We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
The latest reviews. The lowest prices. The perfect place to shop for hotels.

“Very noisy suite! Worst hotel experience!” 1 of 5 bubbles
Review of La Maison Champs Elysees

Best prices for -
Check In dd/mm/yyyy Check Out dd/mm/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 7 more sites!
La Maison Champs Elysees
Ranked #350 of 1,795 Hotels in Paris
Certificate of Excellence
bcn
Level Contributor
30 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
“Very noisy suite! Worst hotel experience!”
1 of 5 bubbles Reviewed 4 October 2011

We stayed in room 211 this october for the fashion week as the hotel is very good located. The junior suite was on the first floor with windows giving to the terrace where the hotel restaurant and bar is located. It was extremely noisy until 1am with people shouting, laughing and talking. The windows isolation was so poor that we can follow the conversations even the plugs in our ears! This a problem i'm sure the hotel is awared of: the terrace and the suite are not compatible, so if both are open it's because the management or propertie doesn't care about the customer and only cares about money!


Also when the bar was closed you can here a lot of noise coming from what we imagine was a technical or staff room nearby our suite. You can also hear music and shower from other rooms and the elevator... All in all an orgy of disturbing noises that made sleeping impossible even with earplugs (wich i don't usually use) Overall we where not allowed to sleep more than 5 hours. We will never go back to this hotel as this is no accident, they should know this problem and if they don't solve it is because they are more interested in money than in clients satisfaccion wich is not tolerable for a 4 stars boutique hotel.

  • Stayed October 2011, travelled as a couple
    • 1 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 1 of 5 bubbles
      Sleep Quality
    • 1 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
6 Thank jordi2424
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
lamaisonc085, Directeur général at La Maison Champs Elysees, responded to this review, 17 October 2011
Thank you very much for taking the time to review your recent stay. I am disappointed to read about your bad experience in our hotel. It's true that room 211 is overlooking the terrace. The bar is located inside with the restaurant. It's true also that during fashion week period, weather was so good that people enjoyed staying outside on the terrace to benefit from last moments of Summertime. We do apologize for the inconvenience, as we constantly aim to satisfy all our guests. If you're in Paris again, we would be more than happy to welcome you again.
SIncerely yours,
Hugues Godard
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Write a Review

479 reviews from our community

Traveller rating
    264
    136
    47
    11
    21
See reviews for
65
237
15
79
Rating summary
  • Location
    5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (51)
Date | Rating
  • Chinese (Simplified) first
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Korean first
  • Norwegian first
  • Portuguese first
  • Russian first
  • Spanish first
  • Turkish first
  • Any
English first
Sydney, Australia
Level Contributor
33 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
4 of 5 bubbles Reviewed 3 October 2011

I spent 5 nights in this hotel in August. The hotel has been recently renovated and i had some concerns after reading some previous reviews.

I am happy to say i was not disappointed with our room (Superior room). Rooms were quite spacious and it was a blessing being able to use the internet through the TV. Bathroom was quite spacious and shower was great.

Concierge were always helpful when questions were asked.

Hotel is in a great location with designer shops within a easy walk. Champ Elyees is only a few minutes walk and the Eifel Tower about 20 minutes.

Would recommend and stay at this hotel again.

Room Tip: Superior room
See more room tips
  • Stayed August 2011, travelled as a couple
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank lloydy64
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Paris, France
1 review
5 of 5 bubbles Reviewed 27 September 2011

I spend many days in August in"La maison Champs Elysée". The hotel is just amazing like a small little castle in Paris with a very trendy parisien renovation . People are so warm that i had the impression to be in private house. every body took care of me from the front office until the GM ,very helpfull and a special mention for Nader the responsable for the bar. My stay was wonderfull...Nadine

  • Stayed August 2011, travelled with friends
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Nadine M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sao Paulo
1 review
common_n_hotel_reviews_1bd8 5 helpful votes
1 of 5 bubbles Reviewed 25 September 2011

The location is very good, the design is even better! But the service is TERRIBLE!
Two actual complaints from my stay:

1. When i checked in, I specifically asked what my daily rate was. I was shown a number which is what appeared on my reservation. When I checked out, I found out that they were charging me DOUBLE for the second and third night. Had i not specifically asked, I might have thought it was a misunderstanding. But I asked! And was lied to. When I explained the situation, I was ignored! and charged the 'double' rate

2. Had breakfast meeting at the restaurant (which is very pleasant!) and as I was leaving, I left at the front desk my notebook, calculator and MONT BLANC pen and politely asked to leave these in my room. Long story short... They never made it to my room, nor does anyone know what happened to them. No one has made any effort to repair the damage.

