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“Friendly Staff but Worn”

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Mercure Reims Parc des Expositions
Ranked #26 of 68 Hotels in Reims
Reviewed 18 October 2017

The hotel is convenient to get to and has plenty of free parking. The receptionist was very friendly and helpful, and spoke perfect english. The room is large, but very worn. There are black stains of the walls near the air vents and the carpet and trip are well worn. The receptionist said that the hotel is scheduled for a complete renovation soon, and it could use it.
Other than that the rooms were clean and breakfast and dinner were good.

  • Stayed: September 2017, travelled on business
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    • Rooms
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Thank rr177
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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3 - 7 of 572 reviews

Reviewed 11 October 2017

Easy to find close to the motorway links. The rooms were clean and comfortable with a good range of foods offered for the buffet breakfast. A good quality and efficient hotel, just what you need when traveling..

  • Stayed: September 2017, travelled as a couple
    • Sleep Quality
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Thank John H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 3 October 2017

Great service at check-in, very helpful. I watched as he also helped the couple in front of us—great recommendations of things to do. Rooms and hotel were very clean but a little dated. The room door had a gap under it and the walls were relatively thin, so there’s lots of noise if people around you are active—late check ins or early risers. It appears this hotel is popular with tourist buses as two coaches arrived full of people.

  • Stayed: October 2017, travelled with family
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Review collected in partnership with Accorhotels.com
Thank robertkS4321DV
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 1 October 2017

Hotel very good apart from steps up to bar and restaurant which made it impossible for a wheelchair user to access these facilities.This should have been made clear before the booking was made.perhaps a ramp should be put in.

  • Stayed: September 2017, travelled as a couple
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Review collected in partnership with Accorhotels.com
Thank David L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 30 August 2017

My second visit to this hotel. In a quiet suburb of Reims but a short drive to the centre. Large private car park as well as gardens and lawns. Restaurant overlooks the private swimming pool. Adjacent bus stop with regular service to town centre. Two story hotel with well fitted rooms all with a bathroom with a bath albeit a little small if you are over 6 feet tall. But the highlights of this hotel are the friendly helpful staff and the restaurant. The food and service is a varied and locally inspired menu and changes every day. The reception staff make you very welcome.. If you want to tour the Champagne area of Epernay, Chalon, etc. this is an ideal location. Hope to return again soon.

  • Stayed: August 2017, travelled solo
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Review collected in partnership with Accorhotels.com
1  Thank Brian T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Mercure Reims Parc des Expositions

Address: 2 rue Gabriel Voisin, 51688, Reims, France
Region: France > Grand Est > Marne > Reims
Amenities:
Bar / Lounge Business Centre with Internet Access Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
Ranked #26 of 68 Hotels in Reims
Price Range: €81 - €112 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Mercure Reims Parc des Expositions 3*
Number of rooms: 100
Official Description (provided by the hotel):
100 rooms, located in an office and business area, 5 minutes away from the most famous Champagne brand (Pommery, Veuve Clicquot, Ruinart Taittinger...). Just behind the Exhibition Center, this hotel is ideally situated for your business or family trips. Enjoy our restaurant, bar, terrace and outdoor swimming pool. We are looking forward to welcoming you in our 2.5 ha garden. ... more   less 
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Also Known As:
Mercure Reims Parc Des Expositions Hotel Reims

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