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Savings alert! 13% below average rates

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Reviews (199)
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4 - 9 of 199 reviews
Reviewed 27 June 2016

Service very bad - on arrival told we were not booked in. Receptionist could not speak English (it was stated that there was English spoken) but luckily one of our party was fluent in French. The problem was resolved eventually (their mistake) but it took an hour.
Rooms ok for the price - they were quite clean.
There was a party on one night we were there - and the fact it stated quite clearly that noise should be kept to a minimum after 10pm this was not adhered to, and due to the fact there was no reception after 9pm there was no one to complain to.
Bit of a shame as the location was good along with the value.

  • Stayed: June 2016, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with premiereclasse.com - Louvre Hotels Group
Thank Rosco1933
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 24 May 2016 via mobile

Room was very small, but I did notice bigger rooms the next day when they were being cleaned. Reception was friendly, didn't have breakfast so can't comment. When stepping out of shower floor was very slippery in room as no bath mat was provided. Wifi was not reliable. Have stayed in many ibis budget so know what to expect from cheaper one night hotels, but this has put me off premiere classe hotels.

Stayed: May 2016, travelled as a couple
Thank tjess2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 7 May 2016

Good value for money, breakfast was inexpensive and there was plenty to choose from. There was everything required for a simple stopover. Wifi access in room was basically non-existent - probably as we were in one of the corners of the building.

Room Tip: Closer to reception would probably have better wifi access
  • Stayed: May 2016, travelled as a couple
    • Value
    • Location
    • Service
Thank ---kaneq---
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Céline M, Responsable réception at Premiere Classe Saumur, responded to this reviewResponded 23 May 2016

Thanks you.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 17 December 2015

Couldn't fault the staff or cleanliness. However the room is very small and the bathroom is very small and the shower is ridiculously small. The internet is far too slow to be of any use. Won't be returning.

  • Stayed: December 2015, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with premiereclasse.com - Louvre Hotels Group
Thank Goanites
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Céline M, Direction at Premiere Classe Saumur, responded to this reviewResponded 24 January 2016
Google Translation

Monsieur,
Merci d'avoir donné votre avis. Nous sommes ravis de constater que vous avez apprécié notre accueil et la propreté de l'hôtel.
Bien cordialement

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 21 September 2015

hard to find. tiny tiny room . unhelpful person on reception. very noisy. early morning delivery complete with reversing alarm. was booked in for three nights but couldn't face a second. certainly not family friendly as rooms open out straight onto the outside at all levels

Room Tip: not for the family
  • Stayed: September 2015, travelled with family
    • Value
    • Sleep Quality
    • Service
Thank ckiteley
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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