We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Nearby Hotels
Reviews (710)
Filter reviews
710 results
Traveller rating
418
179
71
24
18
Traveller type
Time of year
LanguageAll languages
More languages
418
179
71
24
18
Show reviews that mention
All reviews golf course deck chairs class room dog bed piano lounge leisure facilities afternoon tea building work the main house steam room new owners huge bed coffee machine refurbished room surrounding countryside course dinner golf break
Filter
Updating list...
545 - 550 of 710 reviews
Reviewed 20 July 2015 via mobile

Upon arrival the man on reception was very friendly and very helpful. Although the hotel is still undergoing refurbishment in areas and therefore is still partially a building site, the ability to use the pool, all leisure facilities and golf, included in the £90 we paid for the night is fantastic. We had a newly returned room which was clean and spacious and we were lucky enough to be next door to a room that was in the middle of being updated and therefore quiet ! The only downside would be that the actual hotel itself is a tad run down and needs a refurb as well as the rooms but I expect that is part of the plans. The patio doors we had which were very useful for the hot weather were facing a wall and that wasn't particularly appealing. Nevertheless the staff, room and breakfast made the stay very enjoyable and for £45 each we were delighted.

Date of stay: July 2015
Trip type: Travelled as a couple
1  Thank 358trudim
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
G M, Guest Relations Manager at Tewkesbury Park, responded to this reviewResponded 14 August 2015

Thank you for your feedback on your recent stay at Tewkesbury Park, and we are delighted that you found it to represent excellent value for money. You are correct that improvements to the hotel are ongoing, and we look forward to welcoming you back in the future.
Kind Regards
David Emery
Business Development Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 17 July 2015

Had an all inclusive break, Sunday - Tuesday and have never been somewhere that ooozed relaxation as much as this hotel.Early check in, late check out,no stuffy rules nothing overly fancy to make you feel uncomfortable. The rooms where very comfortable, the restaurant staff were excellent and attentive even with a coach party in and just seemed to remember everything without that element of panic.
Not everywhere was manned all the time, but it didn't matter.....we just made a request to a member of staff and they bought it to us.
If you aren't used to taking your time, then visit, sit back and just chill.......dinner may take an hour..... coffee may arrive in five minutes but what the heck it's worth waiting for.
I can't comment on the golf because we don't play but the location is well suited to a leisurely stroll down the rivers Avon or Severn, or just around Tewkesbury itself.
We will be back.

Date of stay: July 2015
  • Trip type: Travelled as a couple
    • Location
    • Cleanliness
    • Service
Thank fandj1979
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
G M, Public Relations Manager at Tewkesbury Park, responded to this reviewResponded 14 August 2015

Thank you for your feedback on your recent stay at Tewkesbury Park. We are glad to hear that you had such a relaxing stay and look forward to seeing you again.
Kind Regards
David Emery
Business Development Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 16 July 2015

I stayed here as part of a golf day event. I'm not much of a golfer, but my colleagues loved the course. The room was fine without being outstanding, and the staff looked after us very well. Really good food too.

Date of stay: July 2015
Trip type: Travelled on business
Thank Rex L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
G M, Public Relations Manager at Tewkesbury Park, responded to this reviewResponded 22 July 2015

Thank you for taking the time to give us your feedback on your recent stay at Tewkesbury Park. Following your successful event we look forward to welcoming you back for another day of golf and refreshments in the future.

Kind Regards
David Emery
Business Development Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 16 July 2015 via mobile

