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1 - 6 of 1,519 reviews
Reviewed 17 February 2020 via mobile

I stayed for one night in the Novotel whilst travelling through with a colleague. We did not get chance to use the full facilities as we arrived late and departed early, but from what I saw, the facilities looked good. Staff friendly and food and drink was all nice. Rooms felt a little dated, but were clean and comfortable.

Date of stay: February 2020
Trip type: Travelled on business
1  Thank Toggle21
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
delphine Giraud -Levadoux, Directeur général at Novotel Clermont Ferrand, responded to this reviewResponded 17 May 2020

Dear Guest
Thank you for your very positive feedback following your stay in our Novotel in Clermont-Ferrand.
We are happy that the welcome and the service offered to you allow you to have an excellent stay with us.
It is with great pleasure that we will receive you during a next stopover in Auvergne.

Warmly

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 3 January 2020

The hotel is very nice and quiet. The bedroom was very comfortable. The dinner at the restaurant was really not good ! The breakfast is verry good but you have to make an effort for the dinner in the evening. It is so sad...

Date of stay: December 2019
  • Trip type: Travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Accorhotels.com
Thank marinecarlier
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 1 January 2020

This hotel is both close to the airport and the motorway and it was this that appealed.

We had a clean comfortable bed but the facilities although adequate were tired and there were even a few holes in the carpet.

The food was fairly good in the evening and the breakfast OK but no more than that.

Date of stay: December 2019
    • Sleep Quality
    • Rooms
    • Service
Thank SERENITE41750
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 18 December 2019 via mobile

Staff were absolutely awesome! Clean hotel and good for a night in transit. The team at the front desk were so lovely and they had free drinks and massages. Breakfast was great and plentiful. Gym was small but did the trick and the small little kids area was perfect for the kids (it’s small but very cute).

Date of stay: December 2019
Trip type: Travelled with family
Thank AUSA_Abroad
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
delphine G, Directeur général at Novotel Clermont Ferrand, responded to this reviewResponded 19 December 2019

Dear Guest,
Thank you for your complimentary comment.
We are delighted that your stay at the Novotel Clermont Ferrand was as high as you expected.
We look forward to welcoming you soon.
Sincerely

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 13 October 2019

As I was catching an early-morning flight to Paris, this hotel proved to be the perfect choice. Close to the airport, with a free shuttle bus ("navette"), the hotel is modern, attractive, and has a very good restaurant. There is a fridge and microwave in the room, as well as a coffee maker (not found in many hotels these days). There was no duvet on the bed, which is always a plus for me. There is a very nice swimming pool on the property as well.

Date of stay: September 2019
    • Location
    • Sleep Quality
    • Service
Thank Tom B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
delphine G, Directeur général at Novotel Clermont Ferrand, responded to this reviewResponded 5 November 2019

Dear guest,

Thank you for taking the time to let us know about your experience at the Novotel Clermont-Ferrand.

We are glad you enjoyed your stay and hope that we will welcome you again.

Sincerely,

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