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Traveller rating
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All reviews tea tray hour reception safe parking an overnight stay stop centre france desk motorway
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1 - 6 of 677 reviews
Reviewed 8 February 2020 via mobile

Quite simply if you are realistic with your expectations then this place is absolutely spot on. Not far off the motorway, secure gated parking, 24 hour reception and clean and comfortable. For the price you pay, this is a superb mid France stopover.

Date of stay: February 2020
Trip type: Travelled as a couple
Thank alexgZ6870LN
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hotel-cmanager, Virginie MALLERET, General Manager at Hotel Clermont Estaing, responded to this reviewResponded 10 February 2020

Dear Alex,
Thanks for posting such positive feedback on your time at Clermont Estaing, Clermont-Ferrand.

We are so glad to hear that you enjoyed your stay with us! We hope your next stay is just around the corner.

With very best wishes,

Virginie MALLERET, General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 27 January 2020

The room is very clean because this hotel have only two years and the room is big as the bed king size and the breakfast served early on Morning with ham and cheese and jam and fresh bread coffee and tea

Date of stay: January 2020
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with premiereclasse.com - Louvre Hotels Group
3  Thank laurence15600
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hotel-cmanager, Virginie MALLERET, General Manager at Hotel Clermont Estaing, responded to this reviewResponded 28 January 2020

Dear Laurence,
Thank you for sharing your kind feedback.

We are thrilled that we were able to meet all of your expectations, from your comfortable room and bedding to the wide variety of options featured on our breakfast buffet. Your positive feedback inspires us to constantly uphold our high standards.
Please note that our hotel has been open for 9 years.

We hope to welcome you back in the future.
With very best wishes,

Virginie MALLERET, General Manager

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Reviewed 22 January 2020

Excellent location, not far from the airport, close to trainstation and local farmersmarket. Friendly and adequate staff at the reception desk. Room well equipped with tea tray and desk. Bed excellent

Date of stay: January 2020
  • Trip type: Travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
Thank jvries157695
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hotel-cmanager, Virginie MALLERET, General Manager at Hotel Clermont Estaing, responded to this reviewResponded 23 January 2020

Dear Guest,
Thank you very much for your positive feedback.

We work hard for every guest to feel welcomed and satisfied, and this feedback will inspire the team to keep up the good work. We are delighted that you had such a pleasant experience, and thank you for your detailed comments about our location and amenities as well as our high standards of service.

We look forward to the pleasure of seeing you again.
With very best wishes,

Virginie MALLERET, General Manager

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Reviewed 5 October 2019

I stayed at hotel Clermont for a business trip in September and it was perfect a short walk to the meeting venue, we found some very good restaurants in the area, close to the rugby stadium and a short taxi to the airport.

Date of stay: September 2019
  • Trip type: Travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
Thank JJS917
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hotel-cmanager, Virginie MALLERET, General Manager at Hotel Clermont Estaing, responded to this reviewResponded 7 October 2019

Dear Guest,
It's rewarding to read your positive feedback about your recent stay.

Our hotel aims to provide a truly unique experience, and we are delighted that we were able to meet your expectations. Your positive feedback inspires us to continue upholding our high standards.

We look forward to welcoming you back.
Best wishes,

Virginie MALLERET, General Manager

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Reviewed 13 July 2019 via mobile

The staff was friendly. The parking was easy. My husband thought the bed was too hard. I thought it was acceptable. Although the room was small, with the shelves, we had enough space for our belongings. The breakfast was good. Our only problem is the lack of outlets: two in the room, both on the same side of the room and one in the bathroom. A double bed should have an outlet on each side.

Date of stay: July 2019
Trip type: Travelled as a couple
Thank lllaura8
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hotel-cmanager, Virginie MALLERET, General Manager at Hotel Clermont Estaing, responded to this reviewResponded 15 July 2019

Dear Guest,
Thanks for leaving a review of your recent stay in our hotel.

We are happy to know that you received such courteous service during your visit.

As it relates to the power outlets, rest assured that we have noted your suggestion and will be taking it into consideration.

The comfort and well-being of our guests is of the utmost importance to us and we are truly happy to hear that your stay with us was satisfactory.

We hope to see you again in the future. Kind regards,

Virginie MALLERET, General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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