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Traveller rating
3,363
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651
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122
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All reviews notre dame great location metro station executive room pompidou centre central location sofa bed walking distance cdg airport modern hotel rer b family room lots of restaurants mini bar around the corner latin quarter croissants
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Reviewed 19 November 2022

Great hotel, excelent staff, especially Paulo that helped us a lot with the tour around the city. Always concerned if we were ok and giving us great tips.
I recomend Novotel is very central and sorounded of great restaurants. We loved to be there and our kids too.

Date of stay: November 2022
1  Thank Marta M
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Benjamin Guiffard, Service clients/Réception at Novotel Paris Les Halles, responded to this reviewResponded 3 December 2022

Dear Marta,
Thank you for taking the time to share your recent experience with us.
It was a real pleasure to welcome you in your Parisian home and we're glad to read that you've enjoyed the location, the hotel and its staff.
I'll gladly share your feedback with Paulo who'll be thrilled !
We hope to have the pleasure to welcome you again shortly.

Sincerely

Benjamin Guiffard
Guest Relation Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 18 November 2022 via mobile

“personable and professional staff, great location and first-class facilities, the perfect short city break in a great hotel facility in the most wonderful of cities”

I am a regular visitor to Paris and have stayed at many and varied established hotels and apartments but les Halles Paris Novotel will definitely be added to my preferential list for future visits.

Room tip: No taxi required - Gare du Nord - RER - Les Halles (3 minutes) - 2 minute walk to reception.!!
Date of stay: November 2022
Trip type: Travelled as a couple
1  Thank Declan M
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Benjamin Guiffard, Service clients/Réception at Novotel Paris Les Halles, responded to this reviewResponded 3 December 2022

Dear Declan,
Thank you for leaving us such a nice feedback.
We're really happy to read that you had a nice stay at the Novotel Paris les Halles.
I'm looking forward for your next visit.

Sincerely

Benjamin Guiffard
Guest Relation Manager

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Reviewed 16 November 2022 via mobile

The hotel is excellent, beautiful and big, amazing service, very good and nice people. Cleaning service at a good level, a very pleasant and comfortable room, just a little cold in the rooms, otherwise perfect!

Date of stay: November 2022
Trip type: Travelled as a couple
Thank 6060aaaa
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Benjamin Guiffard, Service clients/Réception at Novotel Paris Les Halles, responded to this reviewResponded 3 December 2022

Dear Guest,
Thank you for leaving such a nice feedback.
We are happy to read that you've enjoyed the hotel, it's location, staff and rooms.
We're looking forward for your next visit !

Sincerely

Benjamin Guiffard
Guest Relation Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 14 November 2022

This hotel has a great location. You can walk easily to the Louvres and the subway is next door.
The check in was really nice but that is about it that I liked about the place. The room was a good size for Paris but looked little cheap for a 4* Novotel.
What I disliked the most was the breakfast. The choice of food was good but....it was so busy...and people literally were coughing on food, kids touching everything...I just sat there and drunk a coffee just could not get myself to eat anything. They should put all the food away from the main "passage" so not everybody who passes sneeze on it !

Date of stay: October 2022
  • Trip type: Travelled as a couple
    • Value
    • Location
    • Service
Thank lifelight
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Benjamin Guiffard, Service clients/Réception at Novotel Paris Les Halles, responded to this reviewResponded 18 November 2022

Dear Lifelight,
Please accept our sincerest apologies if your stay didn't meet up to your expectations.
We are glad that you've enjoyed the location and our staff at your arrival.
We are however surprised that you didn't like our buffet for breakfast, our guest are usually very pleased with the breakfast we offer in our restaurant.
I've shared your feedback with our F&B Manager in order to improve the points you've raised.
I'd be more than happy if you'd accept to exchange with me on the subject.
You can contact me at the following address : h0785-gr1@accor.com

Sincerely

Benjamin Guiffard
Guest Relation Manager

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Reviewed 13 November 2022

We really enjoyed our four night stay at this hotel. Excellent position for visiting the sites and museums in Paris. Our room was comfortable and quiet. Good breakfast selection. two tips
1) a selection of only four tea bags in the room and no milk so take some tea bags and buy some milk - there is a store a few doors away
2) Only one stop from Gare de Nord (RER B & D) but the metro stop Chatelaine des Halles has at least 20 exits! You want Exit 1. As the escalator reaches street level turn left back on yourself and the entrance to the hotel cannot be seen as it is behind a lift shaft but only about 30m away- door is marked "N Les Halles"

Date of stay: November 2022
    • Location
    • Cleanliness
    • Service
Thank DickL911
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Benjamin Guiffard, Service clients/Réception at Novotel Paris Les Halles, responded to this reviewResponded 3 December 2022

Dear DickL,
Thank you for taking the time to share your recent experience with us.
Your wellness is always our priority and reading your satisfaction is our greatest reward.
We hope to see you again shortly !

Sincerely

Benjamin Guiffard
Guest Relation Manager

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