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All reviews the main square nespresso machine great location modern boutique hotel place du capitole heart of the city free soft drinks the hotel staff little touches old city the hotel is perfectly located an excellent hotel quiet room central location spent nights enjoyable stay mini bar
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Reviewed 21 August 2018 via mobile

Located mere steps from buzzing Place du Capitole, this is a lovely boutique hotel. Small but perfectly formed, the hotel doesn't have a lot of common areas (bar and breakfast area), but the staff are friendly and helpful. Views from our room were not much to speak of, but we didn't spend much time in the room, to be fair. Breakfast was an additional €18pp, so we went to Place du Capitole and had a petit dejeuner complet for ~€7 (freshly squeezed juice, croissant, baguette, coffee, jam and butter - the breakfast at Cafe Albert was not great but the one at Brasserie les Arcades was much better).

Stayed: August 2018, travelled as a couple
Thank hackneyart
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Khair O, Directeur général at Le Grand Balcon, responded to this reviewResponded 25 August 2018

Dear Hacknevart,

We would like to take this opportunity to thank you for taking the time to reflect on your stay at Le Grand Balcon Hotel in Toulouse.Guest experience is our priority so we are delighted to read that you enjoyed your stay with us. We are sorry that you were not attracted to the buffet breakfast and its local products, pastries, scrambled eggs, grilled sausages, etc. We will pass your regards onto our team.

We hope to welcome you back to the Grand Balcon very soon.

Best regards,

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Reviewed 11 August 2018 via mobile

Great spot just off Place du Capitole, so in spite of a slightly confusing sat nav, it was easy to find. Rooms are very comfortable (even when sharing with with 2 teenagers on the sofa bed!). Staff attentive and helpful but very unobtrusive. All spoke good English. No parking at the hotel but there is a huge underground car park within 2 mins walk. Cheaper to buy a 24hr ticket through the hotel.

Location means you are spoilt for choice for food, both on the more expensive square and the cheaper streets around it. Definitely make time for an ice cream from Amorato - delicious!

Would definitely stay here again.

Stayed: August 2018, travelled with family
1  Thank Alison R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Khair O, Directeur général at Le Grand Balcon, responded to this reviewResponded 16 August 2018

Dear Alison R,
Thank you for taking the time to share your great experience at the Grand Balcon Hotel.
We are pleased to read that you have appreciated our hotel, the staff and the central location near of all activities and restaurants.
I am glad to share your review with all our staff who are doing their best to make your stay unique.
Looking forward to welcome you back for your next stay in Toulouse.
Best regards,

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 10 August 2018 via mobile

our room was comfortable, elegantly furnished, quiet and with a good mattress. The staff were all extremely friendly and attentive and the location of the hotel is perfect. We will definitely come back again.

Stayed: August 2018, travelled as a couple
Thank Luxury_Traveller_BL
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Khair O, Directeur général at Le Grand Balcon, responded to this reviewResponded 16 August 2018

Dear Luxury_Traveller_BL,
Thank you for taking the time to share your experience at the Grand Balcon Hotel.
It is very pleasant to read that you enjoyed your stay with us. I will not fail to share your compliments so pleasing with the entire team.
I hope to see you again soon in our school.
Regards,

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 24 July 2018 via mobile

This is a last minute booking off Booking.com and it is excellent. The staff are absolutely amazing, very attentive and welcoming

This hotel is in an excellent position in the city.

I have only one issue, the shower! As it is the shower is excellent but as it is a type of wet room something needs to be done to contain the water as it gets everywhere and is going to effect the room shortly.

I’m sure they will have got this problem sorted soon.

BUT do not let this be your deciding issue this is an excellent hotel!!!

This hotel I recommend 100% . I enjoyed the stay and location. The room was bigger that expected of a French hotel. Definitely book this hotel next trip.

Thanks guys.

Stayed: July 2018, travelled with family
1  Thank Gareth H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Khair O, Directeur général at Le Grand Balcon, responded to this reviewResponded 27 July 2018

Dear Gareth H,

Thank you for taking the time to share your experience in the Grand Balcon Hotel.
It is a great pleasure for us to read that you had a wonderful stay with us and that our hotel has met all your expectations.

Regarding the shower of your room, please rest assured that your room was the only one with this system of shower. We will know for your future reservation that this room has not totally conquered you.

I am glad to share your review with all our staff who are doing their best to make your stay memorable.

Looking forward to welcome you back for your next stay in Toulouse.

Best regards,

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Reviewed 23 July 2018

Lovely modern boutique hotel in the center of Toulouse's old city. Very nice modern rooms, though a bit on the small side. (Same with bathrooms). No views, but cheery decor with an aeronautical theme. Terrific buffet breakfast; friendly knowledgeable staff.. Note that downtown Toulouse is not car-friendly -- and is worse than usual at the moment because the streets are cut up with construction. Get careful directions for nearby public parking if you are driving .

Room Tip: In warm weather, avoid the attic room, which doesn't have adequate air conditioning.
  • Stayed: July 2018, travelled as a couple
    • Location
    • Sleep Quality
    • Service
Thank ojaiwanderer
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Khair O, Directeur général at Le Grand Balcon, responded to this reviewResponded 27 July 2018

Dear ojaiwanderer,
We would like to thank you for this nice feedback regarding your stay at the Grand Balcon Hotel.
It is always a pleasure to know that you enjoyed the location and the design of your room, even if it was too small for you.
Do not hesitate to contact us directly if you want to book again!
All the team and I hope to welcome you back soon for your next visit in Toulouse.
Best regards,

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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