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Reviewed 11 March 2019 via mobile

Apart from reception staff being confused about how many of us were staying (it was 6 the first night and one the second) our stay was good.
Room was a bit on the small side but very clean. Breakfast was good but could be upgraded with more hot options.
When checking out I asked to pay for the 7 rooms over the 2 nights. I was told this had been done but only night one was charged for. Eventually I was understood and then charged for 2 rooms for the person staying a second night despite paying for him earlier !
I was given a refund but when my mate checked out on day 2 he was asked to pay for 7 rooms !

Date of stay: March 2019
Trip type: Travelled with friends
Thank Malcolm P
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
juhel, Directeur général at Ibis Styles Rennes Centre Gare Nord, responded to this reviewResponded 19 March 2019

many thanks for your return on trip advisor and we apologise for these problems at your arrival.
We currently have new staff that are in training and we will ensure that such a concern does not happen again
We hope to receive you again

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 31 January 2019

Super location. This hotel is only 30 meter walk from the Rennes Train station. The Breakfast staff was extremely friendly and helpful. The Saturday Market is a must if you are there on the weekend. one and half hours away is Mont Saint Michel !

Date of stay: January 2019
  • Trip type: Travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Accorhotels.com
Thank bill403
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
juhel, Directeur général at Ibis Styles Rennes Centre Gare Nord, responded to this reviewResponded 1 February 2019

Thank you very much for your remark, we hope welcoming you soon

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 28 November 2018 via mobile

Rooms are functional and basic. Breakfast is reasonable good, standard self service, selection of cereals and cold meats,etc. staff are helpful. Close to the train station and town centre. Some good restaurant close by

Date of stay: November 2018
Trip type: Travelled on business
Thank 138barneym
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Reviewed 6 November 2018 via mobile

Good location close to main station, quite modern rooms, even though small the bed was large and cosy. As I was on my own I did not mind the see through door to the bathroom. Only clear indication of a budget hotel was the breakfast with little choice and few fresh things, but if ham, toast and croissant will do and you don’t mind the canteen like atmosphere I can recommend
this Hotel.

Date of stay: November 2018
Trip type: Travelled on business
Thank petero251966
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
juhel, Directeur général at Ibis Styles Rennes Centre Gare Nord, responded to this reviewResponded 15 November 2018

many thanks for your return, hoping welcoming you soon at IBIS STYLES RENNES CENTRE GARE NORD

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Reviewed 8 October 2018

We stayed, as a couple, at this Hotel Saturday night 6th October. From when we walked in till we left, the Staff were so courteous & helpful and very friendly. In the reception area you could help yourself to Tea / Coffee whenever, the breakfast in the morning served from 5am to 11am was Amazing, dont let people put you off by saying it wasn't enough, as there was so much choice, eggs, ham cheese, croissants, fruit, cereals fresh orange juice etc e, & everything so clean.
We had on site safe parking too, which was 13 euros for 24 hours.
We were a bit apprehensive at first, as we had read reviews about the small rooms, but, ours was so nice, large, clean, huge bed, TV etc BUT - Ibis Styles - please can you explain to me the reasoning for the GLASS see thru bathroom door, which had a 2 inch gap, and doesn,t close. Why would i want to lie on my bed, and watch the person I was with, sitting on the toilet? You can't even turn the light off in there, as its all the one switch, for room etc. Thank goodness we had Toilets outside our room , by the bar, that we could use, to have some Privacy.. so Lovely Hotel, but no brownie points for see thru Bathroom doors, Sorry.

Room tip: We were on the ground floor, and could not hear any noise.
Date of stay: October 2018
  • Trip type: Travelled as a couple
    • Value
    • Cleanliness
    • Service
Thank susanjerf
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
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