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“Decent grub ”

Home Sweet Home - Northern Quarter
Ranked #4 of 51 Dessert in Manchester
Dining options: After-hours, Breakfast, Reservations
Restaurant details
Dining options: After-hours, Breakfast, Reservations
Reviewed 8 January 2018 via mobile

Portion a little small and a little pricey but decent food all in all. A small place but nice and clean with friendly staff

Thank Stokie C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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65 - 69 of 1,273 reviews

Reviewed 7 January 2018 via mobile

Came just after new year, there was a january type sale menu which i ordered from. Portion size was generous, food really good so good value for money. Drinks were also good and service was very friendly. Would reccomend.

Thank Laura-Jane R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 7 January 2018

We visited here after a meal, for a few cocktails; its definately more a 'cafe' kind of feel to it rather than a restaurant/bar but the cocktails were nice, I opted for the 'Tommy T' one but wasnt anything extra special but was still very nice, could just do with that bit of 'pazazz' though! Cakes looked amazing tho!

    • Value
    • Service
    • Food
Thank Monica T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 6 January 2018 via mobile

My girlfriend and I decided to pop in the Home Sweet Home for a coffee on our way back from a walk around town. We were greeted with a smile and seated swiftly.

We politely told the waitress that we just wanted a couple of hot drinks and not food, which seemed to change her attitude towards us. After 15 minutes (a rather long time for a cup of tea and a latte) we considered asking to cancel our drinks. They arrived, and the waitress didn’t say a word to us - they were just plonked down in front of us and she walked off.

We thought, as we had only ordered drinks, when they arrived to ask for the bill as our waitress seemed busy. Again, the bill was slapped down on our table without a word being said. We actually felt that we had done something wrong; I understand 2 drinks may not be worth much but we still expect a certain level of customer service.

To top it off, when our £4.20 change arrived, we were given it all in 10p and 20p’s, without even an apology! This seemed like a low blow and confirmed that the waitress had a chip on her shoulder about serving us.

We did mention this to management when we left who were apologetic, but the service left a sour taste in our mouth. The food did look good though and we had discussed about coming back another day, but we have been put off after this experience.

1  Thank jlo565
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
N6404UKgm, General Manager at Home Sweet Home - Northern Quarter, responded to this reviewResponded 11 January 2018

Hello,

I am sorry to hear about the the way you felt after leaving our restaurant upon your recent visit to Home Sweet Home Northern Quarter. This is not the standard of service we expect from our staff.

I would like the opportunity to discuss the issues you have raised, if you could contact me on gm@homesweethomenq.com

I look forward to hearing from you.
Apologies,
Sally

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 1 January 2018 via mobile

We decided to have a late breakfast here with friends, when seated we asked if we could move to a different seat and were told all were reserve (no one sat in any of these seats in the time we were there). Despite this we ordered and were presented with plate after plate of traditional American dishes. The five dollar shake was amazing. Despite the sating the only other criticism was the waiter clearing a plate each time someone finished giving an impression that they wanted the table.

Thank Mark S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

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