Visited yesterday with a friend and child and was very disappointing from start to finish.
We waited ages to order as there was only the one lady behind the bar. To then be told half of the dishes they did not have with no apology. Then she shouted over the bar that there's a 45 minute wait. Went to order drinks, to be told they had no archers and then was given a glass with a crack down it and warm glasses. I pointed the crack out to the lady and she snatched the glass away and again no apology was given.
The food arrived and everything was cold. The steak I asked for was Medium rare and definitely was not cooked how I asked. They were overdone, and tasted of nothing - hadn't even been seasoned! And could see where they had cut one steak into two pieces.
The waitress left baring in mind we had no cutlery, or condiments. My friend had to go inside to get everything! Staff were stuffing cutlery and sauces into her arms! No help was given to her! Where are your customer service skills?! Maybe offer to bring them over or give her a bloody tray.
We were not happy about all of this so asked to speak with a manager after waiting ages she finally came over. She ordered us fresh food alongside with sweetcorn for the youngster and a round of drinks.
The food came hot the next time round but had to wait ages for the sweetcorn. Baring in mind the manager made a big deal out of it as it was for the child. No one came to check to see if our food was OK this time round and just utterly disappointed.
Will not be recommending here!