We started to book our month long visit to France 8 months earlier. While booking our reservation, inadvertently clicked on the prepaid for May 2018. This was an error and I immediately contacted support. They said I needed to call hotel directly, which I did. It was 1:30 in the morning in France, and no answer. So I sent an email stating the issue. I stated that I made the reservation in error and this email is 7 minutes later than I made the reservations. 24 hours later, no response. I called the hotel and the young woman said I needed to speak to manager, who wasn't in. So I sent another email, again explaining the issue. I called central reservations and they said I had to call hotel immediately. Finally more than 48 hours after my error, I received a response. Too bad, so sad. The reservation cannot be canceled or modified? Seriously? They don't allow for an error that one caught immediately. We are now out $1000 or more. Very very disappointed.
- Official Description (provided by the hotel):
- Directly connected to the thalassotherapy centre, the Novotel Thalassa Dinard is a 3 star hotel in a stunning location, featuring comfortable and spacious rooms with sea views. During your thalasso break in Brittany, 12 km from Saint Malo, try our restaurants, La Goelette, serving health-conscious cuisine, and La Fregate, serving French cuisine. The centre offers a range of fitness and well-being treatments with a sauna, hammam and indoor heated swimming pool. Private undercover parking. ... more less
- Reservation Options:
- TripAdvisor is proud to partner with Expedia, Ebookers, Hotels.com, Booking.com, 5viajes2012 S.L. and HotelQuickly so you can book your Novotel Thalassa Dinard reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
- Also Known As:
- Novotel Dinard
- Dinard Novotel