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Reviewed 30 September 2019

we stayed at the hotel for one night to visit a museum. Der hotel ist new and modern with a nice design. Der breakfast was very good with a good quality and enough choices. The staff was very friendly. The hotel is near to the freeway but not far to the city center.

Date of stay: September 2019
  • Trip type: Travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Golden Tulip Hotels - Louvre Hotels Group
Thank Spritta_12
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SALIBER, General Manager at Hotel Golden Tulip Aix En Provence, responded to this reviewResponded 4 October 2019

Dear Spritta_12,
We would like to start by thanking you for taking the time to write this review. We are delighted to read that you enjoyed your stay in our new establishment. We hope you enjoyed the museum too. It will be a pleasure to welcome you again soon. Best regards,

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 20 September 2019 via mobile

We stayed 1 night in a very quiet stylish room at the back. Nice teamaker. Bed was a bit too soft for us.
Breakfast was oké, with great weather outside on the patio. Great choice of Bread, Milk, could have a bit more variety of cheese.
The bar the Savon at check-in is funny and functioneel.
We’l come back next time we’ll be in Aix.

Date of stay: September 2019
Trip type: Travelled as a couple
Thank heleeng2014
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SALIBER, General Manager at Hotel Golden Tulip Aix En Provence, responded to this reviewResponded 24 September 2019

Dear Heleeng2014,
We would like to thank you for sharing your experience of our hotel with us.
We are delighted to read you and we you welcome you again with pleasure.
Hope to see you soon. Kind regards,

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 16 June 2019

Specifically booked this hotel for access to bikes to ride through Provence (which still show they are available to rent on their website) but were told bikes are not available due to insurance. Offered free breakfast to cover this inconvenience.

Food: Overpriced for dinner and drinks. Steak not good quality. Glad we didn't pay for breakfast because I would have felt very ripped off with bad coffee and luke warm eggs and average pastries. Don't bother. Go into town (with your own car because you can't ride a bike...)

Toilet didn't flush properly but shower was fantastic. Rooms were neat and clean but tea/coffee not of a 4star standard. Very cheap.

Room tip: Choose another hotel
Date of stay: June 2019
  • Trip type: Travelled with friends
    • Value
    • Sleep Quality
    • Service
1  Thank Kate186605
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MARCEL S, General Manager at Hotel Golden Tulip Aix En Provence, responded to this reviewResponded 30 June 2019

dear kate,
We are very sad about your report of your stay at the Golden Tulip in Aix-en-Provence.
We are sorry for the inconvenience caused by the fact that our tendems are not available for rent. Indeed the safety of our customers remains our priority and without insurance it is impossible for us to run any risk.
We are delighted that you enjoyed the decoration of our establishment.
Regarding your comments on the food in general and its quality, we are very surprised. Our meat is brought to us every day by a local butcher. It is therefore fresh meat that we serve at our restaurant.
Regarding your remarks about the breakfast, our coffee is selected by Malongo who has a map of the best coffee. For the rest of the products, we chose fresh and seasonal products, coming from local producers. We regret that you do not have not appreciated that.
The fact that tandems are not available has strongly upset you and we understand it. It is one of the markers of our sign, we must have them even if for the moment it remains decorative.
During a future stay, do not hesitate to contact us directly to take all the necessary information, it will avoid you a feeling of disappointment.
Best regards,

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Reviewed 5 June 2019 via mobile

Excellent Bed and bar service until midnight.
Parking and swimming pool
Ideally located for travellers with easy access to TGV station or airport as well as to the City center (10mn).
Excellent european breakfast.
Best price on the net.

Date of stay: June 2019
Trip type: Travelled on business
Thank Jean-Paul B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MARCEL S, General Manager at Hotel Golden Tulip Aix En Provence, responded to this reviewResponded 13 June 2019

Dear Jean-Paul,
The entire team of the Golden-Tulip of Aix-en-Provence thank you on the one hand for your stay and on the other hand for this charming comment to us. We are really excited to discover that everything went well and hope to see you again.
See you soon at the Golden Tulip in Aix-en-Provence.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 3 June 2019

This modern and fresh design hotel was for us the ideal way stop on our trip from the Minervois to Nice. It's well located next to major motorways and still only 5 minutes by car to the historic center of town. Excellent service. Nice and bright rooms. Modern bathrooms and overall excellent sleep quality. However, the food offered at the restaurant was mediocre at best in the evening while the breakfast was definitely a much better affair and worth the money. Parking is in an adjacent building and costs EUR 12 per night. Overall a fairly priced hotel.

Room tip: Insist on room facing the courtyard. Rooms facing east and south get more noise from the nearby motorway
Date of stay: June 2019
  • Trip type: Travelled with family
    • Rooms
    • Cleanliness
    • Service
Thank O W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Marcel SALIBER, General Manager at Hotel Golden Tulip Aix En Provence, responded to this reviewResponded 7 March 2020

Dear Picafloralpino,
It is with great attention that we take note of your impressions of your stay at the Golden-Tulip in Aix-en-Provence.
We discover that you appreciated the establishment, its comfort and its good strategic location. About the restaurant, we are delighted that you enjoyed our breakfast and the variety of products. It seems that your experience of the restaurant in the evening was not conclusive and we are sorry. The menu changes regularly; maybe the dishes offered during your visit did not meet your expectations ... Regarding parking, it is charged € 10 per day (for 24 hours) because it belongs to the condominium of the building located just above . We pass on to this co-ownership the costs paid by our customers.
We hope to find you during a future stay.
Best regards,
M.S GM of the Golden-Tulip of Aix-en-Provence.

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