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All reviews modern hotel old city train station executive room glass wall business hotel walled city nespresso machine underground parking per day nice pool paper cups beds were very comfortable comfortable stay min walk buffet breakfast excellent stay
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Reviewed 5 October 2017

This hotel is an ideal location, within walking distance to all attractions in Avignon, the Centre Gare, and the Viking River cruise dock. Special kudos to Tony, working the front desk. Super helpful with the map and recommendations.

A few comments:

- There's construction going on the main road facing the hotel. There's no noise, but traffic may be disrupted.

- If you have a car, you are better off choosing this hotel instead of a hotel within the city walls, as it would be extremely difficult to drive a car there.

- Frequently Accor Hotels have lousy (or turned off) A/C, but this hotel's worked great, even during the unexpected warm weather in September.

- As others have mentioned, the shower set-up is weird. I found it difficult to figure out how to turn it on correctly.

- The pool looked clean and inviting. The bar, on the other hand, looked cold and sterile, not appealing.

- Apparently, this hotel is a popular overnight stop for bus tours. Since the tour groups depart early in the morning, be aware that the breakfast buffet area will be a madhouse before their departure. No matter how hard the breakfast room staff worked, they found it hard to keep up with the hungry hoards. My tip is to check the tour group's schedule (usually posted by the elevator) and eat breakfast right after they leave.

- If you are boarding a Viking River cruise, this hotel is located close to where your ship will be docked. After our check out, we walked with our luggage from the hotel to the ship. It wasn't a super easy walk, but it could be done if you had to. Frankly, if I had to do it again, I'd take a taxi.

If we ever return to Avignon, I would definitely consider staying here again.

  • Stayed: September 2017, travelled as a couple
    • Location
    • Rooms
    • Service
1  Thank Barbie21144
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MARIE L, Responsable réception at Novotel Avignon Centre, responded to this reviewResponded 22 October 2017

We very much appreciate your comments regarding your stay at the Novotel Avignon Centre.

It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.

Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.

Sincerely,

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 5 October 2017 via mobile

I wasn't expecting anything from this hotel but when I walked into the hotel it gave me a lot of good vibes

It's clean and most importantly it's next to the train station. The location is perfect.

The room is big and it comes with a lot of little little things such as good toiletries and extra pillows.

The hotel is new and I like their front desk. They were so friendly and helpful.

Highly recommended.....

Stayed: October 2017
Thank Samson O
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MARIE L, Responsable réception at Novotel Avignon Centre, responded to this reviewResponded 22 October 2017

Dear Guest,

Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.

Sincerely,

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 4 October 2017

Good location one block from the train station and main entrance to the old city. Above average breakfast with good variety. Modern interiors (some might say funky), but nice size, comfortable rooms. My wife and I ate dinner one night in the hotel and had a very good meal (paella) at a reasonable price. Front desk personnel very friendly and English-speaking – they helped me arrange for taxis several times during my stay.

  • Stayed: September 2017, travelled with friends
    • Location
    • Sleep Quality
    • Service
Thank LinLan8
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MARIE L, Responsable réception at Novotel Avignon Centre, responded to this reviewResponded 22 October 2017

Dear guest,

We very much appreciate your comments regarding your stay at the Novotel Avignon Centre.

It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.

Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.

Sincerely,

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 23 September 2017

Comfortable room, delicious breakfast, close to train and bus station and an easy walk into the centre of Avignon. Friendly and helpful staff . Top marks to Toni who was a star. And than
ks for the complimentary drink on the bar.

  • Stayed: September 2017, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Accorhotels.com
Thank Mary H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Wilfried T, Directeur Adjoint at Novotel Avignon Centre, responded to this reviewResponded 29 September 2017

Dear Guest,

Thank you very much for taking the time to review our services. Thank you for your nice comments.

We will make sure to share your kind words with all the team members who are always giving their very best to exceed our guest expectations and create memorable experiences for them.

We hope to have a chance of welcoming you back soon in Avignon.

With kind regards,

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 20 September 2017

We chose this based on TA reviews are were really impressed for a fairly budget priced hotel. we had a suite and it was lovely with a large separate lounge, quirky designer bathroom and nice little outdoor terrace to relax on. The staff were great, all with at least two languages, and very helpful. Breakfast was a nice buffet spread. Best of all the location is excellent, adjacent to the old city wall and a gate into town, giving a nice 10 min walk to the central place/palais area. For Eurostar/train visitors, it's adjacent to the Gare Central. From the TGV/Eurostar station, we simply walked up the platform on arrival and hopped on a train to central station 3 mins later for free. The TGV station is about a 15 euro cab ride out of town otherwise. Also has on site parking. You really cannot beat it.

  • Stayed: August 2017, travelled as a couple
    • Sleep Quality
    • Rooms
    • Service
Thank Karen7
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Wilfried T, Dir Adjoint at Novotel Avignon Centre, responded to this reviewResponded 29 September 2017

Dear Guest,

Thank you very much for taking the time to review our services. Thank you for your nice comments.

We will make sure to share your kind words with all the team members who are always giving their very best to exceed our guest expectations and create memorable experiences for them.

We hope to have a chance of welcoming you back soon in Avignon.

With kind regards,

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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