I was so looking forward to coming here as I haven’t been before, we arrived around 4:30pm and was told that because we hadn’t made a reservation that we couldn’t be seated until 7:30pm but they could sit us in the window, we didn’t have time to wait so we decided to have the window seats... I was so excited that I had already planned what I was going to have beforehand so we ordered straight away.. I had the Barbecute with out the E and loaded fries and my sister had the chicken burger.. we waited around half an hour for our food to arrive even though the place had around three tables in so it was not very busy at all. When the food arrived it was absolutely freezing! The burger was cold to touch and the fries were cold too! We didn’t have time to send them back but honestly they had just come out of the kitchen...I definitely won’t be going back and I am so disappointed as my expectations were really high.