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SwaineChantelle
Limerick, Ireland

Enjoyable overall

4.0 of 5 bubblesReviewed 8 Jun 2024
Mostly a nice stay.
A good overall hotel.
Room was nicely decorated but lacking basic attention to detail, a chipped cup, a dirty glass and behind the curtain hadn't seen a hoover in a long time, we were only staying 1 night with family and they had booked so I didn't want to make a fuss but I picked up on these things the minute I walked into the room which isin't great!
Dinner and breakfast was delicious though and service very good too. The breakfast for a self serve buffet was excellent, great attention to detail and I was delighted with so many Vegan options on display, usually you have to ask for these. The spa is lovely too, we only used the thermal suite but all was very nice. Staff in the spa and food areas are lovely but unfortunately reception staff are not interested in guests only chatting to each other as you walk passed, they don't even acknowledge you.
Date of stay: June 2024
Trip type: Travelled as a couple
5.0 of 5 bubblesValue
3.0 of 5 bubblesRooms
5.0 of 5 bubblesLocation
3.0 of 5 bubblesCleanliness
5.0 of 5 bubblesService
5.0 of 5 bubblesSleep Quality
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    Reviews (1,455)
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    All reviews leisure centre library bar lovely hotel thermal suite solas croi the dunbrody famine ship gallery restaurant carvery lunch no lift would highly recommend this hotel bar food kids club wedding guests both nights room was spotless steam room food was lovely
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    23 - 28 of 1,455 reviews
    Reviewed 23 May 2024

    This hotel and complex has everything you need for a long stay (we were overnighting) excellent surroundings, modern amenities, with more than adequate parking on site.
    Food and staff were ,as usual in Eire, excellent and the ambience throughout our stay was really comforting. Would highly recommend this hotel for the traveller in Ireland.

    Room tip: Food stops at 21:00
    Date of stay: May 2024
    • Trip type: Travelled as a couple
      • Value
      • Location
      • Sleep Quality
      • Rooms
      • Cleanliness
      • Service
    Thank BrugesZot
    This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
    Reviewed 23 May 2024 via mobile

    An excellent mid week stay in this lovely hotel. We dined both nights and it was very enjoyable the Staff were all very friendly and helpful as well as very competent. The leisure centre was very enjoyable, clean and well maintained.
    All in all a very comfortable and relaxing stay. Would definitely return.

    Date of stay: May 2024
    Trip type: Travelled as a couple
    1  Thank Kevin M
    This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
    Reviewed 20 May 2024 via mobile

    As we had a family occasion nearby on Saturday we choose Brandon to stay on the Friday nite .As my mam had mobility issues I asked about a disabled room for my mams needs .We had a lovely room with perfect space and great size disabled shower room .The hotel is very clean and the staff we dealt with at reception and in the dining room very really friendly and helpful .We will defo stay again as the facilities for my mam are perfect 10/10 to the Brandon thank u for a stress free relaxed stay

    Room tip: Disabled parking located right at front door
    Date of stay: May 2024
    Trip type: Travelled with family
    Thank Finduck93
    This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
    Reviewed 20 May 2024

    The hotel is beautifully situated and the grounds are lovely. Breakfast was good. The bedroom itself was uninspiring, has maintenance issues and needs a revamp. The single bed was squeaky and very uncomfortable (the double was fine). Our main issues were the lack of a lift and the lack of privacy in the room as we were overlooked by other bedrooms and there is no option apart from pulling the heavy blackout blinds on the large windows.

    Date of stay: May 2024
    • Trip type: Travelled with family
      • Value
      • Location
      • Sleep Quality
      • Rooms
      • Cleanliness
      • Service
    Thank MarvoJ7660SH
    This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
    Reviewed 11 May 2024

    Fantastic stay for our mothers 80th birthday.
    Staff are wonderful, Alison for the birthday platter for our mother at breakfast, this was a lovely touch.
    Dylan and Oisin for keeping us entertained outside and for the delicious cocktails.
    Prashu the manager for being so helpful and kind for all our stay.
    Food and service was delicious at dinner.
    Breakfast was amazing
    A really gorgeous hotel, 100% recommend.

    Date of stay: May 2024
    • Trip type: Travelled with family
      • Value
      • Location
      • Sleep Quality
      • Rooms
      • Cleanliness
      • Service
    Thank Lil O
    This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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