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“Lunchtime ”
Review of The Cowdray Arms

The Cowdray Arms
Ranked #37 of 286 Restaurants in Crawley
Price range: US$6 - US$23
More restaurant details
Restaurant details
Good for: Local cuisine, Special Occasion Dining
Dining options: After-hours, Dinner, Breakfast, Lunch, Delivery, Reservations
Reviewed 3 weeks ago via mobile

Not been for some years but found the staff friendly & helpful good varied main menu + a lunch menu food good well worth a visit

2  Thank Stephen308
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
TheCowdrayArmsTeam, General Manager at The Cowdray Arms, responded to this reviewResponded 3 weeks ago

Hi Stephen,

Thank you very much for leaving us a nice review. I am glad you have enjoyed your visit and i look forward to seeing you again very soon.

Kind Regards,
Adrian

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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7 - 11 of 523 reviews

Reviewed 4 weeks ago

What a disappointing meal, this was supposed to be a birthday celebration. This is the second time that we have been to the Cowdray Arms in 6 weeks. On both occasions items on the menu were out of stock. Staff are not very good at telling you what is missing from the menu until you order. Two of the starters and one of the mains that I wanted were not available. My daughter was not happy with the burger and said it tasted just like McDonald's. I had the bacon wrapped chicken breast and when it arrived it didn't look very appetizing and looked as though no care had been put into serving the food. Although the chicken breast was moist it didn't taste great. Staff were friendly but didn't ask if everything was ok with the meal, even when paying for the bill at the bar. Nobody seemed interested whether we had enjoyed our visit. A far cry from how it used to be. Not an experience that I wish to repeat.

    • Value
    • Service
    • Food
1  Thank Sightsee25810206612
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
TheCowdrayArmsTeam, General Manager at The Cowdray Arms, responded to this reviewResponded 4 weeks ago

Hi Sightsee,

Thank you for finding the time to reviewing your visit with us. I am most sorry that your visit was not enjoyable as you would expect with us. We will take your feedback to the team so that we can improve on your serivce and the delivery of the serivce to.

Kind Regards,
Adrian

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 4 weeks ago via mobile

Was a really nice places warm and Cosey the staff go out of their was to inform you if there is any delays in your order and the manager was friendly and helpful with every query we had. Great British pub food delivered I’m good manor thanks

Thank Natania84
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
TheCowdrayArmsTeam, General Manager at The Cowdray Arms, responded to this reviewResponded 4 weeks ago

Hi Roam,

Thank you for taking the time to leave a review. Im glad you enjoyed your visit and we hope to see you again soon.

Kind Regards,
Adrian

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 4 weeks ago via mobile

My husband and I popped into this lovely place on our way home. The staff was friendly and the food was great. The manager made us feel welcome. Will definitely return when we go that way again.

Thank Culture14534689530
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
TheCowdrayArmsTeam, General Manager at The Cowdray Arms, responded to this reviewResponded 4 weeks ago

Hi,

Thank you for taking the time for leaving us a review. I am glad you have enjoyed your visit with us and hope to see you again very soon.

Kind Regards,
Adrian

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 29 October 2018 via mobile

Ok it's a pub with pub grub, no frills, yes when busy they keep u waiting. Staff were rushed off their feet, but were polite to us and appolagetic for the long wait. But it was not a warm cozy pub , just a pub so u get wat u paid for

1  Thank Kelly O
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
TheCowdrayArmsTeam, General Manager at The Cowdray Arms, responded to this reviewResponded 4 weeks ago

Hi Kelly,

Thank you for taking the time in reviewing us. We aim to please every guests every visit, however sometimes we fail at this, like this occasion.

Kind Regards,
Adrian

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC

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