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Reviewed 12 August 2018 via mobile

Nicely situated apartment hotel in Deauville, about 800m from famous beach, 300m from Hippodrome, close to “centre ville”. Staff mostly friendly, sometimes a bit “french” (cold/formal). Rooms spacious but nit really clean & furniture worn & insufficient. Breakfast absolutely below standard, no (coffee)barservice during the day. Carpets, walls, etc. faded, chipped, worn, etc. Garden neglected / with broken chairs. Spa & pool are OK. Overall: 2 stars in stead of 4.

Date of stay: August 2018
Trip type: Travelled with family
Thank delus01
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 6 August 2018

On the positive side, the front desk staff is very, very friendly, the balcony in the room is nice for enjoying food/drink, the building is lovely on the outside and it is well located for visiting Deauville, Tourgeville and Trouville. Less happy with the room size which was very cramped for the three of us with our son who stayed on the sofa couch. Very little room to move or lay out the luggage. Also would have expected breakfast to be included above 200 Euro/night. Small annoyance that some guests appeared to park in the front 3 spots of the hotel while we were directed to move to street parking. Biggest negative was that the room was dirty. The maid even skipped one day for some unknown reason. But even when she came, the kitchen, bathroom and floors remained a bit dirty. We love Deauville and surrounding area, but will try another hotel next time.

Date of stay: August 2018
  • Trip type: Travelled with family
    • Location
    • Cleanliness
    • Service
Thank Pataud
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 9 June 2018

My wife and I stayed here for 4 nights while attending a conference in Deauville, France. The hotel hospitality was excellent. All of the hotel staff we encountered were professional and friendly. The breakfast was very adequate for us. It had everything we wanted.

Date of stay: June 2018
  • Trip type: Travelled on business
    • Sleep Quality
    • Rooms
    • Service
Thank Don M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jessica_Brizon, Responsable relations clients at La Closerie Deauville Residence Hotel, responded to this reviewResponded 12 July 2018

Dear Madam, dear Sir,

We had the pleasure to receive you in our residence and we are thrilled to read about how much you enjoyed your stay with us and that our facilities greatly met all your expectations.

We pride ourselves in customer service and I would like to thank you for your delighted comment in which you take the time to compliment the entire crew of La Closerie Deauville. My partners and I are very grateful for that.

We hope to host you again really soon in our residences of Deauville.

Sincerely,

Jessica Brizon
Room division manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 11 April 2018

Very good service and very friendly personnel. Nice hotel clean and warm pool room. Before last day the refrigerator was dead and the probleme was quickly resolved. The refrigerator was replaced. It is a very good service. The hotel is near to beaches and downtown Deauville.

Room tip: Best views
Date of stay: April 2018
Trip type: Travelled with family
Thank miavlasiu
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 24 August 2017

My wife and I stayed there for 3 nights. On the second day we noticed the door of our room was not locking at all. Anyone could simply walk into the room at any time.
Long story short: we spoke to 4 different people at the front desk over the next 2 days; the issue was fixed only for a few hours then it broke again, twice!!!
Two of the people we interact with were genuinely concerned and apologetic about the situation; the other 2 did not seem to care at all.
Asking for a functioning door and a follow up from the Hotel Management is not an option at La Closerie.

Date of stay: July 2017
  • Trip type: Travelled as a couple
    • Location
    • Sleep Quality
    • Service
1  Thank lcbpoc
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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