One night visit for the Aix Festival. The hotel is perfectly located, though the entrance is oddly on the first floor of a palais of sorts. Heavily carpeted and dark, the entrance and public areas are uninspiring and depressing without any windows. The room was nice and bright (we had a room called "Eau") with tiled floors, with a great terrace overlooking the Cour Mirabeau.
The design is oddly modern and not well thought out, with open shower and bathroom (separate toilet). Though not my taste, the room was good, with quality bedding, and it was clean.
What was disappointing was the management's reaction to our noise complaint. There was public works directly outside our balcony, with drilling and street work from 1am to 6am. The hotel was well aware of this scheduled public work and did not give us advance warning, though they had many opportunities to do so. Our complaint was dismissed with a we-upgraded-your-room-you-should-appreciate-that shirty attitude, and that was that. Four star hotels should do better than that.
- Official Description (provided by the hotel):
- Welcome to the Hotel de Gantes, located on the famous Cours Mirabeau, above the Brasserie Les Deux Garcons in Aix en Provence. This charming hotel, with 11 bedrooms and suites of "character" will seduce you with its stylish decor which combines both modernity and history. The style of the rooms are inspired by the famous Aixois book "Livre d'Or" belonging to the Brasserie Les Deux Garcons (Paul Cezanne, Pablo Picasso and Emile Zola) paying homage to the emblematic figures of Aix, not to mention the King Roi Rene. The Hotel De Gantes is perfectly located in the center of Aix, a stones through away from the highlights of the town, such as The Museum Granet, the Grand Teatre de Provence, the Tourist Office, the Courthouse, and the many splendid water fountains and Provincial architecture which sets Aix apart. The top floor suite of the hotel offers our guests a terrace facing the sunshine. The perfect occasion to afmire the view of the prestigious Cours Mirabeau while eating breakfast which our staff will deliver to your room. ... more less
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