburg am Münster. It is always a pleasure to receive positive feedback.

I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.

Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.

Sincerely,

Sarah Metzger

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 13 September 2016

Very good value for money- the hotel was in a very fair price, cheaper then other places we looked and it was really good.
The room was clean, the staff were great, the location is very central.
highly recommended.

  • Stayed: September 2016, travelled with friends
    • Value
    • Location
    • Service
Thank Keren B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
H0492-GM, Reception at Mercure Hotel Freiburg am Muenster, responded to this reviewResponded 21 September 2016

Dear Keren,

We very much appreciate your comments regarding your stay at the Mercure Hotel Freiburg am Münster. It is always a pleasure to receive positive feedback.

I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.

Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.

Sincerely,

Sarah Metzger

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 11 September 2016

We stayed in June.....excellent location..near the Munster and market place and evenwalkable from hauptbahnhof. Rooms were comfortable... Only drawback ..no nice view from the room...asked the reception for a better view room but said these r the only one with triple occupancy

  • Stayed: June 2016, travelled with family
    • Sleep Quality
    • Rooms
    • Service
Thank G2designin
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
H0492-GM, Reception at Mercure Hotel Freiburg am Muenster, responded to this reviewResponded 21 September 2016

Dear guest,

We very much appreciate your comments regarding your stay at the Mercure Hotel Freiburg am Münster. It is always a pleasure to receive positive feedback.

I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.

Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.

Sincerely,

Sarah Metzger

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 10 September 2016 via mobile

We stayed at this hotel for 2 nights on route from France to Holland.
Hotel is centrally located and all attractions are within walking distance.
Good parking facilities directly below the hotel.
The breakfast buffet was just superb with so many different choices.
The hotel restaurant also serves some great local wines which are worth trying out.
Again a great hotel with very good service and value for money!

Stayed: August 2016, travelled with family
Thank gourmant2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
H0492-GM, receptionist at Mercure Hotel Freiburg am Muenster, responded to this reviewResponded 21 September 2016

Dear guest,

We very much appreciate your comments regarding your stay at the Mercure Hotel Freiburg am Münster. It is always a pleasure to receive positive feedback.

I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.

Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.

Sincerely,

Sarah Metzger

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 7 September 2016

The hotel is not luxury but is comfortable and functional. The staff are great. I had warned them of our late arrival and the night porter was expecting us and kindly showed us where to meet our friends.

  • Stayed: May 2016, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Accorhotels.com
Thank Woodak
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
H0492-GM, receptionist at Mercure Hotel Freiburg am Muenster, responded to this reviewResponded 21 September 2016

Dear Woodak,

We very much appreciate your comments regarding your stay at the Mercure Hotel Freiburg am Münster. It is always a pleasure to receive positive feedback.

I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.

Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.

Sincerely,

Sarah Metzger

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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