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“Nice and comfortable stay”

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Timhotel Paris XVII Bd Berthier
Ranked #877 of 1,803 Hotels in Paris
Reviewed 19 August 2017 via mobile

The rooms were nice and spacious. The bathroom was clean and had a small bath tub. Housekeeping service was very good. Only issue was with the reception. While checking in after a long flight, we wanted to go to our room as our 5 month old baby was too cranky and tired, but the person at the reception was very rude andtold my husband to listen to all his instructions then only else he will not tell later. This all despite seeing my little one crying his lungs out. The other issue was with the creamer for coffee in te room. When we opened the packet of creamer, there was fungus in it. The creamer was later replaced by the morning shift staff.

Stayed: August 2017, travelled with family
Thank Arpita M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Timhotel B, Premier de réception at Timhotel Paris XVII Bd Berthier, responded to this reviewResponded 20 August 2017

Dear Arpita M,

First of all I would like to thank you for taking the time to share your opinion after your recent stay at the hotel.
I am glad to read that you appreciated our rooms and the cleanliness of the hotel.
Please accept my kindest apologies regarding the inconveniences you faced at your arrival. I think it has been a missunderstanding because our reception staff do not use to behave in this way as you can see also in other feedbacks talking about it but be sure that a follow up has been made in the management team in order to avoid such annoyance to occur again. We assure that the entire team is dedicated to offer the best service for a unique experience.
I stay at your entire disposal for any further assistance you might need.

Kind regards,
Salvatore MANNARA - Front Office Supervisor

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9 - 13 of 1,227 reviews

Reviewed 15 August 2017

Great location opposite metro few stops to centre of Paris. Parking available although a little pricey! Rooms adequate but be aware family rooms are 2 rooms next to each other without a connecting door so not ideal if you have children who are early teens. General area seems a little run down and on a main road. Reception staff kindly warned us to try and not look like tourists as pick pockets around the area.

  • Stayed: August 2017, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
Thank janerZ3148PC
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Timhotel B, Premiere de réception at Timhotel Paris XVII Bd Berthier, responded to this reviewResponded 19 August 2017

Dear JanerZ31448PC,

A big thank you for your warm comments.

We are delighted to read that you had a pleasant time in our hotel. We are delighted to know that the service met your expectations, as it is our core business that motivates us to work to maintain this level.
Be sure we do our best to give you a real Family room for your next stay.

Finally, we hope to have the pleasure of welcoming you again in the near future, in order to make you discover our new renovated rooms.

Best Regards
Laila MOURIDI

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Reviewed 14 August 2017

This was our last hotel on a trip around Europe and Cosmos saved the worst till last.

In the middle of an area of Paris undergoing major construction. Noise not a problem but generally the area is not safe. Our tour guide could not get us off the coach and into the hotel lobby quick enough! The lobby looks inviting enough but beware.

Beyond the lifts there lies a different hotel to the one painted in the lobby. Shabby corridors lead to even shabbier rooms. Hairy builders (probably from the construction sites stay here) smoking openly despite signs to the contrary. The toilet was disgusting and I mean disgusting - no way that has seen any cleaning fluid or even a brush in weeks. The tiling around the bathtub was grubby and mouldy. The walls were dirty, woodwork badly in need of a new coat of paint. Fellow travellers complained of smelly rooms (cats) and tobacco smoke.

Breakfast was a bit of a bun fight - no juice, no bread, no where to sit. A couple of staff ambling around doing a bit of cleaning but obviously not happy at their work.

Just to end the review on a positive note, the young man serving bar was a pleasure and a treasure.

  • Stayed: August 2017, travelled as a couple
    • Value
    • Rooms
    • Service
Thank Susan W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Timhotel B, Premier de réception at Timhotel Paris XVII Bd Berthier, responded to this reviewResponded 20 August 2017

Dear Susan W,

First of all I would like to thank you for taking the time to share a valuable comment of your stay.
Please accept our kindest apologies regarding the inconvenience you faced with your room, be sure that your remarks have been considered by the Management team and be sure that such annoing experiences won't happen againg.
Know that renovation works are planned in our building in order to improve our service quality.
About the area, I understand it could happear like a dangerous one because of constructions, but I assure you we never had problems with our other customers.
I truly hope that we will soon have the opportunity to welcoming you again and have the pleasure to reach your expectations.

Yours sincerely,
Salvatore MANNARA - Front Office Supervisor

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Reviewed 9 August 2017

the hotel is Old but still good. Walking distance to the train station but you need to know a little bit of french language in case you cant figure out how to go to Louvre or other places like champs elysees. Hotel's breakfast is so good and if you leave very early just let the frontdesk know to arrange for packed breakfast.

  • Stayed: September 2016, travelled as a couple
    • Value
    • Sleep Quality
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Thank 693mariaelisac
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Timhotel B, Premier de réception at Timhotel Paris XVII Bd Berthier, responded to this reviewResponded 10 August 2017

Dear 693mariaelisac,

Thank you for taking timo to share your feedback about your last parisian stay in our Timhotel Berthier.
I am proud to read that our staff and breakfast quality respected your expetations and that the hotel's location made easier your displacements in the city.
We hope to welcome you soon in our Timhotel and we stay at your disposal for any other further reservation.

Best regards,
Salvatore MANNARA - Front Office Supervisor

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Reviewed 8 August 2017

Overnight stop over on in Paris to see the sights with friends & family
Two families stopped here for the for the night being nine of us in total.
Perfect place to stay just minutes from the Boulevard Périphérique. Also 5 minutes walk to the underground the Paris Metro. Here you can catch a tube to the city centre.
Hotel was again great, this being our second year here.
Reception very helpful. bedrooms very comfortable and breakfast was lovely being your traditional French continental style.
Underground parking so your car is very safe and secure here.
Would definatly recommend to anyone wishing to travel to Paris.

  • Stayed: August 2017, travelled with family
    • Sleep Quality
    • Rooms
    • Service
Thank Craig D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Timhotel B, Premier de réception at Timhotel Paris XVII Bd Berthier, responded to this reviewResponded 9 August 2017

Dear Craig D,

Thank you for sharing your valuable feedback about your last parisian stay in our Timhotel Paris Berthier.
I am glad to read you really appreciated your stay for the second time with us and that all our teams keep working at the same level as before in order to garantee a good quality service for our customers.
We hope to see you soon again in our Timhotel.

Best regards,
Salvatore MANNARA - Front Office Supervisor

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Timhotel Paris XVII Bd Berthier

Address: 4 boulevard Berthier | 17th Arr., 75017 Paris, France
Region: France > Ile-de-France > Paris > Batignolles-Monceau
Amenities:
Bar / Lounge Business Centre with Internet Access Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Wheelchair access Airport Transportation
Hotel Style:
#105 Best Value Hotel in Paris
Price Range: €64 - €156 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Timhotel Paris XVII Bd Berthier 3*
Number of rooms: 252
Reservation Options:
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Also Known As:
Timhotel Paris Xvii Bd Berthier Hotel Paris
Campanile Hotel Paris
Campanile Paris Berthier

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