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Grand Hotel du Palais Royal
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Reviews (853)
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All reviewspanoramic suiteconcierge staffperfect locationthe entire staffheart of parismacaroonssteam roomexcellent hotelfive star hotelquiet streetlouvre museumhotel barroom servicedinner reservationsa wonderful stayhighly recommend this hotelside street
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Reviewed 12 February 2018

Amazing small hotel in a great location. Half block away from Metro on a quiet side street. Excellent buffet breakfast included in my room price. On short notice Concierge secured reservations to my favorite restaurants. Small gym but doesn't matter as it didn't get much use during my stay. Had the place to myself including the gorgeously tiled steam room. Will definitely return

  • Stayed: February 2018, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
Thank richardsA8611HI
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
LenaLeGoff, Directeur général at Grand Hotel du Palais Royal, responded to this reviewResponded 15 March 2018

Dear richardsA8611HI,

We are so pleased that the hotel exceeded your expectations ! The location is indeed excellent being close to the main attractions and located in a quiet and intimate street away from the bustle of the city.
I am glad you enjoyed our vaulted steam room and with the recent Parisian cold weather, it is very pleasant !

Thank you for your kind words regarding the help of our concierges and rest assured they have may other suggestions to share with you !
Hoping to have you back soon with us,

Lena Le Goff
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 11 February 2018

Quiet, elegance, sophistication and top notch customer service, look no further than Grand Hotel du Palais Royal. The staff is the key to the success of the warmth and comfort that the hotel provides. The location is fantastic.
Close to Louvre, top notch designer shopping, and antique browsing. When we return to Paris for our next valentine's day trip - this will be our go to hotel!

Stayed: February 2018
Thank Andrew D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
LenaLeGoff, Directeur général at Grand Hotel du Palais Royal, responded to this reviewResponded 15 March 2018

Dear Andrew D,

Thank you for your lovely feedback !
Quiet, elegance, sophistication…are indeed the words that describe perfectly our property !
I am thrilled that the team made you feel welcome. It will be a great pleasure to welcome you back for your next Valentine’s visit to the most romantic city in the world !

Kind Regards,

Lena Le Goff
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 9 February 2018 via mobile

No space, no view, no internet... Location is nice, close to Opera.
One staying is more then enough, for sure not coming back even staff were friendly, helpful and caring, a real compliment for this place.

Stayed: January 2018, travelled on business
Thank Ana Š
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
LenaLeGoff, Directeur général at Grand Hotel du Palais Royal, responded to this reviewResponded 15 March 2018

Dear Ana S,

Thank you for your positive feedback regarding our team,

We would really like to investigate further regarding your other comments, however we have troubles finding your reservation. If I may suggest you to contact Suzanne, our Guest Experience Supervisor at s.podgorski@ghprparis.com and she will be in contact with you personally to discuss about it.
Hoping to hearing from you as we do truly care about your experience.

Best Regards,

Lena Le Goff
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 8 February 2018

Excellent hotel.

Excellent location.

Excellent service.

We stayed at the Palais Royal for 3 nights late January and were not disappointed. This is a magnificent hotel with great restaurants in the vicinity. Just ask the concierge for help and they will fulfil your wishes promptly. We were upgraded and the deluxe room was very big by Parisian standards with a huge bathroom. This was our 7th visit to this magnificent town and we had our questions concerning the location but there was nothing to worry about. The hotel has a splendid location for a walk to many of the attractions in Paris.
Go there, you will not be disappointed.

  • Stayed: January 2018, travelled as a couple
    • Value
    • Rooms
    • Service
Thank Kreuz
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
LenaLeGoff, Directeur général at Grand Hotel du Palais Royal, responded to this reviewResponded 15 March 2018

Dear Kreuz,

Thank you SO MUCH for all the excellent points you gave us !

We are thrilled that you enjoyed your stay and that the help of our concierges made you discover some wonderful places!
Our Deluxe rooms are indeed spacious and include a very relaxing bathroom ! We are very happy you could enjoy this upgrade.

We hope to welcome you for your 8th visit to the City of Lights,

Lena Le Goff
General Manager

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Reviewed 7 February 2018

My wife and I went to Paris for her birthday. We chose the hotel after doing research on several of the hotels which met our needs. We chose this one because of the location. The entire staff helped to make this a most memorable trip thru their recommendations, assistance, and friendliness. Their caring attitude complimented the beautiful hotel perfectly. Any request which we had was taken care of promtly and cheerfully. It was like having your own personal staff at your beck and call. Thank you Suzanne and the entire staff!

  • Stayed: February 2018, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
Thank Phillip W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
LenaLeGoff, Directeur général at Grand Hotel du Palais Royal, responded to this reviewResponded 15 March 2018

Dear Philip W,

Thank you for your magical feedback !

I am sincerely thrilled that you had a wonderful experience while staying with us and that the entire team could meet your needs and take part to your Parisian delight.
I know that Suzanne was very pleased to assist you during your stay and we all cannot wait to welcome you back next year !

Sincerely,

Lena Le Goff
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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