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Traveller rating
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All reviews met bar car park is very small the penthouse lovely hotel lovely night stayed for nights central location clean hotel spacious rooms buffet breakfast bar food staff were lovely visiting waterford the room was nice food was lovely duty manager a lovely stay
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Reviewed 30 October 2022

We enjoyed a two day stay in Waterford and were extremely happy with the hotel. The friendly welcome at reception, lovely spacious rooms, great bar food and staff who were always willing to help all made our stay very pleasant. The location is terrific, and we explored Waterford on both days. I have already booked to come back in January.

Room tip: Make sure to book Everett's Restaurant for a meal while you are in Waterford.
Date of stay: October 2022
  • Trip type: Travelled with friends
    • Value
    • Location
    • Service
Thank Expedition826827
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Mr Geoff Dawson Dawson, General Manager at Fitzwilton Hotel, responded to this reviewResponded 3 November 2022

Dear Reviewer,

What a really kind review! Thank you so much for taking the time to share your recent experience of the Fitzwilton Hotel, we are delighted that you enjoyed many aspects of your stay with us and that you will be returning to stay with us again in January.

On behalf of all of us at the Fitzwilton Hotel, thank you most sincerely, We really look forward to welcoming you back again in 2023.

Kindest Regards,

Sandra McGrath
Sales & Marketing Manager

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Reviewed 30 October 2022

We arrived by train and were happy the hotel was just a short walk away. The staff was very obliging and friendly. The bar and restaurant were beautiful as was the regular restaurant. The food was delicious, especially the pavlova for dessert. It was a work of art. Our server Rebecca was especially kind to this weary and very thirsty traveler. She brought iced water with lemons which as Americans we so very much appreciated.
The hotel room was spacious, the bathroom was quite large, very clean, and had extra towels. The beds were very comfortable. We did not have any complaints.

Date of stay: September 2022
    • Value
    • Location
    • Service
Thank 757Marisa1111
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Mr Geoff Dawson Dawson, General Manager at Fitzwilton Hotel, responded to this reviewResponded 3 November 2022

Dear Marisa,

What a really kind review! Thank you so much for taking the time to share your recent experience of the Fitzwilton Hotel, we are delighted that you enjoyed many aspects of your stay with us including the bar & restaurant, dining with us and a wonderfully clean, comfortable hotel room. I will be delighted to pass on your kind words to Rebecca also, who certainly is a fantastic asset to our Fitzwilton Team!

On behalf of all of us at the Fitzwilton Hotel, thank you most sincerely,

Kindest Regards,

Sandra McGrath
Sales & Marketing Manager

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Reviewed 29 October 2022 via mobile

We are just back from a 3 day stay and we will be back again it is very central to everything and very very clean the staff are all so nice and friendly. Nothing is to much trouble very quick check in and same at checking out. The rooms are lovely the food is excellent from breakfast to dinner my only little quibble is the car park is very small we where lucky we got the last parking space but we will be back again and we looking forward to it

Paula

Date of stay: October 2022
Trip type: Travelled as a couple
Thank paulamN9809KF
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Mr Geoff Dawson Dawson, General Manager at Fitzwilton Hotel, responded to this reviewResponded 3 November 2022

Dear Paula,

Thank you so much for taking the time to share your recent experience of the Fitzwilton Hotel after your 3 day stay with us. We are really pleased that you enjoyed so many aspects of your stay and that you will most definitely be back. We do realise that as a city centre hotel we have limited car parking, however I am delighted to read that you got a spot!

On behalf of all of us at the Fitzwilton Hotel, thank you most sincerely, We really look forward to welcoming you back again.

Kindest Regards,

Sandra McGrath
Sales & Marketing Manager

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Reviewed 26 October 2022

Had a great stay, food was amazing in the bar and the staff where extremely helpful and welcoming.
I had forgotten my AirPods in the room and after a simple call to the front desk they where able to send them via mail to my office, not only was this a great relief but I was pleasantly surprised when Iva added some 15% off coupons for my next stay.

Date of stay: October 2022
  • Trip type: Travelled solo
    • Value
    • Location
    • Service
Thank Sean Q
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Mr Geoff Dawson Dawson, General Manager at Fitzwilton Hotel, responded to this reviewResponded 3 November 2022

Dear Sean,

Thank you so much for taking the time to share your recent experience of the Fitzwilton Hotel, we are delighted that you enjoyed many aspects of your stay with us. I am so pleased to read that your forgotten Airpods reached you safe and sound and that the return stay discount vouchers that Iva added to the parcel were a lovely surprise. Perhaps you might plan a return stay before too long.

On behalf of all of us at the Fitzwilton Hotel, thank you most sincerely for your review, We really look forward to welcoming you back again.

Kindest Regards,

Sandra McGrath
Sales & Marketing Manager

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Reviewed 26 October 2022

Shocking hotel stayed here about 2 weeks the hotel is very over priced but the location is horrible when I looked out the windows I seen a man in the building across overdosed shouting the hole night outside the hotel deffo not a 4 star hotel

Date of stay: October 2022
  • Trip type: Travelled with friends
    • Value
    • Location
    • Service
Thank Lisa P
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Mr Geoff Dawson Dawson, General Manager at Fitzwilton Hotel, responded to this reviewResponded 28 October 2022

Dear reviewer,

thank you for taking the time to offer your review on your recent stay. I am sorry to see you did not enjoy your stay with us based predominantly on events that allegedly occurred outside of the hotel and as such, outside of our control. Once again, thank you for your feedback and we hope we have the opportunity to welcome you back on your next visit to Waterford City.

Kindest Regards,

Geoff Dawson
General Manager

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