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Reviews (3,143)
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178 - 183 of 3,143 reviews
Reviewed 23 September 2017 via mobile

The hotel is great place in Paris. The room rate is always in a fair price. Not like other hotel in Paris which having seasonal rate which jump up 3 times to normal rate.
Breakfast also fantastic with croissant.

Stayed: September 2017, travelled on business
Thank PrasertAp
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 22 September 2017

We stayed there for two nights while on a tour. It is luxurious and the staff are friendly, helpful and accommodating. The location is great for touring around the Opera area of Paris and for walking to Sacre Coeur however most of the restaurants in the area are expensive. We would never stay here on our own accord as the pricing are beyond our means but it was nice to experience for a short while.

  • Stayed: September 2017, travelled as a couple
    • Rooms
    • Cleanliness
    • Service
1  Thank Sandra F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
IC-Paris-Le-Grand, General Manager at InterContinental Paris Le Grand, responded to this reviewResponded 10 October 2017

Dear Guest,

Thank you very much for choosing the InterContinental Paris Le Grand for your recent stay in Paris and for taking the time to share your valuable feedbacks.

We are delighted to learn that you enjoyed a great moment in our company and that you appreciated the quality of our services and the location of our establishment, indeed ideal in the heart of Paris and face to beautiful Opera Garnier.

We wish to have the pleasure to welcome you again in the future,

Kind regards,

Christophe Laure
Area General Manager Paris
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 21 September 2017

Gouge in wallpaper, fraying carpet, water stains and chips out of table, mold smell. This booking was made thru Avalon and after showing them the pictures they said they would have the hotel move us. But my traveling companion had already unpacked and didn't want hassle of move for two nights.

Room Tip: Not room 3310
  • Stayed: September 2017, travelled with friends
    • Sleep Quality
    • Cleanliness
    • Service
1  Thank Samantha314
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
IHGService, Guest Relations Manager at InterContinental Paris Le Grand, responded to this reviewResponded 5 October 2017

Hello Samantha314,

Thank you so much for staying with us and for taking the time to write a review about your experience with us. I am sorry to read about the overall condition of the room assigned to you. We constantly strive to provide an environment of comfort and value to our guests, therefore, we are sincerely concerned when we fall short of your expectations. I’d like to contact you privately so we have sent you a private message.

Though I would prefer you had a better experience at our hotel, I would like to thank you for sharing your thoughts. I hope to have the opportunity to serve you again in the future and show you just how much we care about delivering an above average experience.

Sincerely,

Krysllin G
Case Manager
IHGService

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 19 September 2017 via mobile

We had a lovely stay at the Le Grand hotel and it met our expectations of a hotel of this stature. The breakfast is outstanding and definitely worth it. We had at room with an extraordinary view of the opera and our room was spacious and very comfortable.

Stayed: July 2017, travelled as a couple
Thank Carla G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
IC-Paris-Le-Grand, General Manager at InterContinental Paris Le Grand, responded to this reviewResponded 10 October 2017

Dear guest,

It is such a pleasure to read your kind words. Thank you sincerely for choosing to stay at the InterContinental Paris Le Grand hotel and for taking the time to share your experience.

We are glad to see that you had a pleasant moment in our company and enjoyed your room with the magnificent view on the Palais Garnier.

Thank you for highlighting the quality of the breakfast in the Café de la Paix, it will be an honour for me to share your kind words with the team.

Looking forward to welcoming you soon again,
Kind regards,

Christophe Laure
Area General Manager Paris
General Manager

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Reviewed 17 September 2017 via mobile

We booked this hotel without knowing what to expect. We had read trip advisor and some had said nice things but some were a bit disappointed.
We had ihg points so we stayed for free.
We thought it would be "ok" but not up to 4 seasons or other great hotels. We were WRONG!!!!!!!!
This place is top notch. A month before we actually arrived here my wife said-"this concierge team at the Paris Intercontinental rocks". And they did/do. They helped us with arranging private tours, renting a wheelchair, dinner reservations at top restaurants-some of which were very difficult to book. Their follow up was complete and thorough.

When we arrived the room was not ready yet so they gave us complimentary breakfast (which I think retails at around 50 but not sure). The spread was amazing w excellent scrambled eggs, fruit, and assortment of French pastries.

When we did arrive to the room it was small but very clean and up to date. Bathroom was of reasonable size w separate tub and shower.
Everything was clean and up to date. I assume we have the base level room.

It is everything we could ask for at a city hotel (as opposed to beach type resort).

The cleaning team, room service, and front door staff were all top notch. Concierge printed our boarding passes. Top level service second to none. Highly competent.

LOCATION LOCATION LOCATION!!!! This place is directly across the street from the famous opera house, down the road from place vandome, and around the corner from the famous department stores. It is near the louvre and the river.

Have zero reservations when booking this hotel. We had a great weekend.

Stayed: September 2017, travelled as a couple
Thank endboss2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
IC-Paris-Le-Grand, General Manager at InterContinental Paris Le Grand, responded to this reviewResponded 10 October 2017

Dear guest,

What a pleasure to read your nice comments ! We thank you for choosing to stay at the InterContinental Paris Le Grand hotel and for taking the time to write us a review.

We are glad to see that you had a pleasant stay with us and that you enjoyed the quality of service, your room and the location of our hotel, indeed ideally situated next to public transportation and just a few stone's throw away from the Opera house and the Louvre museum as you mentionned.

We will be pleased to share your nice comments with our teams !

We wish to have the opportunity to welcome you again soon,

Sincerely yours,

Christophe Laure
Area General Manager Paris
General Manager IC Paris Le Grand

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