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All reviewssex shopstim hotelmoulin rouge areared light areagreat hotelroom was spacious and cleanrecommend this hotelde clichyeiffel tower in the distancesacre coeurground floorgreat showerreception staffgood sizebreakfast buffetquiet hotela great stay
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Reviewed 2 June 2017

Wifi very poor - unusable
Receptionists helpless - Very polite but they all provide different answers to my Wifi problem without a satisfactory solution.
Misleading information on room booking cost - Best price given by the receptionis: 180€ whilst the hotel web site shows the room at 153€

  • Stayed: June 2017, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
Review collected in partnership with this hotel
Thank olivierv661
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
4234, Directeur général at Timhotel Opera Blanche Fontaine, responded to this reviewResponded 6 June 2017

Dear Mr Olivier

First of all, thank you very much for choosing our hotel . Also, we would like to sincerely thank you for taking some time to send us your review regarding your time with us.
We are deeply sorry to hear that you always have some inconvenience with the wifi when you stay at the hotel. Please be assured that we will work towards improving this service.
I am personally at your disposal for your next booking with us so as to propose a special discount regarding your inconvenience.
Best regards
Sylvie Caron
Manager

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Reviewed 27 May 2017

The hotel itself was exceptional. The room was large and quite pleasant... I know we were going to be staying near the Moulin Rouge but was surprised by some of the "souvenir" shops around the corner. Seeing Montmartre was wonderful.

Room Tip: large clean room, great staff
  • Stayed: May 2017, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
Thank glennh355
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
4234, Directeur général at Timhotel Opera Blanche Fontaine, responded to this reviewResponded 29 May 2017

Dear Glennh

Thank you so much for your nice review :)
we are really happy to read about your recent stay at the hotel.
Best regards from Paris
Sylvie Caron
Manager

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Reviewed 21 May 2017

This hotel is right near the Moulin Rouge so a great view as you drive up and something great to experience. Rooms are clean and basic. Not up to a four star expectation and service was patchy. Would I stay here again ? Probably not but certainly not the worst hotel experience.

Room Tip: Don't stay in the ground floor front building rooms if you don't want to hear everyone coming and going !
  • Stayed: May 2017, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
Thank Rubyandbilly
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
4234, Direttore at Timhotel Opera Blanche Fontaine, responded to this reviewResponded 22 May 2017

Dear Rubyandbilly
From the Timhotel Opera Blanche Fontaine hotel we would like to thank you your time sharing this kind comments about your stay with us.
It is a pleasure for us to know who enjoyed your stay and you were comfortable with our services and facilities.
I appreciate your loyalty to Timhotel and hope you continue to share pleasant moments with us.
We hope to welcome you in the near future and greet you personally.
Thanks!
Regards
Sylvie Caron
Manager

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Reviewed 13 May 2017

This is a hidden gem very close to the tube station, the Moulin Rouge and Sacre Coeur. We didn't quite know what to expect with it being close to the red light district, but to be honest it didn't bother us at all and its nothing you wouldn't find in most European cities.

So, the positives - We stayed on the first floor and the room was just as advertised on the hotel's website. It was clean and very similar in style to a Premier Inn back in the UK. Breakfast was simple, but adequate. It was included in the price we paid, but I probably wouldn't have paid for it separately if it wasn't included. It's very close to the tube station and the Moulin Rouge (like a 3-minute walk), and there are plenty little restaurants and bars nearby. Head towards the Sacre Coeur for nice little eateries and places to grab a drink in the evening.

The negatives - the cleaner left our room door open one day. Thankfully nothing had been taken, but we did report it to the front desk. The breakfast eggs and bacon were lukewarm, and we're early risers, so I would have thought the food would have still been hot. That's not a show stopper though. You can hear the tubes underground, but it didn't keep us awake at all, but may annoy some. The lift was 'tiny'. You wouldn't be able to fit more than 2 people in it with 1 suitcase.

Overall, would I return? Yes. As someone working in the public sector and dealing with people on a day to day basis a lot, it was hard not to notice little things that could make this hotel great rather than good. However, this is common with a lot of organisations and it just takes a little more time and resource going into the customer service side of things to make vast improvements.

Room Tip: 1st floor room was great, especially as the lift is ridiculously tiny.
  • Stayed: April 2017, travelled as a couple
    • Value
    • Cleanliness
    • Service
Thank sloggenberg
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
4234, Director General at Timhotel Opera Blanche Fontaine, responded to this reviewResponded 17 May 2017

Dear Sloggenberg
Thank you for having taken some of your valuable time to send us your comments; we believe it is only through listening carefully to the comments and suggestions of our guests that we will be able to achieve the constant improvement, guest satisfaction and quality service that we strive for.
It is great to hear that you had an enjoyable stay with us and it is a pleasure for us to know that you were delighted with the hotel facilities and our staff.
We are constantly working on providing our very best services for our guests, and we are glad to see that our attempts are appreciated. However we apologize for the negative items regarding the door left open we will investigate right away and we have also forecast to replace the Chafe and dish for the bacon & eggs.
The entire staff is looking forward to welcome you back again in the near future!
Best care and regards
Sylvie Caron
Manager

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Reviewed 5 May 2017

Fantastic hotel in a great location, you could see the moulin rouge from the front of the hotel! The rooms were very clean and nicely decorated with a very spacious and modern bathroom. Slept very well as the beds were very comfy and the room was quiet despite the busy road not far away. Ideal for a short break or traveling for business, very good value for the location and only a 25 minute walk or £14 taxi ride away from all the major attractions!

  • Stayed: May 2017, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
Thank joannaf792
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Romain B, Responsable réception at Timhotel Opera Blanche Fontaine, responded to this reviewResponded 3 weeks ago

Thank you for taking the time to post this nice comment regarding your stay in our hotel.
It is with great pleasure that we receive the expression of your satisfaction. The satisfaction of our guests is the greatest reward for our team, who works every day to bring you the highest quality of service possible.

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