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“EXCELLENT HOTEL AND LOCATION”

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Hotel des Trois Couronnes
Ranked #11 of 39 Hotels in Carcassonne
Madrid, Spain
Level 5 Contributor
63 reviews
50 hotel reviews
common_n_hotel_reviews_1bd8 53 helpful votes
“EXCELLENT HOTEL AND LOCATION”
Reviewed 12 December 2010

Perfect hotel to visit the medieval city of Carcassonne. Breathtaking views from the restaurant and some of the rooms (more expensive). Rooms are modern, comfortable and well-equipped. Breakfast was just normal but, with such scenery through the panoramic windows, it didn't matter much. Nice staff.

  • Stayed December 2010, travelled as a couple
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Helpful?
Thank MadridWorldTraveller
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Peterborough, United Kingdom
Level 4 Contributor
41 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
Reviewed 16 October 2010

Ideal location for Ville Basse and Citadel. Very well appointed. Pleasant and helpful English-speaking staff. Good sized room with view of Citadel (at extra cost) with king-size bed. Air-Con not controllable in room (on/off only). W.C. Cubicle very small. Lighting could have been better. A full length mirror would have been helpful. Very good food in restaurant, with panoramic views of Citadel.

  • Stayed October 2010, travelled as a couple
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Helpful?
Thank Haletony
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
cork
Level 5 Contributor
52 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
Reviewed 25 July 2010

Stayed for three days last month. Ideally situated for visiting the medieval city. We booked a standard room but on arrival got a cupboard sized room with miniature beds overlooking a dirty yard. Of course we had to pay extra to get a room on the front of hotel with unfurnished balcony looking over river to cite.
When looking for advertised pool, I was told that its under renovation. It must be the longest renovation project in the world 'cos I saw that over last winter on this site it was being 'renovated'!!!?
Didnt eat here under advice from previous reviewers.

  • Stayed July 2010, travelled as a couple
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Helpful?
2 Thank popetteCork
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Surrey
Level 5 Contributor
61 reviews
41 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
Reviewed 24 June 2010

Great location. Good room and view. However .... [1] Advertised swimming pool closed for major renovation, apparently for some months. [2] Advertised terrace restaurant closed [3] Advertised panoramic view restaurant not available for one of two night stay because hotel had booked two coach groups in and locked restuarant to these two groups only. These were primary reasons for choosing this location. Check carefully before you book.

  • Stayed June 2010, travelled as a couple
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    • Location
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    • Rooms
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Helpful?
3 Thank ASC_Surrey
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
FRANCE
Level 1 Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 15 June 2010

We have stayed in this hotel three or four times before and never had a problem. Its location next to the river offering spectacular views of the old city is un-beatable.
However, on our last visit it would appear there have been a few changes , but sadly not for the better.
Our fist disappointment was the room . DO NOT book a standard room they are very small and overlook a tatty courtyard .The bath is almost impossible to enter being squashed between the sink splash-back and the wall .It is totally unsuitable /dangerous for anyone to use unless they are related to Harry Houdini.
The biggest problem by far was the appalling standard of the food in the restaurant .All four meals ordered were unacceptable on each course, meat was either over cooked or bland it gave the impression the meal had been precooked and re-warmed in a microwave., the whole evening was a disaster. Needless to say, we never ate there again during our stay. On previous visits, by contrast ,we have eaten at the restaurant several times and always enjoyed the experience.
We also noticed on our visit this time that the hotel was happy to receive coach trips. ( Two on one evening). The impact of such large numbers of people all arriving/departing at the same time in a relatively small hotel caused considerable disruption to other guests.
It would appear that the hotel is under going refurbishment ,both the bar and the swimming pool were unavailable during our stay .Perhaps our negative dining experience is was due to a change of ownership. The consequent shift in focus having moved from providing what was previously excellent dining for individual guests to accommodating coach parties for one-night stays and providing them communal food more akin to school dinners!! .Apologies to any school dinner ladies

  • Stayed June 2010, travelled with friends
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Helpful?
2 Thank CLBFRANCE
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Hotel des Trois Couronnes

Property: Hotel des Trois Couronnes
Address: 2 rue des 3 Couronnes, 11000 Carcassonne, France
Phone Number:
Region: France > Occitanie > Aude > Carcassonne
Amenities:
Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#6 Luxury Hotel in Carcassonne
Price Range (Based on Average Rates): €
Hotel Class:4 star — Hotel des Trois Couronnes 4*
Number of rooms: 70
Official Description (provided by the hotel):
The hôtel DES TROIS COURONNES*** is ideally located in front of The old City of Carcassonne, at 10 minutes walking from the remparts, and 5 minutes from the town centre.- 69 rooms and 1 suite, 45 with a balcony and a panoramic view of the old city.- Panoramic restaurant on the 4th floor opened all year long- Panoramic Terrasse restaurant on the banks of the river (from april to october)- Private garage and bus park ... more   less 
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Also Known As:
Des Trois Couronnes Carcassonne
Des Trois Couronnes Hotel

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