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“Dismal and dreary”

Comfort Hotel Gloria
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Comfort Hotel Gloria
Ranked #100 of 186 Hotels in Lourdes
Reviewed 9 October 2008

Where to start with this hotel; it looks fine on the outside, the location is convenient and can be found easily. The foyer looks good also - and thats the end of the good news.

We arrived about 1030 at night and the night porter was surly to the point of rudeness. A small group of pilgrims followed us as the porter pointed in the general direction of the lift, all of us were confused as to what was happening. Eventually we found the lift and helped get the elderly group into the lift and onto the right floor for them. We continued to search out our room in the back of beyond with a howling wind coming through the corridor.

The room (608) was small and poorly equipped and in a state of disrepair. The shower fitting was at knee height with no shower curtain, so basically everything got wet when taking a shower.

The wind was whipping under the door to the room all night.

The following morning the electricity failed an it took over 30 minutes to get the problem sorted - not to bad for us as independent travelers; but for the sick pilgrims this caused a deal of distress.

Breakfast consisted of a small piece of bread, a croissant 1/4 liter of orange (between two), a thin slice of ham and a thin slice of cheese. When asked for more orange juice the answer was initially a short sharp 'Non!' but when asked in French orange juice magically appeared. People were actually taking food of other plates and off plates fo those who had finshed.

This may well have been suitable for sick pilgrims but younger and healthier people may actually need and/or expect a little more form a 3* hotel.

Breakfast did not improve on the second day nor did the attitude.

Check out time was a joke - the room had to be vacated by 0900 - even though breakfast did not finish until 0915; the cleaner kindly turned up to try and get us to vacate the room at 0830! He did not succeed.

Come back Basil Fawlty all is forgiven.

  • Stayed: October 2008, travelled with family
    • Value
    • Location
    • Check-in / front desk
    • Rooms
    • Cleanliness
    • Service
1  Thank dacs
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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2 - 6 of 11 reviews

Reviewed 13 June 2007

Highly recommend this hotel for anyone travelling to Lourdes. I stayed here for four nights in early May this year. The hotel is in a great position, overlooking the river and close to the Sanctuaries.

My room was on the 7th floor, facing the river, with fantastic views from the little balcony. The room was reasonably quiet, given that my visit coincided with the International Military Pilgrimage which probably added a bit of unusual noise and nightlife to Lourdes.

The room itself had twin beds, was well furnished and decorated, and had a modern, very clean, bathroom with shower over the bath.

The hotel, along with many in Lourdes, provides half and full board, but I didn't bother with this so can't comment on the food. Although I did have breakfast and can say that the restaurant area is really beautiful. Breakfast itself, however, was rather overpriced for what was served.

The staff spoke English, and were really helpful.

  • Stayed: May 2007, travelled solo
    • Location
    • Check-in / front desk
    • Rooms
    • Cleanliness
    • Service
3  Thank Germander
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 24 October 2017
Google Translation

Room Tip: Kamers aan de achterzijde hebben een rustige ligging.
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  • Stayed: October 2017, travelled with family
    • Location
    • Cleanliness
    • Service
Thank jeannette v
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 19 April 2016
Google Translation

Room Tip: relaTivement calme malgré tous les jeunes qui fréquentent cet hotel
See more room tips
  • Stayed: April 2016, travelled with friends
    • Location
    • Sleep Quality
    • Service
Thank Alain M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 18 June 2015
Google Translation

  • Stayed: August 2014, travelled with family
    • Location
    • Rooms
    • Service
1  Thank ramirate
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Comfort Hotel Gloria

Address: Quartier Peyramale 3 rue du Calvaire, 65100, Lourdes, France
Region: France > Occitanie > Hautes-Pyrenees > Lourdes
Amenities:
Bar / Lounge Free Parking Restaurant Room Service Wheelchair access
Hotel Style:
Ranked #100 of 186 Hotels in Lourdes
Price Range: €60 - €83 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Comfort Hotel Gloria 3*
Number of rooms: 91
Also Known As:
Comfort Inn Lourdes

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