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“good deal, prime location”

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Best Western Hotel BeauSejour Lourdes
Ranked #14 of 185 Hotels in Lourdes
Certificate of Excellence
Reviewed 30 July 2017

The Best West Western BeauSejour was a great deal across the street from the train station. A 2 Euro bus fare from the airport to the train station then across the street and you're ready to check-in and start enjoying Lourdes. Nice rooms and very friendly and helpful staff. Will certainly stay here again.

Room Tip: Tell the desk what your needs might be and I'm sure they'll work with you to make it right.
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  • Stayed: July 2017, travelled solo
    • Location
    • Sleep Quality
    • Service
1  Thank harry c
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Pascal M, Directeur général at Best Western Hotel BeauSejour Lourdes, responded to this reviewResponded 13 October 2017

Dear Costumer,

We thank you for choosing Best Western Hotel and we’re glad you enjoyed your stay with us. Reading how much you enjoyed our services is very rewarding for us!

We thank you again for taking the time to leave your comments above and we sincerely look forward to welcome you again.

Best regards,

Best Western Beausejour’s Team

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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10 - 14 of 324 reviews

Reviewed 15 July 2017 via mobile

The rooms are so small it's astounding. The En-Suite was equally as bad. Couldn't wash my legs without being half in and half out the shower!

Good breakfast selection, and very polite staff.

Bar closed at 11pm, had to go next door.

Stayed: July 2017, travelled with friends
3  Thank AndyTydings
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Pascal M, Directeur général at Best Western Hotel BeauSejour Lourdes, responded to this reviewResponded 13 October 2017

Dear costumer,

First, we want to thank you for your feedback. While we wish, you had a better experience, it is from feedbacks like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it’s apparently not the case for you. Specially concerning the room and bathroom sizes, we recently decided around December to enlarge them to have a better satisfaction for our future costumers.

We’re very sorry for the inconvenience it caused. The satisfaction of our guests is a priority. If you give us a chance to come back your trust we will be glad to welcome you again and this time in a bigger room.

All the best,

Best Western Beausejour’s Team

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 6 July 2017 via mobile

The hotel is visible from the train station. We're a family of five and they gave us a nice room that accommodated all of us. The room was quite small but had a strong air conditioner. The hotel is a ten minute walk to the grotto. There are empty of restaurants between the hotel and grooto. Pascal, the General Manager, was very nice and ensured we had a great stay. Ani, a staff member was so sweet and kind that she helped us print our boarding passes. I definitely recommend this hotel to everyon

Stayed: July 2017, travelled with family
Thank Nikko A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 4 July 2017

About 1km out of Lourdes centre which is good for peace and quiet. The car park beside the hotel is free. Reception staff were friendly and spoke English. The room was clean, modern and bright however very small as was the shower room. If you move about too much in the shower your body will turn the shower off (we're not overweight either). There is a small flat screen tv and a room safe. Would stay again despite the room/shower size. Great value. Gave only 4 stars due to size of room and shower. Didn't eat or drink in the hotel.

  • Stayed: May 2017, travelled as a couple
    • Rooms
    • Cleanliness
    • Service
Thank bobby911
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Pascal M, Directeur général at Best Western Hotel BeauSejour Lourdes, responded to this reviewResponded 13 October 2017

Dear costumer,

We thank you for choosing Best Western Hotel and we’re glad you enjoyed your stay with us.

Your comments give us an idea of future improvements we could do regarding our services, specially concerning the room and bathroom sizes which we are actually planning around December to enlarge them to have a better satisfaction for our future customers.

Looking forward to welcome you again,

Best regards,

Best Western Beausejour’s Team

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 2 May 2017 via mobile

The hotel is very nice and very clean. A little far from the sanctuary of Lourdes. The room is tiny, tiny but very clean. Service at the front desk was good when we needed to call a cab back to the airport.

Stayed: April 2017, travelled with family
Thank VIvian S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Best Western Hotel BeauSejour Lourdes

Address: 16 avenue de la Gare, 65100, Lourdes, France
Region: France > Occitanie > Hautes-Pyrenees > Lourdes
Amenities:
Bar / Lounge Business Centre with Internet Access Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Shuttle Bus service Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#5 Romantic Hotel in Lourdes
#13 Family Hotel in Lourdes
Price Range: €48 - €88 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Best Western Hotel BeauSejour Lourdes 3*
Number of rooms: 45
Official Description (provided by the hotel):
BEST WESTERN Beauséjour Hotel, in the heart of the lively centre of Lourdes and a stone’s throw from the holy sanctuaries, is a fine, completely refurbished 18th century mansion.It has 45 cosy, individually-decorated rooms, some of which offer stunning views of the Pyrenees.If you want to relax, you can enjoy the tranquillity of the tree-shaded gardens of BEST WESTERN Beauséjour Hotel, the solarium and the heated outdoor pool. A restaurant, brasserie, boutique with local specialities, Wifi Internet access and free parking are also available, all year round.And, right in front of the hotel, there is a shuttle bus every 20 minutes from Easter to October to take you to the sanctuaries. ... more   less 
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Also Known As:
Best Western Lourdes
Lourdes Best Western

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