Couldn't fault it. Staff, food, amenities, spa, pool.... all perfect. To top it all it was quiet at night. No rowdy drunken guests or banging doors. Wee walk into town. A lovely walk just outside the grounds. Wish we'd been able to stay longer but we will be back.
Dear MKK560,
Sincere thanks for sharing feedback following your recent visit.
We're delighted that you had an enjoyable stay, from the staff to the food and that you had the opportunity to use and enjoy our amenities.
We're very fortunate to be a great location, by the sea for lovely strolls and a short distance from town.
Hopefully you will be able to stay a bit longer on your return visit.
Best regards,
Sinéad
Sales & Marketing
Stay here for 2 nights, had a brill time. Staff are lovely and so friendly especially the lovely man in charge of breakfast. Breakfast was fab and so was our meal in the pottery restaurant. Had a meal in the main bar area it was ok a bit pricey for what it was. The swimming pool area is also very good. Only down side is our room was quite small, pokey and dated and the view was non existent (a roof above the restaurant) defo go back just be asking for a bigger better room
Dear 596kieranh,
Thank you for taking the time to share your feedback following your recent stay with us.
We're thrilled to hear that you had a brilliant time during your stay and found our staff to be friendly, in particular our Breakfast Manager. It's wonderful to know that you enjoyed the breakfast and your meal in the Pottery Restaurant.
We appreciate your comments about the main bar area and will take your feedback into consideration.
We're sorry to hear that your room did not meet your expectations. We understand the importance of a comfortable and spacious room and regret that the view was not what you had hoped for.
We look forward to welcoming you back for an even better stay in the future.
Kind Regards,
Sinéad
Sales & Marketing
Love everything about this hotel not even 50min from Dublin ,stayed 1 night hubby and myself , we both had a full body massage with Aoife and Karen who are just amazing thanks girls ...used the pool area as well we meet loads of people from Rory's Travel including my self ....Dinner was to die for The food is so gorgeous ...Thank you to all the staff in the Hotel hope to see you again soon..and to Rory's Travel
Dear Camillusm2019,
Thank you for your wonderful review!
We're delighted to hear that you and your husband enjoyed your stay at our hotel.
It's fantastic that you both had such an amazing experience with treatments in our Bay Beauty Rooms. We'll be sure to pass on your compliments to both Karen and Aoife.
We're glad you had the chance to use the pool area and meet other travelers from Rory's Travel Club. It's great to hear that enjoyed the food at dinner.
We look forward to welcoming you back soon and extend our thanks to Rory's Travel Club for bringing such lovely guests to our hotel.
Thank you again for your review!
Best Regards,
Sinéad
Sales & Marketing
First time to Arklow Hotel through the Rory’s Travel Club offer. Have to say Room 419 was spotless and very spacious and decor was lovey. Beds were very comfy and the blackout curtains were very welcomed the following morning.Hotel and waiting staff were extremely helpful and polite.
Both breakfast and dinner were not to be faulted and generous portions.
Great value for money. And would return again.
Dear 677rachelo,
Thank you so much for your lovely review!
We're thrilled to hear that you had a wonderful stay at Arklow Hotel and enjoyed the Rory’s Travel Club offer.
We're so glad that you had a comfortable night's sleep in one of our newly refurbished bedrooms.
Our staff takes pride in looking after our guests, so your kind words are truly appreciated. We're delighted that you enjoyed both breakfast and dinner.
We're happy to hear you found great value for money and that you would return again. We look forward to welcoming you back for another fantastic stay!
Best Regards,
Sinéad
Sales & Marketing
Nice hotel, staff very friendly. As a wheelchair user the accessibility falls short starting at the front door, 1st set of doors are automatic but main doors have to be pulled/pushed so not possible for me to go in or out on my own, push button system would resolve this. Reception desk is completely inaccessible as it's so high, moving forward to doors to access rooms, once again 2 heavy doors that have to be pulled/pushed to get through so not accessible in any way, push button needed, so therefore the accessible room is not actually accessible as you can't get through the doors if you're on your own, a young child opened it for me & on 2 other occasions I had to ask other guests to let me in & out, family were with me to do it other from that, takes away your independence unfortunately. Accessible rooms were booked out for this visit so was in a standard twin room, I can use my crutch to navigate small spaces, nice room, good size, very clean, no hooks to hang up towel at sink, hook on back of door would solve this. soap dispenser not practical for me, if it's the same in accessible room then it needs to be looked at for those with difficulties with their hands/arms such as myself. There was very loud music in foyer on arrival for a wedding so you couldn't hear receptionist when checking in as per my mam as she arrived before me. Food was nice, breakfast was good, staff very helpful & friendly. There's 2 accessible parking spots but they're very tight, no yellow box to give extra space for getting out of car, hard to get a parking spot near door, both were in use upon arrival. Pointed out the accessibility issues to receptionist on departure, nice girl, she took note & hopefully she'll pass it on.
Dear 874sineadk,
Sincere thanks for sharing your experience with us. We are very conscious that our accessible facilities require some upgrading and the above feedback is very helpful.
Please be assured that this feedback is being taken very seriously and we will bare this in mind while we continue with our next stage of refurbishment.
On the positive side we are delighted that you enjoyed the food and found our staff friendly and helpful.
Hopefully we will have the opportunity to welcome you on another occasion.
Best Regards,
Sinéad
Sales & Marketing