Unacceptable!

  • Stayed September 2011, travelled on business
    • 1 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 1 of 5 bubbles
      Service
Helpful?
5 Thank franklinmex
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
lamaisonc085, Directeur général at La Maison Champs Elysees, responded to this review, 28 September 2011
Dear guest
We are very surprised by your recent comment. that we do not understand.
I have never heard of your complaint till I read your comment, and cannot figure out you leaving the hotel without trying to talk to me.
Regarding your price issue, Paris is full in September with key events (fashion week...). Hence hotelrooms are quite expensive. Prices differ from one day to another depending on events. I just checked. Your booking confirmation was crystal clear. Prices are mentioned day by day.
Last, you suggested that you left your notebook, calculator and Mont Blanc pen at the front desk and never got them back. Again, you left the hotel without trying to reach me.
Please call me directly (I already left a message at the phone number mentioned in the booking) to clarify this matter. It matters a lot to me as a manager of this hotel.
Thank you very much in advance for your call.
Sincerely yours
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Paris, France
Level Contributor
10 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 bubbles Reviewed 24 September 2011

I was on a business trip last week. I stayed for the first time @ La maison champ Elysees. The crew is Amazing. The G.M. came and say hello at breakfast ( I ask after who was that man) The rooms are beautifully modern and witty, the bathrooms are a dream.
The Table 8, the restaurant is great not only for the food but for the very quiet terrace at the back.
The whole experience was the new French Elegance.I wish I can come to Paris on the business trip more often.

  • Stayed September 2011, travelled on business
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank ismagold
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hotels you might also like...
Travellers also viewed these Paris hotels
Champs-Elysees
Hotel San Regis
Hotel San Regis
#711 of 1,795 in Paris
4.5 of 5 bubbles 262 reviews
Champs-Elysees
Hotel Marignan Champs-Elysees
Champs-Elysees
Hotel de la Tremoille
Hotel de la Tremoille
#531 of 1,795 in Paris
4.5 of 5 bubbles 363 reviews
Show Prices
Show Prices
Show Prices
Champs-Elysees
Residence du Roy Hotel
Residence du Roy Hotel
#609 of 1,795 in Paris
4.0 of 5 bubbles 302 reviews
Champs-Elysees
Hotel Vernet
Hotel Vernet
#367 of 1,795 in Paris
4.5 of 5 bubbles 293 reviews
Champs-Elysees
Melia Royal Alma
Melia Royal Alma
#360 of 1,795 in Paris
4.0 of 5 bubbles 606 reviews
Show Prices
Show Prices
Show Prices

Been to La Maison Champs Elysees? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about La Maison Champs Elysees

Property: La Maison Champs Elysees
Address: 8 rue Jean Goujon, 75008 Paris, France
Region: France > Ile-de-France > Paris > Champs-Elysees
Amenities:
Bar / Lounge Business Centre with Internet Access Free High Speed Internet ( WiFi ) Restaurant Room Service Suites Wheelchair access
Hotel Style:
#119 Business Hotel in Paris
#211 Luxury Hotel in Paris
#235 Family Hotel in Paris
#304 Romantic Hotel in Paris
Price Range (Based on Average Rates): €€€
Hotel Class:5 star — La Maison Champs Elysees 5*
Number of rooms: 57
Official Description (provided by the hotel):
La Maison Champs ELysées, a brand new hotel.Today, discovering No. 8 rue Jean Goujon is a unique experience in an unexpected place that combines generosity, poetry, luxury and lightness, pleasure and an offbeat vision. You set off on a journey within a journey, as in a film. Camera! Action!Discover 57 rooms and suites, very peaceful, among which 17 have been designed by Maison Martin Margiela, famous French designer house. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Expedia, Hotels.com and Agoda so you can book your La Maison Champs Elysees reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
La Maison Champs Elysees Hotel Paris
Accor Champs Elysees Paris
Sofitel Paris
Paris Sofitel

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing