We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Nearby Hotels
Reviews (601)
Filter reviews
601 results
Traveller rating
178
293
106
17
7
Traveller type
Time of year
LanguageAll languages
More languages
178
293
106
17
7
Show reviews that mention
All reviews the main square palais des papes great location vineyard tour affordable hotel continental breakfast is la place quirky hotel bit worn pedestrian zone free wifi rooms are small the air conditioning walking distance stay there again comfortable room minute walk
Filter
Updating list...
15 - 20 of 601 reviews
Reviewed 4 December 2017

We stayed here as a family of four (had two double rooms) in July and loved the place! Both the city and the hotel. Lovely and comfortable, excellent service, tasty breakfast which you could have outside on a small terrace in the lovely weather...

It is situated "just around the corner" from the Palais des Papes and a short stroll from many nice restaurants, ice cream shops, lively squares, narrow old streets and you name it. We came up from Carcassonne by car which we left in a nearby parking garage, so even that was far more convenient than what I had expected. Kyriad Avignon Palais des Papes is a place to stay when you are in Avignon which I recommend very much!

  • Stayed: July 2017, travelled with family
    • Sleep Quality
    • Rooms
    • Service
1  Thank CecilieL4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hôtel Kyriad A, Responsable réception at Kyriad Avignon - Palais Des Papes, responded to this reviewResponded 5 December 2017

Madam, thank you very much for you comment - we really appreciated it. I'm so glad to know that you had an excellent stay with us and that you fully enjoyed your little trip in Avignon. In fact our hotel is socated in the heart of the city, nearby the Pope's Palace and the pedestrian area of Avignon where there are a lot of shops and restaurants. Thank you again, Best regards, Alina

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 9 November 2017 via mobile

Beautiful building with a lot of history. Amazing video tour as a part of the experience. Since there is no original furniture they made a video version and one could see a whole room set up on their screen while in reality you look at the empty rooms.

Stayed: October 2017, travelled with family
Thank IvanaK935
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hôtel Kyriad A, Responsable réception at Kyriad Avignon - Palais Des Papes, responded to this reviewResponded 12 November 2017

Dear Ivana thank you very much for you comment. I'm very glad that you enjoyed your stay in Avignon and the tour in the Pope's Palace. Kind regads ; Alina

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 8 November 2017

Slightly confusing trying to park. Finished up in local multi story car park and carried overnight bags to hotel about 10 mins walk. They were very friendly and advised about a regularly used closer car park if we wanted to move. We didn't worry. Comfortable room. Nice and clean. Very convenient on the square.

  • Stayed: September 2017, travelled as a couple
    • Sleep Quality
    • Cleanliness
    • Service
Thank Jill C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hôtel Kyriad A, Directeur général at Kyriad Avignon - Palais Des Papes, responded to this reviewResponded 10 November 2017

Thank you Jill. It was a pleasure hosting you. We are glad you enjoyed your stay with us.

Sincerely,

Laurent D., Manager.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 4 November 2017

The hotel is in a great location. We had Room 54 facing the square, nicely furnished. We had booked this hotel because we had such informative and lovely email correspondence with Alina, the front desk clerk in the mornings. She was so helpful about choice of room, advice about parking, and reserving a taxi for us at the Avignon TGV station, that we prepaid for our reservation at the Kyriad. Imagine our surprise when we got up the first morning to find no hot water! (after traveling a whole day before). Alina very nicely explained that the plumber had been called the day before and tried to fix the problem but was unable to. She said no plumbers in Avignon would work on the weekends, but the problem would be fixed early on Monday morning. We complained that the Hotel should be willing to pay overtime to have the problem fixed, but she said it was the director's choice not hers. We were offered free breakfast or refund of 1/2 the 2 days tariff for the 2 days without water. When we returned to the hotel late Monday afternoon after a day of sight seeing, the afternoon clerk told us the water had been fixed. We should have taken a shower right then, but were too tired and went to bed. Imagine our frustration when Tuesday morning we again had no hot water. Alina explained that the problem had re-occurred. We asked Alina to book us a room at another hotel close by. She made an excellent choice for us that even included valet parking at the same rate as we had paid at the Kyriad. Because we were off to another day of sight seeing, she even offered to take our two carry-on bags to the new hotel when she was off duty at 2. Alina was friendly, very intelligent, very solution oriented and most of all kind. She definitely has management skills that any hotel should value highly. As for the Kyriad management, they definitely didn't use good judgement in allowing there to be no hot water for at least 3 days (that we knew of.) The male desk clerk should have told us when we checked in.

  • Stayed: October 2017, travelled solo
    • Cleanliness
    • Service
Thank flando2016
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hôtel Kyriad A, Responsable réception at Kyriad Avignon - Palais Des Papes, responded to this reviewResponded 5 November 2017

Mr and Mrs Lando, thank you very much for you comment, to share your feelings about your stay in Avignon. I would like to apologize, once again, from the whole team for the inconvenience of no hot water that you experienced during your stay at our hotel. Unfortunately during the weekends it is impossible to find a plumber who wants to come to work, that's why we had a miss of hot water during those days. My manager could not do anything, except calling the plumber, we had to wait until Monday for solving the problem. We did our best to have a pleasant stay with us, So it's why we hope you have had a pleasant trip in Provence. We apologize for the inconvenience.
Wha about our team, it is always ready to help our guests by any way : booking a taxi, booking some excursions, finding infos ect. If you need help, don't hesitate to contact the reception desk. Kind regards, Alina and the whole team Kyriad Palais des Papes.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 28 October 2017

I had a memorable stay at the Kyriad. The hotel is situated right in the central Place de l'Horlodge s2 minutes walk from the Palais des Papes close to bustling restaurants, bars and shops. The room was fine for a solo traveller, clean, well maintained and quiet. Tea making facilities were available and beverages were replenished daily. The bed was comfy with good quality linen. It offers air-conditioned rooms equipped with cable TV, courtesy tray and great Wi-Fi. It was lovely coming back each day to fresh bottled water and biscuits. The bed was so comfortable with good quality linen. The all you can eat buffet breakfast was excellent value at 8 Euro with a wide choice of items. Where the Kyriad excels is in its customer service. Staff could not have been more polite, helpful and acttentive. I was keen to get on a vineyard tour. Although it was quite late, Hassan did his very best phoning 3 tour operators, but unfortunately everything was fully booked. Normann made some brilliant restaurant and shopping suggestions that really made my trip worthwhile. What I also liked was that unlike some hotels, there were very few rules and I didn’t need to hand my key in each time. Overall, I had a very pleasant stay and would definitely come back.

Room Tip: Quiet air conditioned rooms
  • Stayed: October 2017, travelled solo
    • Sleep Quality
    • Cleanliness
    • Service
Thank eugene o
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hôtel Kyriad A, Reception Desk at Kyriad Avignon - Palais Des Papes, responded to this reviewResponded 29 October 2017

Sir, thank you very much for your comment - we really appreciated it. I'm glad to hear that you had a very good stay in our hotel and that you fully enjoyed Avignon and Provence.
Our hotel offers a buffet breakfast each morning from 6:45 to 9:30 at the price of 8€ - it 's a cold and hot breakfast with fresh bread and products.
Our team is always ready to help our guest by any way - it can be by booking a taxi/excursions or by searching some info. Once more, thank you for sharing your emotions about your stay with us. Kind regards, Alina

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
View more reviews