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“Very Pleasantly Surprised” 5 of 5 bubbles
Review of Novotel Paris Centre Tour Eiffel

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Novotel Paris Centre Tour Eiffel
Ranked #727 of 1,795 Hotels in Paris
Budapest
Level Contributor
21 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
“Very Pleasantly Surprised”
5 of 5 bubbles Reviewed 27 April 2012

I've been a Starwood/Sheraton Gold member since 1993, so almost always stay stick with Westin or Le Meridien. I was on this 3-day trip with my 7-year-old daughter and chose the Novotel Paris Tour Eiffel for a couple of reasons. First its proximity to the Eiffel Tower is fantastic. It's about a 10 minute walk to the base of the Eiffel Tower and only 5 minutes to the nearest Metro. The second reason for going with this Novotel was the swimming pool. In addition to its nicely equipped fitness center this Novotel has a nice indoor swimming pool. It saved us when it rained heavily on our first full day in Paris. Had I been travelling with my other kids they would have appreciated the pool too.

The staff at the Novotel Paris Tour Eiffel was very friendly and helpful. The buffet breakfast was excellent with a variety of choices. I also appreciated the free internet in the rooms and the free wifi in public areas. Also very nice were the computer stations with printers in the various lobbies.

I only paid for a standard room but suspect that I got a larger one. It was a corner room with a bedroom and a small sitting area with pullout sofa. The bathroom had both a tub and separate shower.

I would highly recommend this Novotel for travelers with kids. The pool gives kids a nice break from the hours of walking around that they'll certainly do.

  • Stayed April 2012, travelled with family
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
4 Thank Dennis D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
DenisGauthier, General Manager at Novotel Paris Centre Tour Eiffel, responded to this review, 4 May 2012
Dear Guest,

I’m delighted to hear that you were pleasantly surprised about your stay with us!

I’m glad that you had the chance to use the swimming pool and fitness, free for you as a guest. I would like to thank you on behalf of the staff to have expressed your satisfaction about their service. It is a great compliment!

Thank you so much for recommending Novotel Paris Tour Eiffel. Kids are very welcome as well as we have family rooms, a free breakfast for children, a Kinect and X-Box at their disposal.

I hope we will have the chance to welcome you back again soon.

Sincerely,

Denis Gauthier
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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4,366 reviews from our community

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Rating summary
  • Location
    4 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    3.5 of 5 bubbles
  • Service
    3.5 of 5 bubbles
  • Value
    3.5 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
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Bergen, Norway
Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 bubbles Reviewed 26 April 2012

I stayed on this hotel for one night i april 2012, and I am generally very pleased. Good service, easy access, easy check-in, very central location (5 min walking distance from Eiffel Tower + other attractions). Got a room in 30th floor, and the view towards the Eiffel Tower at night was quite stunning. The room was a little bit "worn out" though (and a little bit overpriced), being a junior suite, but clean and comfortable enough.
Breakfast was very good, and the service outstanding (the staff even let us in for breakfast although we were 15 min late... ). I would definately recommend this hotel for a short stay in Paris.

  • Stayed April 2012, travelled with family
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
2 Thank Ketil T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
DenisGauthier, General Manager at Novotel Paris Centre Tour Eiffel, responded to this review, 28 April 2012
Dear Guest,

It was a pleasure to hear that overall you had a great stay. I’m glad that you enjoyed the amazing view you had from the 30th floor.

Thank you for your feedback about the service you describe as outstanding!
I hope to welcome you back again soon.

Sincerely,

Denis Gauthier
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
UK
Level Contributor
40 reviews
32 hotel reviews
common_n_hotel_reviews_1bd8 36 helpful votes
3 of 5 bubbles Reviewed 23 April 2012

A big hotel, located on banks of the Seine, 5 minutes walk to the Metro.
Rooms are typical Novotel, reasonable size, seperate bath & toilet.
However, my fridge door did not shut and the hairdryer not really working well either. So, although it was fine and was ok as a base there were a few things that could be straightened out.
WiFi was only available in the lobby and not rooms.
Room was quite comfortable overall in terms of the bed, space and chairs and it was quiet.
It's very much a business hotel, lots of rooms so accomodates a lot of conference people.
Breakfast was fine, but due to the amount of people all staying for a conference, the queue was really rather long and seemed somewhat disorganised, they could have done with another person checking people off the list.

Would probably be good for weekends in that it's a reasonable price, and you avoid the conference business.

All staff were very friendly, welcoming and helpful where needed them to be.

Room Tip: Higher floors = better views, the front over looks the Seine although not sure which rooms would hav...
See more room tips
  • Stayed March 2012, travelled on business
    • 4 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
2 Thank uktraveller1982
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
DenisGauthier, General Manager at Novotel Paris Centre Tour Eiffel, responded to this review, 28 April 2012
Dear Guest,

Thank you for providing us feedback regarding your stay in Paris.

I’m disappointed to find that you encountered some technical difficulties in your room. I’ve take note of your remarks and be assured that I will use them in order to improve our services even more.

I will definitely praise my staff for their friendliness. I think this is an essential element in order for you to feel at home and it would be our pleasure to welcome you again.

Yours sincerely,

Denis Gauthier
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KEY LARGO
Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
4 of 5 bubbles Reviewed 23 April 2012

Well located, clean and very friendly personel. I will recomend it

  • Stayed March 2012, travelled with family
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank TERE_ROCIO
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
DenisGauthier, General Manager at Novotel Paris Centre Tour Eiffel, responded to this review, 28 April 2012
Dear Guest,

I’m delighted that you took the time to share with us and other travellers how satisfied you are about your last stay at the Novotel Paris Tour Eiffel. The personnel are glad as well to hear that they made your stay a wonderful one. Thank you so much for recommending the hotel and I hope to see you back again soon in Paris!

Yours sincerely,

Denis Gauthier
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Novotel Paris Centre Tour Eiffel

Property: Novotel Paris Centre Tour Eiffel
Address: 61 quai de Grenelle, 75015 Paris, France
Phone Number:
Region: France > Ile-de-France > Paris
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Children Activities (Kid / Family Friendly) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#367 Luxury Hotel in Paris
Price Range (Based on Average Rates): €€
Hotel Class:4 star — Novotel Paris Centre Tour Eiffel 4*
Number of rooms: 764
Official Description (provided by the hotel):
The Hotel Novotel Paris Centre Tour Eiffel is located in the heart of Paris, opposite the Seine river and a short distance from the Eiffel Tower. It is ideal for business travel, meetings and seminars, as well as for weekends in Paris as a couple or with family. The hotel is situated in the center of Paris close to the Champs-Elysees, the Louvre and Notre-Dame. It has two restaurants, a bar, indoor pool and fitness room. Free WIFI and secure car park available. The hotel offers rooms with views of Paris and the Seine, accommodating families (2 adults and 2 children aged under 16), as well as a Japanese restaurant with a sushi bar. Swim shorts are not allowed in the pool. ... more   less 
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Also Known As:
Novotel Paris Tour Eiffel Hotel Paris
Accor Paris Tour Eiffel
Novotel Eiffel Tower Paris
Novotel Tour Eiffel
Paris Novotel

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