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Reviews (501)
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All reviewsthe club loungeholiday inncar parkhotel is modernchocolate bardairy milkpillow spraycomplimentary water and chocolateihg memberhuge bedair consmall fridgefloor roomearly checkmini bartown centrefire alarm
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Reviewed 17 October 2017

Good hotel - as you would expect from the Crown Plaza brand. Had robes and slippers in room which was a nice touch -
Didn't eat in the restaurant but had late night snacks in the bar, pizza and sweet potato fries and these were v good.

Parking is at a discounted rate for hotel residents £7, you need to enter your reg no on screen in reception. Spaces are a bit tight and there are lots of pillars

  • Stayed: October 2017, travelled with friends
    • Sleep Quality
    • Cleanliness
Thank Julie C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CrownePlazaHarrogate, Manager at Crowne Plaza Harrogate, responded to this reviewResponded 18 October 2017

Thank you for your review Julie C. I'm glad you enjoyed your stay and got to explore Harrogate

Kind Regards
Sarah-Jane

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 16 October 2017

Check in was very easy and straightforward, as was the parking. We were booked in to room 819, a quiet room and first impressions when we got to the room were, wow! The bed was humongous the styling very modern and a lovely view from the window.

The staff all through out our stay were friendly and helpful, from Carlos at reception the room staff, bar staff everyone. We didn't eat at the hotel we had a coffee in the bar lovely attentive service and much more enjoyable than any of the franchise coffee shops.

We had a great deal but would love to go back look out for the little treat of pillow spray and relaxation box, bar of chocolate, bottles of water, dressing gowns and slippers.

Would strongly recommend staying at this hotel within easy walking of the main centre theatre and restaurants.

Room Tip: 8th floor was quiet 819 had nice view
  • Stayed: October 2017, travelled as a couple
    • Sleep Quality
    • Rooms
    • Service
Thank Grosvenorthehound
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CrownePlazaHarrogate, Manager at Crowne Plaza Harrogate, responded to this reviewResponded 18 October 2017

We would be delighted to have you back Grosvenorthehoud!

I'm so pleased to hear that you enjoyed your stay and thank you for taking time to leave a review

Sarah-Jane

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Reviewed 14 October 2017 via mobile

Arrived at hotel around midday. Advised room wouldn’t be ready till 3pm. This was fine and we already knew check in wasn’t until 3pm. However, after a lovely afternoon spent wandering the town, arrived back at 4:10pm, only to be told room is still not ready. Offered complimentary drinks, and told to wait in the bar. Still waiting at 4:45pm, with 2 failed check in attempts!! Surely it doesn’t take that long to get a room ready! A little bit disappointed by the check in at this hotel so far......hopefully the room is worth the wait!!

Stayed: October 2017, travelled as a couple
Thank Zoe T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CrownePlazaHarrogate, Manager at Crowne Plaza Harrogate, responded to this reviewResponded 15 October 2017

Thank you Zoe T for letting us know about your wait yesterday to check into your room. Please accept my apologies for this delay.

I believe you spoke with Poppy this morning on check out and she advised me that you did enjoy your stay.

If you would like to discuss your stay with me in person please feel free to contact me at opsmgr@cpharrogate.valoreurope.com

Kind regards
Sarah-Jane

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Reviewed 13 October 2017

Stayed in October rooms just returned very nice and club lounge outstanding. Breakfast very good in restaurant would def recommend. Parking right under the hotel with a daily charge. Walking distance into town. Centre. Staff all very friendly and helpful.

Room Tip: All rooms are good
  • Stayed: October 2017, travelled with family
    • Value
    • Service
Thank ianjjjjjjj
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CrownePlazaHarrogate, Manager at Crowne Plaza Harrogate, responded to this reviewResponded 14 October 2017

I'm delighted to hear you enjoyed your stay and the hotel facilities

I look forward to being able to welcome you back on your next visit to Harrogate

Kind Regards
Sarah-Jane

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Reviewed 13 October 2017 via mobile

Stayed here recently and I would not hesitate to go back ! The hotel is stylish, modern and very clean, the rooms were spacious and immaculate. Check in was swift with no dramas, location is excellent and cheap car parking. We had the breakfast which I can honestly say is quite possibly one of the best I've ever had, the beds were comfortable and the rooms carry no noise which makes for a very good nights sleep. All in all I would recommend very highly and will definitely stay here again.

Stayed: October 2017
Thank Sean H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CrownePlazaHarrogate, Manager at Crowne Plaza Harrogate, responded to this reviewResponded 14 October 2017

We look forward to have you return to stay next time you are in Harrogate.
Thank you for such a great review of your stay

Sarah-Jane

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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