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All reviews modern hotel old city train station executive room glass wall business hotel walled city nespresso machine per day paper cups nice pool beds were very comfortable comfortable stay min walk secure parking buffet breakfast location is ideal
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Reviewed 29 June 2016

hotel is ok but was asked for a 240 euro deposit on arrival. Wasnt notified of this in advance. Been to hotels all over the world and never experienced such a thing before. Hotel is fine but this soured my experience. Pool area is very nice and relaxed but was very quiet when we were there so lacked a bit of atmosphere. Good location very near the main town train station. if arriving or departing by TGV you need to get the train from the TGV station to the main town station which is five mins however they were on strike when we arrived so had to get the bus from outside TGV station to main town station which took 40 mins or so.

  • Stayed: June 2016, travelled with friends
    • Location
    • Rooms
    • Service
Thank Waterloosunset1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
J-F S, Responsable réception at Novotel Avignon Centre, responded to this reviewResponded 6 July 2016

Dear,

I'm sorry that your experience at the Novotel Avignon Centre didn't meet your expectations.
Indeed we asked for a deposit at the check in as a guarantee for any extras you might have during your stay. This procedure also allows you to have a fast check out and not wait at the front desk when you're leaving.
At your departure if there is no extras the whole amount is released.

I hope that this experience won't stop you to come back again, I'll be glad to personnally welcome you at your next stay.

Best regards,

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 26 June 2016 via mobile

This hotel is clean and refreshing with a modern decor. The rooms are excellent with many nice features. The only this to be wary of is it does accommodate large groups and the lobby can be filled with guests. There is also a pool which is quite nice on a hot day.

Stayed: June 2016, travelled with family
Thank licinio c
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
J-F S, Responsable réception at Novotel Avignon Centre, responded to this reviewResponded 6 July 2016

Dear,

Thank you! It's always nice to read such good feedback about your experience at the Novotel Avignon Centre.

We try to provide the best service for all the guest so you can enjoy the moment you spend in Avignon.

Sincerelly

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Reviewed 25 June 2016

The room is right outside of the walls to Avignon, so the location is good. The hotel itself is a little quirky. They put a large deposit (over double my room cost) for incidentals, I questioned the amount, but didn't get a logical response. It was credited at my checkout. The doors are locked in the early evening and your room key won't let you in. You need to ring the desk. The pool was closed and there appeared to be several large piles of sand throughout the pool. No activity to fix it while we were there. The room was functional. The mini fridge nice and plenty of storage, although no drawers. Overall we were happy with our stay.

  • Stayed: June 2016, travelled as a couple
    • Location
    • Cleanliness
    • Service
1  Thank justme2Georgia
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
J-F S, Responsable réception at Novotel Avignon Centre, responded to this reviewResponded 6 July 2016

Dear,

Thank your for your comment about your stay at the Novotel Avignon Centre.

Concerning the pool we had a technical issue on Friday night so we had to empty the pool in order to fix the problem.
Now the pool is openned and I hope You'll be able to come another time to enjoy it!

Best regards,

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Reviewed 23 June 2016

Having come from a very mediocre bed and breakfast in Blois, this was a refreshing and well needed reprieve. The rooms are small but good enough for our party of 3. My 9 year old, wife and I really enjoyed the beds which were perfection and offered a great night's sleep. The room was in perfect shape and had very modern design and features such as a button that turned a glass wall in the shower area from opaque to clear when you do or don't want privacy. Shower was nice, plenty of warm water, A/C sockets galore and well thought out lighting. The hotel was quiet and peaceful. The only down side was the fact that the pool was getting filled for the entire 2 days stay and our daughter never got the chance to swim. She was bummed but we are hoping that she will enjoy a dip in upcoming Nice or Cannes. Very convenient to the old walled city as we were literally directly across the street from the wall and 1 block to a street to access it. About 4 blocks to the restaurant district and a mile from the Pope's old palace. Parking was $10/day with in and out privileges. Parking spots are small and challenging for us used to USA open space.

Room Tip: Breakfast buffet not included but well priced at $10. Did not try but sounded good and plenty of people eating.
  • Stayed: June 2016, travelled with family
    • Value
    • Sleep Quality
    • Service
1  Thank Perry M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
DIR_ADJOINTE, Gérant at Novotel Avignon Centre, responded to this reviewResponded 24 June 2016

Thank you for your feedback
I hope to have an other opportunity to welcome you at Novotel Avignon CEntre so your children could have fun with our swimming pool and you could relax with our spa NOVASPA --
did you get a chance to relax in our sauna jaccuzi and hammam? :)

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Reviewed 13 June 2016 via mobile

Stay here for vacation, very nice hotel, big room and good size bathroom too. Every place (restaurant, stores, shopping area, market, landmarks) by walking distance.
Walk to train station take about 3-5 minutes. Novotel always pick the best location in town.

Stayed: June 2016, travelled as a couple
Thank Bea S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
DIR_ADJOINTE, Propriétaire at Novotel Avignon Centre, responded to this reviewResponded 15 June 2016

thank you for your return
Best regards
C PANATTONI

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