Your comment surprised us and as we did not understand about what it was, so we did some research.
In fact, we quickly understood that during your stay at Hôtel de France, they addressed you in our Hôtel for a request in May 2017 for a group of cyclists.
To be sure, we asked Hotel de France with which we work regularly and this has indeed been confirmed. All the more so with the same name and at the same date you left about them a very nice comment .
We understand even less this comment, that as your arrival at the Hotel where I was actually present with a receptionist, I informed you that the less capacity of the establishment would not allow us to take your request because we already have theater groups that are present every year in may.
However we have given you a welcome guide and indicated hotels which have higher capacity and could be accommodating you.
So I can say that you have been received with a very professional and courteous welcome.
You will understand our astonishment when reading your comments especially when you speak of "unaccomodating owner".
Moreover, you describe a neighborhood unwelcoming and not at all attractive. Unfortunately for us as for 80 % of the city, these are part of post-war reconstruction with for most actually concrete box buildings.
So I am surprised that if this neighborhood did not suit you, you nevertheless came to solicit us.
To finish and for intormation, in our hôtel, it is not usual to badly receive customers as witnessed by the many opinions left by customers. The reception is one of our strongest points for all the staff of Hôtel Bristol.
Cordially
Yolande Le Roy
Propriétaire de l’Hôtel Bristol