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“Quiet and pleasant”

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Campanile Hotel Aix En Provence Sud Pont de l'Arc
Ranked #29 of 69 Hotels in Aix-en-Provence
Reviewed 27 August 2017

Quiet and pleasant . Food good quality with very kind staff. Rooms were a litle small measing a outside space but inline with price. Situation far away from center but close to highway. May be usuful a transport service to town.

  • Stayed: August 2017, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Campanile.com - Louvre Hotels Group
Thank olivadr
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Campanile Aix S... P, Directeur général at Campanile Hotel Aix En Provence Sud Pont de l'Arc, responded to this reviewResponded 29 August 2017

Dear guest,
We would like to thank you for your nice feedback!
It is always important to know our guests enjoyed their experience in our hotel. We are delighted to read that you enjoyed the comfort, cleanliness and calm of our moderns rooms. We are also pleased the you note the quality of our restaurant and the helpfulness of our staff! Our employees are dedicated to give you the best experience possible.
Thank you for highlighting our location. The hotel is indeed at less than 2km from the historic center. The bus stop at the entrance of our hotel will lead you to city center in less than 7 minutes, from Monday to Saturday.
We can’t wait to welcome you again in our hotel and we hope to see you soon!
Best regards,
Herve V. General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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3 - 7 of 423 reviews

Reviewed 27 June 2017 via mobile

Delightful reception from Virginie. Wifi didn't work in my room, 331 on the third floor.
Room clean, bed good.
Shower screen directs water onto the floor, almost as though it was put in the wrong way round!
Food ok, but a bit pricey. In fact, everything was a bit pricey for this sort of chain hotel. I have used Louvre hotels for about twenty years and they are in danger of overpricing themselves.
Two rooms with breakfast, dinner and drinks, over €250 for three.

Stayed: June 2017, travelled as a couple
Thank BartieAveyron
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Campanile Aix S... P, Directeur général at Campanile Hotel Aix En Provence Sud Pont de l'Arc, responded to this reviewResponded 29 June 2017

Dear guest,

We would like to thank you sincerely for sharing your positive experience at Campanile Aix Pont de l’Arc. What a nice feedback!
We are delighted to read that you enjoy the cleanliness and confort of our spacious rooms. What a pleasure for us that you note our high end service and the attention of our staff, which is dedicated to give you the best experience possible in our hotel! Obviously, we will not miss to forward your compliments to our receptionist.
We assure you that we obviously take into account your observation concerning the wifi and we send our technician to fix the gasket in your bathroom. We are also sorry to learn that you have been disappointed by our value for money even if we are a little surprised by your remark since our value for money is the subject of numerous excellent review even during high season.

We hope to see you soon again in our hotel for your next stay in Aix!

Best regards

Herve V. General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 26 April 2017 via mobile

Nothing much to write home about. The room was clean, good shower and a very porno look red and green lighting motive.

The hotel is outside of the old city, but using the No. 4 bus made light work of that.

Breakfast was continental and also nothing special. For budget accommodation, this is definitely a win and certainly am not complaining.

Stayed: April 2017, travelled as a couple
Thank JDCWheeler
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Campanile Aix S... P, Directeur général at Campanile Hotel Aix En Provence Sud Pont de l'Arc, responded to this reviewResponded 27 April 2017

Dear guest,

First of all, thank you very much for your nice feedback!
We are also pleased that you enjoy our hotel restaurant.
And we are delighted to read that our room fitted well to your needs.
As you mentioned, the hotel is indeed at less than 2km from the historic center and the bus stop at the entrance of our hotel will lead you to city center in less than 7 minutes, from Monday to Saturday.

We hope to see you soon again in our hotel for your next stay in Aix!

Best regards,

Herve V. General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 13 April 2017 via mobile

When I travel to France, I love to go to Campanile. It looks like an American motel.
Very clean rooms but small and free parking.
Price quality ratio for the breakfast is not good, this is the only thing I would not recommend.

Stayed: March 2017, travelled on business
Thank LucaPBrescia
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Campanile Aix S... P, Directeur général at Campanile Hotel Aix En Provence Sud Pont de l'Arc, responded to this reviewResponded 19 April 2017

Dear guest,

We are pleased to read that you have been satisfied by your stay in our Hotel-Restaurant!
We are delighted to read that you enjoyed our charming and particular/ atypical architecture.
However, we deeply regret that you our “all you can eat” buffet breakfast at 9,90€ did not fit all your expectations. Please do not hesitate to give us more details in order for us to improve our services.

We hope to see you soon again in our hotel for your next stay in Aix!

Best regards,

Herve V. General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 17 March 2017

We spent a few days in this hotel. Compared to other *** - hotels this was not a real highlight. For example in all three rooms we had, the shower screen didn't hold so after every shower the bath was flooded. There was an instruction how to use the a/c / heater, unfortunately the cover of the control was that old, that nothing could be read on there. What use does a temperature control wheel have, if nothing stands on it?
The other morning i woke up and saw, that the sun was shining into the room... from below the front door. There was a gap of more than a cm.
Breakfast was also ok, but not more. If possible, next time i will use another hotel again.

Room Tip: don't take one close to the road. It's very loud there
See more room tips
  • Stayed: March 2017, travelled on business
    • Location
    • Rooms
    • Service
Thank Marc F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Campanile Aix S... P, Directeur général at Campanile Hotel Aix En Provence Sud Pont de l'Arc, responded to this reviewResponded 20 March 2017

Dear guest,

We would like to thank you for sharing your experience at Campanile Aix Pont de l’Arc.
We apologize for the different inconveniences you experienced during your stay. We do our very best to exceed customer’s expectations and we are sorry that in this case we have failed on our mission during your stay. We send our technician to fix the gasket in the bathroom and the gap under the door.
The next time you visit us, please do not hesitate to inform us as soon as you are not fully satisfied. We would have been pleased and eager to propose an alternative room to you.
We also deeply regret that you our “all you can eat” buffet breakfast with hot and cold dishes did not fit all your expectations.

Even if this is not in your mind and we understand why, please let us another chance to demonstrate how pleasant this hotel can be and we would love you to trust us again in the future if you are traveling to Aix again.

Best regards,

Herve V. General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Campanile Hotel Aix En Provence Sud Pont de l'Arc

Address: 1 rue Jean Andreani | Pont De L'Arc, 13090, Aix-en-Provence, France
Region: France > Provence-Alpes-Cote d'Azur > Bouches-du-Rhone > Aix-en-Provence
Amenities:
Bar / Lounge Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Wheelchair access
Hotel Style:
Ranked #29 of 69 Hotels in Aix-en-Provence
Price Range: €49 - €75 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Campanile Hotel Aix En Provence Sud Pont de l'Arc 3*
Number of rooms: 119
Official Description (provided by the hotel):
Located 2 km from Aix-en-Provence city center, Campanile*** Aix-en-Provence Sud-Pont de l'Arc has an ideal location near by the Aix Pont de l'Arc motorway exit. This 3 stars hotel offers air-conditioned rooms with free Wi-Fi. Each of the modern guest rooms is equipped with a flat-screen TV, Tea and coffee making facilities. A restaurant and a bar are available on site. The restaurant contemporary French cuisine can be enjoyed on the terrace during the summer months. A buffet breakfast is served each morning at the hotel. The hotel lounge area offers access to Canal + and Canal + sports satellite channels. The 3 floors hotel is serviced by a lift and free private parking is available on site. ... more   less 
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