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“typica Ibis, but breakfast can better”

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Ibis Aix en Provence
Ranked #13 of 69 Hotels in Aix-en-Provence
GreenLeadersSilver level
Reviewed 19 October 2017

internet connection was not always ok, had to re-initiate a couple of times.
Good restaurant, friendly staff.
Breakfast could be better, no organic products, no freshly pressed orange juice.
Water flow in the shower just ok.

  • Stayed: October 2017, travelled on business
    • Value
    • Cleanliness
    • Service
Thank Yves R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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5 - 9 of 1,095 reviews

Reviewed 16 September 2017 via mobile

Chosen for its convenience just of the A8 motorway and fir the usual secure parking for our classic car, this Ibis had particularly friendly staff and an excellent chef in the restaurant. The usual fare is available but the chef holds workshops in Japanese cooking so the selection of Asian food is lovely.

The rooms and pool are standard Ibis, everything you need, nothing you don't. AC was good.

Buffet breakfast is extra so we didn't partake.

Stayed: September 2017, travelled as a couple
Thank tjmutch
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 28 August 2017 via mobile

Just some background info, Ibis has this 15-min guarantee where if there is any shortfall in their service, they guarantee to rectify it within 15 minutes or there will be some compensation.

Stayed 2 nights and housekeeping did not top up my shampoo after the first night so I called reception to ask for help and guess what? Reception actually told me to go down to reception to collect the shampoo bottle and change the bottle myself. So how does this 15-min guarantee works if the customer has to serve himself when it was the shortcoming of the housekeeping staff after all? But I did it myself anyway.

Room was basic, no safe, no fridge, no drinking water, no bathtub, no kettle or tea. You will need to go down to the bar if you need anything to drink, which is rather bad for the price you are paying. Other than that, you have other basic necessities in the room. There is a rather nice swimming pool with tanning benches, that's a plus point. Swimming towels are provided at reception.

Breakfast is a very basic standard French breakfast chargeable at 10 euros per pax per day. Outdoor and indoor dining available. Complimentary parking is available for all guests in their very big open space carpark.

Stayed: August 2017, travelled as a couple
Thank Lester L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 27 August 2017 via mobile

This hotel is just a perfect option if you dont want to spend a lot but you want to have nice facilities. The staff is really friendly and the restaurant is just amusing. The rooms are basics but are enough. They have a swimming pool able to use when you want

Stayed: August 2017, travelled with family
Thank Jaume V
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 22 August 2017 via mobile

Stayed for 5 days in a triple room overlooking the pool. The hotel and our room was always very clean and comfy. The breakfast was more than we had expected. Loved the garden and the hammocks, the open-air chess board. Would definitely advise it for travelers with car since the hotel is not in a walking distance to Aix. The only shortcoming was the wardrobe being quite tiny for 3. Would stay again.

Stayed: June 2017, travelled with family
Thank Melek71
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Ibis Aix en Provence

Address: avenue des Infirmeries, 13100, Aix-en-Provence, France
Phone Number:
Region: France > Provence-Alpes-Cote d'Azur > Bouches-du-Rhone > Aix-en-Provence
Bar / Lounge Business Centre with Internet Access Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Swimming Pool Wheelchair access
Hotel Style:
#1 Green Hotel in Aix-en-Provence
#5 Business Hotel in Aix-en-Provence
#6 Romantic Hotel in Aix-en-Provence
Price Range: €60 - €95 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Ibis Aix en Provence 3*
Number of rooms: 124
Official Description (provided by the hotel):
The Ibis Aix-en-Provence hotel is close to the main motorways ( A8; outside 31) located in a green and pleasant setting. It is an ideal point of departure for exploring Monte Ste Victoire. The sports centre of Val de l.Arc is a few minutes away on foot. 124 Air-conditioned rooms, all renoved, are available for booking. A new bar with a large terrace is open 24/24 for light meals and snacks. A new restaurant Pasta et Noodles has been open on march 2015. A swimming pool ( 28° C) is open from may to october. Guests on a business trip can use the Wifi wireless Internet connection. The hotel offers free private parking. ... more   less 
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Also Known As:
Accor Aix En Provence

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