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Reviews (449)
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All reviewsbacon and scrambled eggsaround the cornerconvention centerle busrenovated hotelhotel offershonesty barclean roomsmin walkair france busairport shuttleexcellent hotelwell located hotelplenty of hot waterclose proximitythe room was nicestaying at this hotel
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Reviewed 9 June 2018 via mobile

Excellent access to metro to all points in the city. Best location in Paris to get to Roissy for catching those early morning flights. Nice, comfortable rooms. Good restaurants nearby. Good value for the money.

Stayed: May 2018, travelled as a couple
Thank John G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CORINNE P, Hotel Manager at Hotel La Villa des Ternes, responded to this reviewResponded 11 June 2018

Dear Guest,

We wish to thank you for taking the time to share this positive review on Tripadvisor following your trip to Paris! It was a pleasure to welcome you at La Villa des Ternes and we are delighted to learn that your stay in our boutique hotel met your expectations. As you may have noticed we benefit from a great location in a vibrant area, close to all amenities such as shops, restaurants, cafés. And the nearby access to public transportation gives you a range of options to reach our hotel and many places around the city: very convenient for our guests wishing to discover the French capital! We are also delighted that you enjoyed your room, finding it nice and comfortable. We indeed like to ensure our guests have a memorable experience with us and please be assured that your satisfaction is not only rewarding but also a great source of motivation for us. Thank you again!
We do hope to have the pleasure of welcoming you back again soon in our boutique hotel for your next trip to the French capital!
Yours sincerely,

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 4 June 2018

Very god hotel and a very good place in Paris. The room and the breakfast was good. I also liked the air condition which is not always workin g so well in other hotels in Paris. One of the best with the hotel is the how it is situated. close to several Metro lines and the rer A. sveral Bus lines also passes relatively close.

  • Stayed: May 2018, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
Thank larsl0fgren
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CORINNE P, Hotel Manager at Hotel La Villa des Ternes, responded to this reviewResponded 4 June 2018

Dear Guest,

We wish to thank you for taking the time to share such a nice review on Tripadvisor. It was a pleasure to welcome you at La Villa des Ternes for your business trip to Paris and we are delighted to learn that you spent an enjoyable time with us. As you may have noticed, we benefit from a great location in the very heart of Paris and the nearby access to public transportation gives you a range of options to reach our hotel and many places around the city. Moreover, the comfort of our guests is a priority for us and we strive to ensure everyone feels at home while staying with us. This is why we are thrilled to read that you enjoyed your room, as well as the breakfast. Please be assured that your positive feedback makes all our efforts worthwhile. Thank you again!
We do hope to have the pleasure of welcoming you back again soon for your next trip to the City of Light!
Yours sincerely,

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Reviewed 27 May 2018

I have stayed in the hotel already 6 times when participating in congress in Paris. Hotel is comfortable and in excellent location. Small rooms but normal for Paris. Nice touch with a local mobile phone in the room that gives you web access and wifi hotspot + Netflix.

  • Stayed: May 2018, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
Thank Ilan B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CORINNE P, Hotel Manager at Hotel La Villa des Ternes, responded to this reviewResponded 28 May 2018

Dear Guest,

We wish to thank you for taking the time to share this amazing review on Tripadvisor, following your recent stay at La Villa des Ternes
It is always a pleasure to welcome you in our boutique hotel and we are delighted to learn that you enjoy staying with us. A returning guest who writes in such complimentary terms makes all our efforts worthwhile.
You were indeed seduced by our excellent location close to the Palais des Congrès, which is a real asset for our guests attending a congress or a show. It is also very pleasant to learn that you appreciated the comfort of our boutique hotel as well as the free mobile phone available in your room and offering a lot of useful services such as unlimited calls to many international destinations, a private and very high-speed WiFi hotspot, a free access to Netflix… Thank you again for your feedback which is very important as it helps us to ensure that the services and facilities provided are at their best.
We do hope to have the pleasure of welcoming you back again for a seventh time in our boutique hotel!
Yours sincerely

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Reviewed 1 May 2018

I received a warm welcome from the desk person when I arrived. My question about my departure was carefully researched and answered completely. I recommend this hotel .
I could not get the free Netflix to broadcast on the television. That was my only criticism...insignificant for sure.

  • Stayed: April 2018, travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
Thank madaline2018
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Africa G, Resident Manager at Hotel La Villa des Ternes, responded to this reviewResponded 4 May 2018

Dear Guest,

We wish to thank you for taking the time to share this positive review on Tripadvisor, following your stay in our boutique hotel. It was a pleasure to welcome you for your trip to the French capital and we are delighted to discover that your stay with us met your expectations. You indeed enjoyed the dedication of our staff who strive to ensure our guests have an enjoyable time in La Villa des Ternes, and this makes us very pleased.
As we care about our guests, we paid special attention to your remark regarding Netflix and please be assured that we are very sorry for the inconvenience encountered. Thank you again for your feedback which helps us to ensure that the services and facilities we provide are at their best.
We do hope to have the pleasure of welcoming you back again in our boutique hotel for your next trip to the City of Light.
Yours sincerely,

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 24 April 2018

This was my second stay at this hotel. I chose to return for quality of the accommodation, proximity to key locations and previous mostly positive experience.

For the most part, I was not disappointed: on arrival / check-in on Friday, the front desk manager was very welcoming, professional, responsive and friendly. And remained consistently so throughout the weekend. Always greeting visitors with a smile, promptly unlocking the door when I returned late at night, etc.

Similarly, the staff in the dining area were also very polite and professional.

In stark comparison, the staff who took over on Sunday were far less so. The male front desk manager stood out for his barely concealed irritation, surly attitude and open reluctance to respond to the most basic enquiry / request - ie. ‘May I have some ice please?’ (Fortunately, I knew where the ice maker was so went and had helped myself by the time he appeared.)

Worst of all was the barely edible, microwaved scrambled eggs: I gave up trying to eat them after three mouthfuls. Also, given the extra charge for breakfast, a decent range should be offered - ie. at least one fish option for non-red meat eaters (only sausage, bacon, spam, salami were available).

On a positive note, my room, bathroom and amenities were great, and very well maintained / spotless.

  • Stayed: April 2018, travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
Thank Adrienne L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Africa G, Resident Manager at Hotel La Villa des Ternes, responded to this reviewResponded 4 May 2018

Dear Guest,

We wish to thank you for taking the time to share this very nice review on Tripadvisor, following your stay at la Villa des Ternes. It was a pleasure to welcome you in our boutique hotel for this second time and we are delighted to learn that you enjoyed your room and the bathroom, finding them well maintained. The comfort of our guests is indeed a priority for us and all our rooms offer high quality amenities and equipment.
You also appreciated the dedication of our staff in the dining area and during the check-in and this makes us very pleased. Regarding your comment about the front desk staff who took over on Sunday, we are deeply sorry to read that they did not meet your expectations. We also paid special attention to your remark regarding the breakfast (and especially the scrambled eggs) and we are very sorry that you did not enjoy it. Please be assured that we are very concerned about your comments, as they help us to achieve the level of service and quality you would expect from our hotel. We are however very grateful that you ended on a positive note, pointing out your satisfaction regarding your room.
We do hope that we will maintain your trust and confidence and we would be very happy to welcome you back again in our boutique hotel.
Yours sincerely,

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