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Savings alert! 13% below average rates

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Reviews (2,858)
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Reviewed 8 June 2018 via mobile

We enjoyed our stay at the newly renovated Hotel. The tall building allows you to have great views with rooms facing the Eifel Tower. The standard guest room size is on the smaller side, typical for Paris, but it comes with all you need for a modern and comfortable stay.
The breakfast buffet has different stations with excellent food and friendly service.
Location wise it’s close to Champs Elysees but not in walking distance. There are plenty of local Restaurants just a few steps from the Hotel which we enjoyed at night.

Stayed: April 2018, travelled with family
Thank AroundTheWorld1919
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Michel M, Directeur général at Hyatt Regency Paris Etoile, responded to this reviewResponded 8 June 2018

Thank you for having taken the time to comment on your recent stay. We are delighted to hear you enjoyed the hotel, its situation and services.

We look forward to welcoming you back in a not too distant future,
A bientôt !

With best regards
Michel Morauw
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 7 June 2018 via mobile

An fantastic hotel within great location. Easy to reach from the Charles de Gaulle’s airport (LBD Line2 - 28 minutes).
The rooms has being newly renovated and looking great with best technology.
The food is stunning and top quality. The Breakfast is amazing.
The people are awesome.

Can only recommend !

Stayed: June 2018, travelled as a couple
Thank RMchef
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Michel M, Directeur général at Hyatt Regency Paris Etoile, responded to this reviewResponded 8 June 2018

Thank you for your wonderful comment, we are delighted to hear you enjoyed your stay!
We look forward to welcoming you back in a not too distant future,
A bientôt!

With best regards
Michel

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 7 June 2018

The hotel is ok. Nice view of the Eiffel Tower for which we were charged extra. But shockingly we are apparently not allowed to drink our own wine in our hotel room. Requested a corkscrew and was told "we don't do that". Ummm, excuse me?! Our first and last stay in this hotel.

Stayed: June 2018, travelled on business
Thank AuntieEats
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Michel M, Directeur général at Hyatt Regency Paris Etoile, responded to this reviewResponded 8 June 2018

Thank you for having taken the time to comment on your recent stay. Indeed, rooms with a view are charged slightly more than rooms without a view.

You are definitely fully allowed to bring your own drinks into the room. However, corkscrews among other items are available in all rooms. You might have experienced a missing corkscrew and there is indeed no excuse for the fact that staff refused to provide such. Be assured that these matters have been raised with the staff concerned in order to avoid such incidents to re-occur.

We sincerely hope these inconveniences will not affect the trust you have shown toward Hyatt Regency Paris Etoile and we would like to reiterate our apologies.

We look forward to welcoming you back soon and have the opportunity of serving you again and show you the standards Hyatt International is known for worldwide.

With best regards

Michel Morauw
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 6 June 2018

hallo is de skybar van dit hotel al open? wil hier graag eens nar toe.
dank u voor het helpen!
hello is the skybar from this hotel open already ?
i like to visit this place verry soon !
thanks for helping best regards ..

Stayed: June 2018, travelled on business
Thank Steve N
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Michel M, Directeur général at Hyatt Regency Paris Etoile, responded to this reviewResponded 8 June 2018

Goedemorgen vanuit Parijs!
Onze nieuwe Windo Bar zal vanaf 1 september 2018 weer open gaan.
Wij hopen u dan daar te mogen ontvangen
Met vriendelijke groet,

Good morning from Paris!
Our newly renovated Windo Bar will be reopening on September 1st 2018
We look forward to welcoming you there,
With best regards

Michel Morauw
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 3 June 2018 via mobile

We spent four nights at this hotel, beginning 27 March. Upon check-in I asked if any upgrades were available and they offered the Regency Floor for an up-charge. Upon arrival at the room we felt it was very warm inside so we set the AC to cool and set out to explore. The Regency Room was unlocked and empty so we grabbed a bottle of water and left to go sight-see. Returning from dinner later in the evening the room was still extremely warm and this stayed the case all four nights of our visit. Reported the AC, they said it would be repaired shortly, second day we were promised repair in the evening, then promised the next day at which I asked for someone to come check the room. The engineer sent said all the rooms were out and it would not be repaired before our departure. Most miserable hotel stay at a Hyatt I’ve ever had. Regency Room staff was delightful, management was terrible and all they offered was a free “dinner” at their cafe and some points. I cannot recommend this property.

Stayed: March 2018, travelled with friends
1  Thank L D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hester S, Executive Assistant at Hyatt Regency Paris Etoile, responded to this reviewResponded 5 June 2018

Thank you for taking the time to share your feedback with us regarding your stay at Hyatt Regency Paris Étoile.

We sincerely apologize for this inconvenience as this is not the quality of service we pride ourselves on. We will share your comments with our Director of Engineering

We do hope to have the pleasure of welcoming you back at the Hyatt Regency Paris Étoile for your future stop-overs to Paris.

With best regards,

Michel Morauw
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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