Rooms and restaurants/coffee bar were good but I thought that the carpets on the second floor were tired and in need of a clean to spruce them up.
Breakfasts had plenty of choice but a toaster would have been handy for my English taste!
Your reception staff were very helpful and a credit to your company. There was a little confusion at check out time insofar as my e mail booking receipt indicated that I had prepaid breakfast and I needed to check my bank account to verify that it hadn't actually been prepaid. Perhaps clarity on the booking e mail might help as i understand from your staff that this happens regularly and it would make their lives easier.
We like the Accor group hotels and would certainly recommend them to friends.
- Official Description (provided by the hotel):
- In the heart of Provence, located in a pleasant quiet area in the city center. 87 Rooms. Close to the famous Pont Saint Bénézet and Palais des Papes. Small garden. Direct access to a public basement garage. Bus parking. Conference room (120 people). Bar. ... more less
- Reservation Options:
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- Also Known As:
- Mercure Pont d`Avignon Hotel Avignon
- Accor Pont d Avignon