Where to start? We travelled with our two older teenagers and booked a twin and a double for two nights during Tewkesbury Medieval Festival. One teen has a disability and blue badge for parking., which hotel was aware the of, but at no point were we asked if she required any special consideration for access etc. Our kids Twin room had no electricity at all and no wifi.After an hour and a half (no one came to investigate on our second request to sort this out), I went to reception as wanted to especially settle our disabled daughter. I had to fight my case to move them to another room as staff were very defensive, and told me room was checked that morning and everything was fine! Told electric was husband miss in that corridor! I was then told no twins were available and it was up to me to make suggestion our teen boy and girl be moved to a double room. We knew the double beds zipped apart but were told there were no staff available to do this for some hours! They 'might' be able to do it whilst we were out for the evening but no assurance. Ended up having to move our children to new double room ourselves, unzip beds and carry all the bedding from original twin room and make up their beds ourselves! Was woken at 6.50am with industrial mower mowing the golf green right outside our Windows! Not sure why staff couldn't have started at furthest end of golf Course! Spa facilities were run down and nasty. 'the greens' outside bistro had wooden furniture we struggled to find safe to sit in. 45 min wait for lunch, which arrived after chasing it (we were only ones there). Plates were carried by young woman from the main hotel. Each plate was covered in tinfoil and put on our table and uncovered like a school dinner! It was vastly over priced and probably the worst food we have ever had. We aren't fussy but we have had vastly superior food at a Weatherspoons! It was also lukewarm; 'salad' was bagged bitter lettuce plonked in a pile with two pieces of cucumber. Our leek souffle tart was frozen in middle and looked a mess. If it hadn't been 7 hours and 300 miles since breakfast we would have sent it back but we were Sooooooo hungry we did regreably eat it. My son felt quite ill after his burger(almost impossible for a 16yr old boy!). Breakfast...no table set for us or other guests. Had to sit at a used table covered in previous guests remains and their plates until cleared. We were told to sit there and wait until they cleared it! Self serve breakfast. No bacon left, fried eggs dried out, 2 dehydrated button mushrooms and beans had a skin on. No glasses for the half inch of juice left. No milk and had to ask three times for milk for a cup of tea. Croissants were cold, hard and obviously shop bought. This happened much the same both mornings. Other guests were very verbally appalled. We were all left rummaging amongst previous guests left overs for butter and jam. Everywhere there are building works, rubbish and stacks of building supplies inside and out. Ceiling down with exposed wiring in our corridor( for electrics??). Building materials stacked in the only other disabled bays near hotel front. Despite previous managerial responses on trip Advisor, building works ARE NOT nearing completion! There are empty public rooms awaiting restoration and open bedroom doors with rooms in various states of improvement. Builders above us started work at 8am. Corridor floor felt like boards had been taken up under the carpet and not fixed down. My husband is a builder himself and was concerned floors were unsafe to walk on to our rooms. Shame of it is that our room was very nicely decorated and extremely clean. It is obvious the hotel is being slowly restored, but heaven help you if you get allocated an old room. All the public spaces smelt awful-like damp, rotting carpet (??). Service is definitely focused on the golfers or any event in the giant marquee on the lawn. We could forgive building works but awful service and dreadful food is not acceptable at this level of hotel. Staff are very few and mostly uni students on summer break or non English speaking cleaners. Avoid at all costs for some many months to come! Really bad experience. Woman on desk definitely knew how bad it was as was careful not to ask how our stay was. She is very defensive and not customer focused. Was quite happy to break off miss sentence in conversation where she was acknowledging we shouldnt be having to make up beds ourselves etc to attend to another staff member who came to desk wanting the float for the bar. Just really poor service. We aren't snobby, are quite prepared to overlook building works as obviously it's hard to restore a hotel and run one at the same time, but we heard numerous conversations amongst other guests also very disappointed at the service and food. I'm actually not even listing other things as excellent service is just something we could see none of the staff had a clue about. Luckily we discovered the Fleet Inn nearby and retreated there for top quality food, surroundings and service.

Date of stay: July 2015
Trip type: Travelled with family
Thank karen u
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
G M, Public Relations Manager at Tewkesbury Park, responded to this reviewResponded 22 July 2015

Thank you for taking the time to give us your feedback on your recent stay at Tewkesbury Park.

We are sorry that you were unhappy with your stay and will investigate the issues you raise.

New owners took over the hotel just over a year ago and are investing heavily in all areas. Unfortunately, it is difficult to completely eliminate disturbance to guests during building works, and it takes time to address years of underinvestment.

We will look to improve the hotel’s procedures concerning disabled guests. Regarding the disabled parking bays, rather than have builders passing through them, the decision was taken to move these bays and we apologise if alternative disabled bays were not signed clearly enough.

Refurbishment of all 82 bedrooms has just been completed. Three additional new rooms are being created in the accommodation wing and these should be finished shortly.

There is still some refurbishment of public areas required, with the lobby and meeting rooms due to be refurbished over the Winter months. The damp you detected was due to a leak that occurred following the installation of a new hot and cold water system throughout the hotel.
An electrician had been booked for the morning of your arrival to check your room but did not turn up and it appears that this message did not get through to reception. With the hotel being almost full this caused significant problems. It is regrettable that inadequate assistance was provided with the change of room and we are assigning a customer service supervisor to ensure that problems are dealt with in a more efficient manner as they arise.

Regarding WiFi, we have had some intermittency issues but a 100Mb leased line is about to be installed.

Regarding the standard of food, a new head chef will begin this week and will look to address the consistency.

Regarding mowing, there should not be any disturbance at such an early hour. We had thought that the greens near the hotel were being left until last and will investigate this issue.
We are puzzled by your comments regarding spa facilities. We have some rooms that used to provide treatments but these are no longer in use. However, the pool and changing areas have recently been refurbished to a standard that has been well received by members.

I hope we are in the position to welcome you back to the Tewkesbury Park Hotel in the future, so you can enjoy the result of our continued investment. Once you have decided on the date of your next visit please contact me directly as I would welcome the opportunity to meet you in person and thank you for your feedback.

Kind Regards
David Emery
Business Development Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 15 July 2015 via mobile

This used to a be great hotel but the food is rubbish and breakfast not worth bothering with.

The hotel smelt of paint and is in dire need of full refit. It shouldn't remain open until it's brought up to standard.

Great view and was once a great hotel but now isn't worth half the price paid

Date of stay: July 2015
Trip type: Travelled with family
Thank stevencC3394AI
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
G M, Guest Relations Manager at Tewkesbury Park, responded to this reviewResponded 15 September 2015

Thank you for taking the time to give us your feedback via the trip advisor website. Is disappointing to see that you have not enjoyed your stay and please accept our apologies.


Matthew Stephens
Guest Relations Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
View more reviews