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“Exceptional Experience.”
Review of Atrium Mondial

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Atrium Mondial
Ranked #26 of 185 Hotels in Lourdes
Certificate of Excellence
Reviewed 14 August 2016

We arrived at this hotel on the evening of 4th August after a long drive from Malaga. The staff could not have been more helpful or friendly making us and our little dog feel welcomed and did everything they could to make our stay a pleasant one especially Gerrard who was on reception when we arrived. It started to rain when we were going out so they supplied us with umbrellas. The triple room was lovely and spacious with a nice balcony and was exceptionally clean with comfortable beds. The double room was a little cramped but again clean with very comfortable beds. Overall I thought it was very good value for money as I had searched the internet before booking and this looked very appealing compared to others and was a central location but up a bit of a hill or steps you could go up from the centre. We were all fit and able so it was no effort at all for us but might be a bit of a problem for someone less fit or disabled. We used the car park at the top of the road and round the corner from the hotel which was free in the evening until 8am next morning and thereafter was 1euro an hour. I would most definitely return as will my daughter who stops off in Lourdes every year on her drive home from Spain. Even she agreed this was the best hotel in Lourdes that she had stayed in.

Room Tip: Triple rooms very spacey and had balcony which would be handy when weather very warm as you could le...
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  • Stayed: August 2016, travelled with family
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    • Service
Thank annesimpson
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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5 - 9 of 84 reviews

Reviewed 2 August 2016 via mobile

Visit Lourdes each year with a large group of young pilgrims.
Atrium Mondial is our base for the week.
Lourdes can be a busy hectic place but the hotel is peaceful place to stay.
The hotel is comfortable and has a very fresh modern style. Some of the rooms are on the small side as are the bathrooms but they are clean, comfortable and excellent showers.
Location is super - it is not too far from main pilgrimage sites but away from noise from cafes and easy access to Lourdes town too, but if mobility is an issue you might prefer to be nearer the sanctuary areas.
Lovely breakfast.
Staff are always helpful and genuinely welcoming.
Highly recommended!

Stayed: July 2016
1  Thank MikeFitzS
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 31 July 2016

We stayed in this hotel for just one night whilst in Lourdes. The hotel rooms are clean, functional and in fitting with the modest price for stay. The bathroom did look as though it had had better days, but it was clean nevertheless. The bar and eating area is very modern and aesthetically pleasing. The one thing that did stand out was how good the service was. Both the girl who greeted us and the gentleman who checked us out were friendly, spoke fantastic english and helped with the smallest request.

  • Stayed: July 2016, travelled as a couple
    • Value
    • Cleanliness
    • Service
1  Thank anna88192014
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 26 July 2016 via mobile

Very good hotel, been here for the past couple of years now in July/August, with a group of people from my archdiocese. Food is getting better every year, rooms are clean and warm (if a little small). Lack of wardrobe space, however the toilets and showers are very good. Friendly staff, would recommend!

Stayed: July 2016, travelled with friends
1  Thank Gemma S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 16 May 2016

We came across this 3* hotel online and it looked much nicer than some of the other 3* & 4* ones available during our last-minute stay in Lourdes. It was off on a quiet, narrow street away from the busyness of this city, yet close enough to everything, and after walking down the busy main streets near midnight, we were so thankful we booked it rather than another! We initially booked paid parking online, but when we arrived, found a spot right beside the front door that was free. We literally booked a double room about 11 pm, arriving prior to midnight, and when we got to our room realized it was 2 beds together (as often the case in Europe). We asked the front desk if they had a double, and they showed us a larger 2-room space on the bottom level but without the balcony they had originally given us, and let us chose. We realized they upgraded our initial room due to the inability to fulfil our online request of a double bed. We opted for the initial room on the upper floor instead. The beds were very comfortable and the room was quiet--we didn't hear anyone else even though the hotel was almost full. The lobby and eating area is bright and modern, with a small library for those wanting to sit elsewhere to read. The staff was apologetic and very kind! We had slept in and the next morning so we missed breakfast (although we weren't planning on eating there). The owner made us cappuccinos and gave us pastries--at no charge! They also held our luggage while we walked into town (5-10 min walk) for a few hours and helped us plan our route upon our return. It is easy walking distance to the main attractions in town. We absolutely appreciated the friendly staff--they went out of their way to be kind and hospitable. If you need to stay in Lourdes, we think this is the perfect place to stay...any closer to the ''marketplace" and the cathedral and it is highly unlikely you will be able to sleep!

Room Tip: Ask for a room on an upper floor and not on the first floor, as those are slightly underground.
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  • Stayed: May 2016, travelled as a couple
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    • Cleanliness
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Thank got2go2cnewthings
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
atriummondial, Gérant at Atrium Mondial, responded to this reviewResponded 22 May 2016

Thank you very much for this wonderful review.
It was a real pleasure to receive you in our establishment.
Our motivation is to satisfy our customers and make sure that they will have a nice stay with us in the hotel.
It is a beautiful compliment for us to read such a nice review like yours .
We hope that we will have the pleasure to see you again in our hotel.

Thanks again.
Best Regards,

Gerard Marraud des Grottes

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Atrium Mondial

Address: 9 rue des Pelerins, 65100, Lourdes, France
Phone Number:
Region: France > Occitanie > Hautes-Pyrenees > Lourdes
Amenities:
Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service
Hotel Style:
Ranked #26 of 185 Hotels in Lourdes
Price Range: €45 - €63 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Atrium Mondial 3*
Number of rooms: 46
Official Description (provided by the hotel):
Located in Lourdes downtown, in a very calm and quiet neighbourhood, and at a six-minute walk to the Sanctuary and the Grotto, Atrium Hotel and its staff are greatly looking forward to welcoming you for your stay.Atrium Hotel has its own private car park and private garage for cars and buses. ... more   less 
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