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Reviewed 21 November 2016 via mobile

Sam from the spa was very accommodating. Great Facilities
Room was excellent and spotlessly clean.
Thank you to the back staff who go unrecognised and do an excellent job of cleaning up after visitors!
Hotel staff very helpful. Facilities great
Restaurant food was great would stay again!

Date of stay: November 2016
Trip type: Travelled solo
Thank Joanne B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GenManManchester, General Manager at Macdonald Manchester Hotel & Spa, responded to this reviewResponded 22 November 2016

Dear Joanne
Thank you for your recent visit to Macdonald Manchester Hotel and for your positive comments about our SPA and Restaurant facilities and naming Sam in particular who will be delighted to receive such recognition. We look forward to welcoming you back in the near future.
Kind Regards
Johan Scheepers


To book our best available rates please contact 0161 272 3200 or general.manchester@macdonald-hotels.co.uk

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Reviewed 20 November 2016 via mobile

On arrival we didnt get much of a welcome and they couldn't find our booking details on system yet booked months prior. Room was nice and warm however shower was freezing on each use! Didnt clearly state if there was a mini bar charge and when ordering room service there was an addrd 5 tray charge! When handing over the cash (£40)!! on delivey she looked at me for a £15 tip!! Didnt have change on her and took over thirty minutes to return the change! When booking out they charged twice for car parking yet the gates were open on arrival, all night and when leaving! How secure! Overall paid 286 for a night thst could have been more enjoyable with a breakfast and car parking included at least!!!! Poor but possibly wouldnt return.... next stop hilton!

Date of stay: November 2016
Trip type: Travelled as a couple
1  Thank Annette R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GenManManchester, General Manager at Macdonald Manchester Hotel & Spa, responded to this reviewResponded 21 November 2016

Dear guest, thank you for your recent visit to Macdonald Manchester hotel and for the constructive feedback. I am deeply concerned about the comments raised with regards to the temperature of your shower and the car park. Please contact me to discuss the matter further, without a room number I am unable to address the root cause of the issue.
Kind Regards
Johan Scheepers

To book our best available rates please contact 0161 272 3200 or general.manchester@macdonald-hotels.co.uk

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Reviewed 20 November 2016 via mobile

Once again a lovely stay from check in to check out. Staff very friendly room was spotless with a city view on floor 7. Breakfast was really nice. Only think I could possibly pick fault with would be the prices at the bar £9.45 for a pint of bitter and a pint of lager but maybe that average city hotel prices. Had no problems with parking. Can definitely recommend and will go back.

Date of stay: November 2016
Trip type: Travelled as a couple
Thank PJLOCKW
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GenManManchester, General Manager at Macdonald Manchester Hotel & Spa, responded to this reviewResponded 22 November 2016

Dear guest
We are very proud to receive such positive comments from our regular guests, thank you for your continued loyalty, we look forward to welcoming you back to Macdonald Manchester Hotel very soon.
Kind Regards
Johan Scheepers

To book our best available rates please contact 0161 272 3200 or general.manchester@macdonald-hotels.co.uk

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Reviewed 20 November 2016 via mobile

Our kingsize room was really nice, bath and shower in the spacious bathroom. Breakfast was really good. The spa is more of a sauna with treatment rooms. There is no jacuzzi or pool, just one rainfall shower, and 3 hotrooms (infrared sauna, salt sauna, and steam room). There's a relaxation room too - billed at having heated lounders, but they weren't heated when we were there. Nice hotel, but dont expect much from the spa itself.

Date of stay: November 2016
Trip type: Travelled as a couple
Thank HeleneSharrock
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GenManManchester, General Manager at Macdonald Manchester Hotel & Spa, responded to this reviewResponded 22 November 2016

Dear Helene
Thank you for your recent visit to Macdonald Manchester hotel and for taking the time to write about your experience. Your comments with regards to the heated loungers have been noted and rectified. We look forward to welcoming you back in the very near future.
Kind Regards
Johan Scheepers

To book our best available rates please contact 0161 272 3200 or general.manchester@macdonald-hotels.co.uk

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Reviewed 20 November 2016 via mobile

We stayed for one night to go to a concert at The Apollo O2 arena. The hotel was perfect. It was literally a 5 minute walk from Piccadilly Station & a 10 minute walk to the venue. The room was lovely, staff most helpful & polite. We ate in the hotel's steak house which was superb & breakfast the following morning couldn't be faulted. I would happily stay there again without any hesitation.

Date of stay: November 2016
Trip type: Travelled as a couple
Thank Kerry M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GenManManchester, General Manager at Macdonald Manchester Hotel & Spa, responded to this reviewResponded 22 November 2016

Dear Kerry
Thank you for your recent visit to Macdonald Manchester Hotel and for your positive feedback. Our location is ideal in many respects in particular the easy access to Piccadilly station and concert venues. We look forward to welcoming you back to Macdonald Manchester in the very near future.
Kind Regards
Johan Scheepers

To book our best available rates please contact 0161 272 3200 or general.manchester@macdonald-hotels.co.uk

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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