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Reviews (263)
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2 - 7 of 263 reviews
Reviewed 8 May 2017 via mobile

Stayed at short notice as previous hotels restaurant got closed and on a Sunday before a public holiday in France dining out can be a challenge. Pleasant service, budget as to be expected. No curtains but eventually found the roller shutters. Restaurant buffet to be recommended

Stayed: May 2017, travelled with friends
Thank Neil P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
pascal M, Responsable réception at Campanile Blois Nord, responded to this reviewResponded 3 July 2017

Good morning,
Thank you for your opinion, it's a pleasure of satisfy you.
We are very glad to receive you.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 24 April 2016

I don't recommend this hotel to anyone. This was probably the worst service I've ever seen in an'hotel. I was hosted in here by work issues, but when we went to do the check-out, the ATM service didn't work, the hostess couldn't speak english. We "were invited" to go to the cash maschine with our taxi waiting outside. Our invoices weren't okay, they didn't putt our meals in the correct guest accounts.
After we refuse to pay by check or in cash because the hostess couldn't give us a payment prouf/or invoice, the hostess told us that they could stay with our credit card numbers with her commitment that they would send us the invoices by e-mail. After someone sent an email informing that wasn't possible to do do payment for all the accounts and that we were responsable to provide a valid method.
1. First we were there to pay if that wasn't the incompetence of the guest service/reception
2. None could speak english
3. The total of our rooms wasn't right
4. The ATM service didn't work and they weren't able to provides us a valid solution to do the payment
5. Without receiving a payment proof none in is perfect mind will pass a check our pay in cash with this type of service
6. we were available to provide our credit card number to allow that would call for the banks directly to do the payment
7. We paid a huge amount for the taxi, an noone is considering to refund us and it was the hotel fault
8. Once they couldn't do the payment directly from our banks they say that we are responsable to arrange the payment and they even don't try to propose a solution like providing a bank reference to make a transference..?!?

Honestly after all this problems treating the guests as they were criminals facing such huge incompetence it is not conceivable.

  • Stayed: April 2016, travelled on business
    • Value
    • Cleanliness
    • Service
Thank Lúcia C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 22 September 2015

We stayed here for one night on our way south and were very satisfied with the hotel - contrary to some other reviews we thought the rooms were a good size compared to some of the other budget chains, and all the facilities were perfectly OK. But the impressive aspect was the response I got when I emailed over a week later to ask whether I had left my jacket there - a very quick and friendly response let me know that the jacket had been found, and when I asked whether it could be posted to me this also happened very quickly, with lots of feedback on the cost and when exactly it was posted. It has just arrived safely in a big cardboard box - thanks very much!

Stayed: September 2015, travelled as a couple
Thank trev01bucks
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
pascal M, Responsable réception at Campanile Blois Nord, responded to this reviewResponded 25 September 2015

Hello

Thank you very much for your comments
We try to satisfy our customers so that their stay is pleasant with an effective service

see you soon

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 27 August 2015

This hotel was easy to find on northern edge of Blois, close to large E.Leclerc, but otherwise a quiet area. Comfortable room, and clean. Good range of food for evening meal and breakfast. Staff friendly and helpful.

  • Stayed: August 2015, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Campanile.com - Louvre Hotels Group
Thank Robert R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
pascal M, Responsable réception at Campanile Blois Nord, responded to this reviewResponded 1 September 2015
Google Translation

Bonjour,
Nous vous remercions d'avoir pris le temps de nous donner votre avis sur notre établissement. Nous sommes très heureux de vous savoir satisfait de votre séjour dans notre région.
Au plaisir de vous recevoir de nouveau.
Cordialement.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 7 June 2015

Really appreciated the late night telephone assistance. A big thank you to the staff member concerned. The automated key pick up worked. There was loads of hot water and breakfast next day was perfect. Right up to the standard we expect from Campanile.

Stayed: June 2015, travelled as a couple
Review collected in partnership with Campanile.com - Louvre Hotels Group
Thank Jenny P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
pascal M, Directeur général at Campanile Blois Nord, responded to this reviewResponded 10 June 2015

First of all we would like to thank you about your comment.

It was a pleasure to welcome you in our hotel and we hope that we will be verry glad to welcome you again during your next stop.

Best Regards,

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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