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“square pillows :(”

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Mercure Versailles Chateau
Ranked #11 of 26 Hotels in Versailles
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506 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (24)
Date | Rating
  • Chinese (Simplified) first
  • Dutch first
  • English first
  • French first
  • German first
  • Indonesian first
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English first
Tipperary, Ireland
Level Contributor
118 reviews
44 hotel reviews
common_n_hotel_reviews_1bd8 61 helpful votes
Reviewed 30 January 2012

No bar or restaurant just a continentsl breakfast served in hotel reception area in am.
Cabin sized bedroom , not even enough room to open a hand luggage sized suitcase on the floor ! Bathroom the size of a cupboard with no bath just a shower , sink and toilet and no room to move in it .
Not the place to stay if you like even a modicum of comfort or space .
But I guess it's cheap and it's clean , might suit students but not for the business traveller .

  • Stayed January 2012
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank EiboNewbury
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Cirencester, United Kingdom
Level Contributor
17 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
Reviewed 14 January 2012

The hotel was used as a base for 4 adults and 2 children (ages 6 & 3) to visit Paris. Hotel is within 10 minutes of RER station (21 minutes to Eiffel Tour). It is also within walking distance, 15 minutes of Versailles itself. There are plenty of bars and restaurants within 10 minutes of hotel and greetings were friendly, and staff helpful, at the two we visited with the children. Parking not great but plenty near by (37 Euros for 40 hours in underground secure park). Good breakfast with plenty of choice, but not cheap. Room for 2 adults and 2 children quite small but adequate. Staff, at hotel, helpful with advice on local area and transport links to Paris. Bathroom slightly tired with seals, on shower door, torn, but overall clean and tidy. Also despite being in the middle of town, very quiet, good nights sleep

  • Stayed January 2012, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank hautchamps
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Whangarei, New Zealand
Level Contributor
16 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
Reviewed 8 January 2012

The hotel was good: peaceful, good decor, professional staff.
The room was small-ish, but that's to be expected. With TV, big shower with properly sized glass to prevent flooding the bathroom. Tea set in the room filled daily.
The breakfast area was large enough with 24-hour tea/coffee station (for a fee). The breakfast itself was the best we had in France so far: a variety of pastries, yoghurts, spreads, a separate BIO station with good variety, and a hot station with scrambled eggs (spices change daily), sausages, and bacon. Tip: if you want eggs, better come 1 hour before breakfast end time - they usually run out after. We made use of the separate tea/hot chocolate/espresso station every breakfast and weren't charged extra for it.

All this was good but for one big problem: we stayed 4 nights and they did not change the sheets once!! We noticed because I accidently left a lipstick stain the first night we were there. The last night we came to what we thought were clean sheets only to find out in the morning that they simply flipped them...
We should've mentioned it to reception, but every morning we had that hope that they would change it today. And in the evening, after a full day of walking around Paris we did not feel like waiting for housekeeping to change them.

In general, we still didn't mind staying in this hotel (you don't change sheets at home every day, do you?) as it was a decent and inexpensive base for exploring Paris over New Year's. Same level hotels were much more expensive than this hotel + train tickets to and from Paris. Paris centre is 25 min by train and it places you within minutes of Eiffel Tower, Louvre, Invalides, etc. Very convenient.

This hotel is 10 min walk from Versailles Chateau station with suitcases and 5 min without. Don't even hope for a taxi: I tried to get one on New Year's night coming back from Paris. I sat down in the taxi and, even after promising a double fare, I was manhandled out. I am pregnant and the taxi driver knew it.

So overall, I would recommend a stay in this hotel, but if you're staying for a longer period, ask reception to change sheets. Don't hope for the best.

Tip on booking: booking.com listed the rate with breakfast not included. The hotel website listed the same price but with breakfast and a nice "explore Versailles" package. It's worth booking through the hotel website.

  • Stayed December 2011, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank katialady
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

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Additional Information about Mercure Versailles Chateau

Property: Mercure Versailles Chateau
Address: 19 rue Philippe de Dangeau | Angle rue Montbauron, 78000, Versailles, France
Region: France > Ile-de-France > Yvelines > Versailles
Amenities:
Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Room Service
Hotel Style:
Ranked #11 of 26 Hotels in Versailles
Price Range (Based on Average Rates): €
Hotel Class:3 star — Mercure Versailles Chateau 3*
Number of rooms: 60
Official Description (provided by the hotel):
The Mercure Versailles Chateau is located in the heart of Versailles, within easy reach of the three stations that connect to Paris and the airports, and close to the business district, museums and monuments. Offering 60 airconditioned rooms, including 8family rooms (please contact the hotel directly to book one of these) and 3 rooms for guests with limited mobility, the hotel also features a meeting room and an undercover pay car park, subject to availability. Public swimming pool nearby. ... more   less 
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Also Known As:
Mercure Versailles Chateau Hotel Versailles

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